Top positive review
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Job Misery is the Symptom, not the Problem
on May 26, 2016
Patrick again makes something that appears complex easy to understand. In this case, employee engagement is clarified to three simple truths without leaving the reader in a theoretical realm with no actionable tools. The underlying symptom of job misery is a great place to start since managers are responsible for the work environment and culture. With the consequences of employee engagement (newest buzz phrase for creating an environment where human beings can flourish at work) being so important, managers will benefit greatly from reading this book. The restaurant context for this fable is fantastic for making his points! The quality and service dilemmas presented are a common experience for most of us. Great and easy read with a real return for your investment!