Customer Reviews: The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Agreements
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on August 30, 2011
This book is for anyone that wants to better manage the relationships they have with 3rd parties. I think what impressed me most is the book is not just someone's idea of what should or could be done. But rather it is based on research. Then Ms. Vitasek takes you through a step by step process on how to think differently to ensure the value you receive equals the value you expected. This is a well written book that gives you solid take a ways. Ms. Viasek doesn't diminish the book with unachievable results like other books on the topic. This is a different approach that I believe will be the next way people approach long term strategic relationships!
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on June 24, 2011
Congratulations to Kate and her co-contributors. Vested Outsourcing and the mentality that it creates within a company allows them to realize all the true value suppliers can create. I love the focus on `don't tell them what to do; tell them the results you want". This allows suppliers to bring their experiences to create value far in excess a procurement professional can obtain in traditional supplier relationships. The roadmap on how to find the value that allows a mutually beneficial relationship and the focus on Total Cost of Ownership rather than unit price will allow any practitioner to add more hard dollars for their company's bottom line.
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on June 5, 2012
"The Vested Outsourcing Manual" is the "How." The original, "Vested Outsourcing: Five Rules That Will Transform Outsourcing," is the "What." Obviously both are required reading and referencing for those supply chain professionals and leaders who desire to achieve the potential offered by this new state of Vested Outsourcing when practiced with their external business relationships.

Most importantly, "The Vested Outsourcing Manual," is more than a guide, or a how-to. Each chapter is a readable, clearly defined and detailed explanation of a specific element or factor that is essential and critical to creating an effective and workable Vested process and outsourced business relationship.

Individual chapters are provided for each of the Five Rules of Vested Outsourcing, along with their appropriate elements for a Vested Agreement, of which there are ten in total. Within each chapter is contained a complete discussion of the topic along with an appropriate illustrative case study or two, along with homework assignments to be carried out by the reader and/or team.

Of significance, Kate and her team, give special emphasis to the criticality and importance of Collaboration during the negotiation stage, by describing it as a "constant process that includes a lot of "give-and-take," and by defining its negotiation philosophy as, "what's in it for we," as opposed to the traditional, "what's in it for me" approach. To bolster the "we," and to also support and maintain Collaboration as an ongoing process, four repeating steps are defined that comprise the Vested Collaboration Wheel (Internal Alignment, Data Analysis, Improvement Identification, and External Alignment).

While Vested Outsourcing will not the best approach for every outsourcing situation and agreement, in those instances where it can and will be implemented, done according to the model proposed in "The Vested Outsourcing Manual," it has the potential to provide significant benefit and impact to all of the engaged parties.
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on October 8, 2011
The Vested Outsourcing Manual - A guide for creating successful business and outsourcing agreements by Kate Vitasek et al.
This much awaited sequel to the author's first book on Vested Outsourcing doesn't disappoint. It brings to life the initial concepts drawn in the
Outsourcing is always a challenge and one not to be taken on lightly. Collaborative working relationships which should underpin the majority of outsourced agreements require attitude and behavioural change together with mutual accountability. Risk taking and engendering trust to produce better performance tends to be anathema to most third-party logistics companies and to a degree their customers.
This book provides a step by step guide to setting up a vested outsourcing agreement, taking the participants through each of the stages and provides Excel spreadsheets and comprehensive notes on how to tackle the main barriers to such an agreement.
Vested outsourcing is loosely based on Nash's Game Theory where companies work together for mutual gain - a "what's in it for we" scenario.
The book discusses how companies can overcome the traditional barriers to outsourcing such as a reluctance to take risks, transactional costing, lack of trust and transparency and individual self interest.
Vested outsourcing is akin to joint ventures or partnerships but without equity ownership. The idea is to expand the pie for both parties with no winner and loser but three winners, the outsourcing company its customers and the service provider.
Vested outsourcing is about relationships, it is also not only about doing things right but doing the right thing by each other.
Outsourcing is normally seen as an opportunity to transfer underperforming operations, risk and responsibility. Vested outsourcing argues the opposite - trust, shared risk and mutual collaboration will always come out on top! Working together gives both parties a bigger slice of the pie.
Many of us will recognise the `honeymoon effect' and the junkyard dog within our outsourced relationships - this book takes us a step closer to changing attitudes and instilling a what's in it for we approach.
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on October 26, 2011
Kate Vitasek's original book on Vested Outsourcing breathed new life into the thought process of creating Outsourced contracts and relationships.
By focussing on shared goals, a mutual desire for success and identifying the bad habits that cause outsource agreements to fail The original book provided a roadmap of what good looks like.

In this must have guide for creating and implementing successful outsourcing processes and partnerships, Kate Vitasek drives the principles of Vested Outsourcing beyond theory and research into implementation and practice. Vitasek maps 10 critical elements that all companies must include in any agreement between a company and their supplier to the University of Tennessee's Five Rules of Vested Outsourcing. From shared-vision, desired outcomes to win-win and long-term success the manual will help managers build an a agreement vested in each other's success in three parts:
Part 1, Laying the Foundation, provides an overview of Vested Outsourcing and the Five Rules , the importance of a flexible framework and working collaboratively. Part 2, Playing by the Rules, walks the managers through the actual design of a Vested Outsourcing Agreement; including in-depth overviews of each of the 10 elements that should be included in your agreement. Part 3 is the heart of the handbook, Getting to We, the essence of a vested business agreement.

As someone who has known Kate for a few years now I cannot do enough to support her view on how things can (and should) be and would thoroughly recommend this book to anyone involved in either the selling of, or buying of outsourced services.
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on April 20, 2016
Same comments as the Vested outsourcing Second edition book which, when summariozed is - Ok but needs work
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on March 9, 2016
Well articulated and common sense approach to effective and sustainable outsourcing relationships.
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on March 19, 2014
It says it is a manual to create successful business and outsourcing agreements. But only fancy theories are included in the book and no concrete wording samples are offered, which I expected. It was nothing but a waste of money. Don't be misled by positive reviews if you need to write an outsourcing agreement.
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