Top positive review
it's very good, but very general.
on February 16, 2018
This is a worthwhile read. I bought 4 used copies to loan/give to local leaders in my church.
Chapters 1 through 10 describe the problem. But if you're over 40, you likely already know how our society has substituted real relationships with virtual/online/pre-programmed/scripted relationships, or in other words, destroyed real relationships.
Chapter 11 describes what some people are doing to solve this, but only in general terms. Not really a "how-to" but it can get you started.
Chapter 12 describes what some companies are doing to solve this. Again, no nitty-gritty "how to" but enough to point you in a good direction.
Chapter 13 has wonderful lofty ideas, touchy-feely buzz-words and buzz-phrases that could mean lots of different things, depending on how you parse them, and where your imagination takes you, but again, no basic level "how-to." However, from a planning and strategic level, this chapter is the meat of the book. This chapter contains the over-arching principles of building relationships. This chapter makes the whole book worthwhile. If you want to give this book to executives who are too busy to read books, aske them to just read this chapter.
So to read this book, I recommend skimming chapters 1 through 10, then detail-reading chapters 11 - 13. If you're pressed for time, go right to chapter 13.
My take-away is that Hall really knows what he's talking about. It's no wonder he can employ 200 full-time consultants teaching businesses and organizations how to re-connect people.
But he doesn't actually teach you "how to" in this book, except in over-arching generalities..., just enough to make you want to hire his company to teach/show you how to do it in your situation. Now, maybe it really is that complicated, such that details can't be laid out in a finite book.
If you can afford to hire his company to consult with your organization, great. I bet he's worth it, based on the understanding he shows in this book.
If you want actual books of "how to" about creating and maintaining real human relationships I would recommend:
Stephen Covey, start with his "Spiritual Roots of Human Relations", then his others. Part way into Land of Strangers, you'll realize Hall is writing from a faith-based perspective, just like Covey. But in the arena of human interaction, faith and psychology intersect.
Dale Carnegie's "How to Win Friends and Influence People".
Norman Vincent Peale's "The Power of Posiive Thinking", very how-to. (It's interesting that the kinds of people who got us into the current social mess don't like this book.)
The Old Testament book of Proverbs.
The New Testament Sermon on the Mount and beatitudes.
So, BOTTOM LINE: Yes, it is worth $6.50 (used, incl shipping), even for chapters 11, 12, 13 alone. It won't immediately solve your organizational/family problems, but will get you started in the right direction.