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Thermaltake BlacX 2.5”/3.5” Sata I/II/III USB 2.0 External Hard Drive Enclosure Docking Station N0028USU

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Brand	Thermaltake
Hardware Interface	USB
Total USB Ports	1
Item Dimensions LxWxH	5.12 x 3.54 x 2.56 inches
Number of Ports	2

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Supports All 2.5" & 3.5" SATA HDDs up to 2 TB
Hot-Swap Capability for Rapid Multi HDDs Access & Exchange
Supports USB 2.0 Transfer Speed up to 480Mbps
Compact Docking Station Design maximizes Heat Dissipation & Exhaust
Windows & Mac OS Compatible

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Sold By	Available from these sellers	Store4PC	Store4PC	Cable Matters	WAVLINK Direct	Store4PC
Item Dimensions	5.12 x 3.54 x 2.56 inches	6.26 x 3.94 x 2.72 inches	7.10 x 1.60 x 4.80 inches	7.50 x 6.40 x 3.50 inches	6.50 x 4.92 x 5.12 inches	5.31 x 0.59 x 2.91 inches

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Product description

Size:Single Bay | Style:USB 2.0

Thermaltake N0028USU HDD Docking Station. The picture is for display only and the hard drive is not included.

Product information

Size:Single Bay | Style:USB 2.0

Technical Details

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Summary

Number of USB 2.0 Ports

Other Technical Details

Brand

Thermaltake

Item model number

N0028USU

Hardware Platform

Item Weight

1.35 pounds

Product Dimensions

5.12 x 3.54 x 2.56 inches

Item Dimensions LxWxH

5.12 x 3.54 x 2.56 inches

Manufacturer

Thermaltake

ASIN

B0012Z3MKW

Is Discontinued By Manufacturer

Date First Available

July 7, 2004

Additional Information

Customer Reviews

1,448 ratings

4.5 out of 5 stars

Best Sellers Rank

#1,118 in Computer Hard Drive Enclosures

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Important information

Legal Disclaimer

Drives/Data sold separately from docking station.

Customer Questions & Answers

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Customer reviews

5 star		74%
4 star		12%
3 star		5%
2 star		1%
1 star		7%

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Top reviews from the United States

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fedward

Unreliable. Caused file corruption.

Reviewed in the United States on January 12, 2018

Size: Dual BayStyle: USB 3.0Verified Purchase

(This is for the dual drive USB version). Died after about six weeks, just outside Amazon's 30-day return policy. The "manufacturer's warranty through Amazon" turned out to be that Amazon would give me Thermaltake's contact info and offer to intermediate if something went wrong. So I contacted Thermaltake and they sent a replacement (note: for cross shipping, you will have to pay first and then receive a refund; there is no courtesy period). The replacement dock worked for about five weeks, and then also failed.

With both docks the initial failure was a seemingly random disconnect, with the OS reporting that connected drives hadn't been ejected properly. Over a period of a week or two these disconnections increase in frequency to the extent that the OS can't even finish validating the connected drive(s) before the dock disconnects again. If the dock disconnected while a file write operation was in process, the file would be corrupted.

I ended up buying a Thunderbolt 2 to Thunderbolt 3 adapter from Apple so I could use my old Thunderbolt dock HighPoint Dual-Bay Thunderbolt 10Gbps Storage Dock (RocketStor 5212) on my new iMac. The Thunderbolt dock has been completely reliable for two years, across an older Mac mini and my new iMac. This Thermaltake USB dock has not.

25 people found this helpful

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Taeonas

Fails when you need it most, quality from Thermaltake has taken a nosedive

Reviewed in the United States on June 29, 2019

Size: Dual BayStyle: USB 3.0Verified Purchase

This device seemed to be perfect at a time when my motherboard died and I needed to get my files to work off two separate drives. Setup was easy, Windows immediately recognized both HDDs and device was used with a limited HD space laptop until a replacement desktop could arrive, or so was the plan...

At a very key time when needed, this device failed me. Despite flawlessly working for less than 2 months with no errors or read-write issues, when I needed it for a key deadline, it would not power on. Power supply was UPS protected so no surges killed it. Device was not dropped, it simply decided to not power on. Luckily, I had an old BlacX 1 HDD unit from 2011 which still works fine (knock on wood) and hopefully will be able to last me until the replacement desktop arrives.

I have started the RMA process with Thermal-take, we'll see how that goes and review will be updated. This is sadly another case of a company going cheap on quality to save a few bucks. I do not have high hopes that the replacement will last any longer than this first unit. I will definitely keep that old 2011 unit around since that seems to have been when Thermal-take had quality units.

Update 7/12
Two weeks after I submitted a RMA request and no response at all.

Update 7/15
It seems to be temperamental. Today it decided to power on and is reading from the drives so I'll leave it operating for a while and see if it replicates the issue with no turning on. Maybe there was a loose connection at the switch?

12 people found this helpful

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Comment

Price

Used twice and failed

Reviewed in the United States on September 15, 2018

Size: Single BayStyle: USB 3.0Verified Purchase

This docking station was purchased in December 2017, used twice to create backups, and then put on a shelf until September 2018 because I had installed two NASs and used those for automated redundant backups. In September 2018, this docking station was set up to restore all the data on a HDD removed from a laptop onto a new, larger HDD installed in that same laptop. The docking station failed immediately upon pressing the power switch. So, two uses in the first week of ownership and total failure with the next use nine months later. You can do the math.

