Top critical review
2 people found this helpful
Defective and difficult to use
on March 10, 2013
The product I received was defective. It would not lock closed for carrying. Furthermore, the plastic base layer that goes on top of the frozen ice packs is very fussy to put into place. Finally, to make matters worse, the product came with the one edge of the top broken off. It had probably been returned before because it looks like someone tried to force it to close and snapped the edge off. Unfortunately I purchased it to use for a birthday party and ended up not using it. By the time I looked at it, it was too late to return.
I would stick to better quality. It seems this was defective & most likely sent after a return issue.