There was a pre-order promotion for $10 credit this morning, but now it is gone. It said the offer was extended to all existing pre-orders. Did anyone else notice that? Why do I have the feeling that it will not be honored?
Just got out of a chat with customer service. She couldn't find any promotions linked to my X-com pre-order so she is having the marketing and promotions dept look into it. I should get a response within two business days. Hopefully it's just a bit of a computer snafu.
Update: Just heard back from Amazon about the credit. Here's the important part of the email:
"We appreciate that you brought this concern regarding the promotion to our attention. I see that your order for "XCOM: Enemy Unknown" was placed before the promotion was launched. However, as a one-time exception, I've issued you a $15 promotional certificate, which you can use the next time you order an item sold by Amazon.com."
Kind of weird given that every other pre-order credit I've seen has been automatically extended to existing orders.