I now have to pursue warranty support and waste a bunch of time.

I do NOT recommend this docking station due to poor reliability.

11 people found this helpful

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Comment

Amazon Customer

Corrupts drives?

Reviewed in the United States on February 5, 2018

Size: Dual BayStyle: USB 3.0Verified Purchase

Worked fine for a few weeks. Then it corrupted 2 different drives in the same night. I always make sure to "safely remove hardware" and wait for the prompt that it is OK to unplug the USB port. 2 different drives were totally corrupted after properly ejecting them. I'm now trying to recover over 5 TB of data. I'm afraid to plug anything else into this thing. It's simply not worth the risk.
EDIT: I was able to rebuild partitions using the "minitool partition wizard" software.

11 people found this helpful

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Peter Olafson

Problem solved!

Reviewed in the United States on August 4, 2016

Size: Single BayStyle: USB 2.0Verified Purchase

The perfect solution for my problem.

I recently moved from a troubled desktop Windows PC to a new Mac laptop.

I broke the PC down to its working components -- some to give away, some to sell -- but the system wasn't operating properly and I didn't have a chance to first erase the HD: a Western Digital 1TB SATA unit. (At that time, I was planning to part with the drive too, but I didn't want to give away my data.) And as a result I was stuck with a drive I couldn't access.

Could I do anything about that? I checked in with a tech-savvy friend. And enter Thermaltake's BlacX.

The hard drive plugged into the unit effortlessly. (The HD's own weight made the connection.) I connected the BlacX to my MacBook Pro (then running El Capitan 10.11.5, now Sierra 10.12.5) with the included USB cable. I plugged in the power cord and turned on the BlacX. The hard disk then appeared on the Mac's desktop and I was able to use the Mac's native utilities to erase the drive.

And now I have a whole terabyte of extra HD space at my disposal. I'm using it to backup the Mac.

Something from nothing. How often does that happen? Maybe I won't get rid of the drive after all.

5 people found this helpful

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Comment

Happy I Bought This!

Reviewed in the United States on September 11, 2017

Size: Single BayStyle: USB 2.0Verified Purchase

So happy I bought this. I had an old computer (iMac G5) that died due to motherboard failure. So the hard drive was still good. But I was frustrated with trying to retrieve my info using an external enclosure. There were compatibility issues. At the recommendation of someone on the Apple community help forum, I decided to try this docking station, instead. As soon as I connected it and stuck in my hard drive, I was able to access everything on that old hard drive. Wonderful. Since then I have used it to read from and write to three different hard drives. We are upgrading my daughter's macbook to an SSD, so we used the Docking Station to clone her HD to the new SSD. A very cool invention. Takes both desktop size and laptop size HDs.

3 people found this helpful

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Stephen A.

Saved the day!

Reviewed in Canada on October 11, 2020

Size: Single BayStyle: USB 3.0Verified Purchase

Laptop died and could not access HDD. Ordered this and removed HDD from laptop and slotted it into the reader. Worked like a charm. Recovered the files I needed to transfer to replacement laptop. Used a few times so I don’t know about overall longevity but I think it will survive infrequent use.

Enrique

Fallo al segundo día de uso.

Reviewed in Mexico on August 3, 2019

Size: Dual BayStyle: USB 3.0Verified Purchase

El primer día de uso muy bien, hice algunos respaldos y revise discos almacenados, al segundo día empezó a desconectarse y conectarse aleatoriamente, pensé que seria un fallo en el puerto usb de mi máquina, cambie de puertos y el problema siguió, probé en otras 2 pc y lo mismo, en las opiniones en ingles encontré mas personas con el mismo fallo, lo compre porque era una marca conocida pero que falle a los 2 días realmente no lo recomiendo.

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AtomicX

Buen enclouser y ya

Reviewed in Mexico on June 5, 2017

Size: Single BayStyle: USB 2.0Verified Purchase

Funciona bien con todos mis discos duros de todas las marcas, desde Seagate, Hitachi y Western. Esta hecho de plastico algo simple, pero que funcionen los discos es lo mas importante, aunque el precio la verdad si es elevado solo por ser Thermaltake, pues quizas otros mas baratos pudiera hacer lo mismo.

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Crimson Star

Docking station makes removeable hard drives easy to use.

Reviewed in Canada on February 21, 2014

Size: Single BayStyle: USB 2.0 & eSATAVerified Purchase

The good news about this docking station is that you can insert or remove a hard drive while your computer is running, which makes it easier to use than a removeable drive caddy that is not hot-swap enabled. This docking station connects to your computer using either USB or external SATA. The USB connection works on all of my computers, but USB speeds are slower than SATA speeds. The bad news is that this docking station did not work on any of my computers when connected by external SATA. My older computers run Windows XP and Windows Vista, but my newest runs Windows 8.1 on a brand new ASUS P8H77-V motherboard.

One person found this helpful

Kolja Schaefer

DONT USE! CORRUPTS HARDDRIVES!

Reviewed in Germany on November 30, 2019

Size: Dual BayStyle: USB 3.0Verified Purchase

DO NOT USE THESE! THEY CORRUPT YOUR HARD DRIVES!

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Thermaltake BlacX 2.5”/3.5” Sata I/II/III USB 2.0 External Hard Drive Enclosure Docking Station N0028USU

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