Top critical review
Good sound, very poor craftsmanship -- cord casing cracking and disintegrating. These won't last!
on August 10, 2017
I'd like to add my vote to the others: Good sound. Very poor craftsmanship.
Had I posted a review when I first received these, it would have been five stars just for the sound! I am always willing to invest in pricey things that last, and I'm sure others are, too....hence my posting of this review to spread the info. As mentioned by others, the wax buildup happened fast, despite following their cleaning instructions with peroxide and alcohol. But that's something that can happen with any earbud, so not a huge deal. My main issue has to do with the extremely cheap casing on the cord, though there's been a few problems along the way:
1. Very delicate connection construction. Who doesn't get the wire caught on something once in a while? Sometimes, despite careful wrapping and storage and clip usage and inside-shirt wearing, things get tugged on, because earbuds go through life's activities with you. These don't seem able to withstand anything at all. The wire loosened and separated from the earbuds very early after just a couple of months. The company was kind enough to replace them, but warned me that is was likely my incorrect storage causing this issue--definitely not the case, since I follow directions carefully. Also, when I received them back (or maybe a refurbished replacement pair, not sure), the mic button never worked well again. Either sticks or does not connect when I press it. Very hard to make calls and skip tracks.
2. The cord. This is a major problem. When I pay $85 for a pair of earbuds, I expect them to last a little while. These lasted under a year before falling to pieces. I mean, actual pieces falling off. The housing on the cord is very, very cheap and thin, and the rubber itself started cracking. Then, when I wrapped them for storage, the cracks opened and the wires came out. Obviously, this had all sorts of horrible effects on the sound quality, plus I constantly received little pokes and zaps on my neck at the gym. I've included some photos of this from before I stopped using these months back....I'd highly recommend NOT purchasing these unless you plan to get a new pair for $85 every six months. A few rounds of that, and you could get a pair of Bose that will last for years and years.