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Tile Pro (2018) - 2-pack (1 x Black, 1 x White) - Discontinued by Manufacturer

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2,523 ratings

| 139 answered questions

WORKS WITH ALEXA

Add voice control by combining with an Alexa device

Brand	Tile
Special Feature	Alcohol-Free
Connectivity technologies	Bluetooth
Map Type	Worldwide
Sport	Running
Whats in the box	Bluetooth-enabled Tile with replaceable battery x 2
Battery Life	8760 Hours
Mounting Type	found in image
Color	Combo - Black & White
Item Dimensions LxWxH	0.26 x 1.63 x 1.63 inches

About this item

Ring your things: Use your smartphone to make your tile pro ring when it's nearby but out of sight.
Find your phone: Can't find your phone. Simply double press the Tile button on your tile Pro to make your phone ring, even when it's on silent.
Activate community find: If your Tile Pro is far away, let other Tile community members help. The Tile app running on their phones can send location updates to your app.
Battery life: Replaceable CR2032 battery is guaranteed for one year from activation. You can easily replace it yourself.

There is a newer model of this item:

Tile Pro (2022), 2-Pack (Black/White). Powerful Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags, and More; Up to 400 ft Range. Water-Resistant. Phone Finder. iOS & Android Compatible
$59.99
(3,588)
In Stock.

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		Tile Pro (2022), 2-Pack (Black/White). Powerful Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags, and More; Up to 400 ft Range. Water-Resistant. Phone Finder. iOS & Android Compatible	Tile Slim (2022) 1-Pack. Thin Bluetooth Tracker, Wallet Finder and Item Locator for Wallet, Luggage Tags and More; Up to 250 ft. Range. Water-Resistant. Phone Finder. iOS and Android Compatible.	Tile Inc., Pro Black and White Combo, Bluetooth Tracker and Finder, Water Resistant, Replaceable Battery, Easy to Attach for Keys, Pet Collars and Bags (4 Pack), combo - black & white (EC-18004)	Tile Sport (2017) - 2 Pack - Discontinued by Manufacturer	Tile Slim (2016) Accessory Bundle - Discontinued by Manufacturer

Customer Rating	(2523)	(3588)	(10303)	(2132)	(8338)	(5518)
Price	From $14.99	$59.99	$33.60	$99.99	$38.85	$34.99
Sold By	Available from these sellers	Amazon.com	Amazon.com	Certified Brands	eMonkey	Certified Brands
Are batteries included?	Yes	Yes	Yes	Yes	Yes	Yes
Are batteries required?	Yes	Yes	Yes	Yes	Yes	Yes
Screen Size	0	—	—	0	0	0
Item Dimensions	0.26 x 1.63 x 1.63 inches	2.32 x 1.32 x 0.3 inches	3.36 x 2.12 x 0.1 inches	0.26 x 1.63 x 1.63 inches	1.57 x 1.57 x 0.23 inches	0.26 x 1.63 x 1.63 inches
Sport Type	Running	—	—	—	—	—

Compare with similar items

From the manufacturer

Tile Pro Combo with Replaceable Battery

Rugged and robust. Sleek and stylish. Our toughest tracker is up for anything.

Peace of Mind

We’ve got you

You have the power of the world’s largest lost-and-found community working for you.
Durability

Real world ready

We put it through our most rigorous testing so it can take whatever your life throws at it.
Performance

Loud and proud

Loudest volume. Longest range. And longest-lasting. It all adds up to fastest finding.

1 Peace of Mind 2 Durability 3 Performance

How Tile Finds

Ring your things

Find lost items with your phone. If your Tile is within the 300ft Bluetooth range, it will play a loud tune until you find it.

Find your phone

Double press the Tile button to make it ring, even when it's on silent.

Last place seen

Keep your Tile app running in the background and it will remember the last place and time you had your item.

Activate Community Find

Connect to the world's largest lost-and-found community, where everyone using the app within range of your lost item can update its location for you.

Get Help Finding from Alexa and Google Assistant

Find with Tile

Our partner products have built-in Tile to help you find your favorites faster.
Find with Tile

SKULLCANDY

Our partner products have built-in Tile to help you find your favorites faster.
Find with Tile

BOSE

Our partner products have built-in Tile to help you find your favorites faster.

1 FIND WITH TILE 2 SKULLCANDY 3 BOSE

See How Tiles Stack Up

Pro

Mate

Slim

Color

Jet Black / Graphite

Color

White / Grey

Color

White / Grey

Range

300ft

Range

150ft

Range

100ft

Volume

1.5x

Volume

Dimensions and Weight

41.6mm x 41.6mm x 6.5mm; 15.5g

Dimensions and Weight

35mm x 35mm x 6.2mm; 7g

Dimensions and Weight

54mm x 54mm x 2.4mm; 9.3g

Looking for specific info?

See questions and answers

Product information

Product Dimensions

0.26 x 1.63 x 1.63 inches

Item Weight

0.96 ounces

ASIN

B07GLXZMR2

Item model number

EC-18002

Batteries

1 CR123A batteries required. (included)

Customer Reviews

2,523 ratings

4.4 out of 5 stars

Best Sellers Rank

#63,025 in Electronics (See Top 100 in Electronics)
#400 in Item Finders

Is Discontinued By Manufacturer

Connectivity technologies

Bluetooth

Special features

Alcohol-Free

Other display features

Wireless

Human Interface Input

Buttons

Colour

Combo - Black & White

Whats in the box

Bluetooth-enabled Tile with replaceable battery x 2

Manufacturer

Tile Inc

Date First Available

September 22, 2018

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What's in the box

Bluetooth-enabled Tile with replaceable battery x 2

Product Description

The NEW Tile Pro is our most powerful Bluetooth tracker for finding all your things. It has a 300 ft range that's 2X our NEW Tile Mate. This durable, water-resistant tracker is also twice as loud, making it easier to find everything.

Customer reviews

4.4 out of 5

2,523 global ratings

5 star		72%
4 star		13%
3 star		8%
2 star		3%
1 star		4%

How customer reviews and ratings work

Reviews with images

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Top reviews from the United States

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measuretwice

Pro: located on side of major highway. Con: DOA - Customer service terrible - replacement worked

Reviewed in the United States 🇺🇸 on October 8, 2019

Verified Purchase

----Updated after 10 Months----

- Today I'm a big fan of Tile in spite of frustrations -
- biggest frustration - often can't fine items even if they are in my other hand. Finicky to connect & find items at the best of times.
- best aspect: with a /lot/ of patience, I use Tile successfully a few times a week

Found my STOLEN ID attached to Tile Pro on the side of a major highway (emergency lane) - but it took a while...(gave it to the Police hoping to find fingerprints)
- short story: I just bought another Tile, which I'm planning to sew into the lining of my purse.
- tldr details: Purse stolen. Thieves chucked my work ID (with Tile Pro attached) out the window (on their way to use all my stolen credit cards). *16 hours* later, Tile community notification 'located' my tile, except the location specified was on the /other/ side of the highway. First attempt to locate - got 2 'circles' nearly exactly on the /other/ side. After further investigation, got a new notification 'location' on the correct side. Took a while to figure out that it was on the highway, rather than on a nearby side street - then figured out that the tall metal sound-proof barrier blocked the bluetooth, e.g. I did not get any signal 7' away on the wrong side of the barrier.

------

Original review:

*DOA* - bought the 2-pack. One had a dead battery, the other didn't work. Tile Customer Service (sic) was remarkably terrible: very slow to respond to each message & did not understand simple things like 'i pushed the button and it did not make a sound'. Took 1 hr to get no useful help.

my advice: don't waste your time trying to get help from Tile Customer Service. if it works, it will work right away, like you would expect. if it doesn't work, just return it & try again with a new order.

Amazon customer service was great, & able to expedite a replacement for me, and the replacement worked fine.

I'm betting that Tile will save me more time in finding lost items than I wasted trying to talk to Tile Customer Service :-)

One person found this helpful

Helpful

RPL

Best Tile product so far

Reviewed in the United States 🇺🇸 on October 6, 2018

Verified Purchase

This is my 2nd Tile product. Last year, I bought the Tile Sport and the app notified me that it was time to upgrade. If this new replaceable battery Tile wasn't released, I wasn't sure I was going to buy a new Tile. That's because the ringer on the old Tile was too low to be really effective and I wasn't a fan of being locked in to their battery replacement subscription process.

Since this new Tile product had a replaceable battery, I decided to try it. This new Tile is physically bigger than my old Tile Sport. That's actually a good thing because it means the speaker is bigger as well. With the old Tile, if I rang it from my phone, and my keys were downstairs and I was upstairs, I could barely hear ring on the tile. With this new product, I could easily hear the ringer on the Tile going off when I'm upstairs and my keys are downstairs. It also appears that Tile changes the frequency of the default ring as well, which in combination of the larger speaker, makes the ringing easier to hear.

The Alexa integration is good, but can be inconsistent. After enabling the Skill, and asking Alexa to find my keys, she will say that she is having problems finding my phone, but the ringer on the Tile will start ringing a few seconds later.

Outside, the claimed 300 feet is real, providing there is a clear line of site and the ringer was loud enough for me to follow. Since the battery is replaceable, the new Tile is more water repellent than water resistant, but that's a fair trade off. So, all in all, this new Tile is a much better product than all previous generations.

There is a new Tile Premium subscription which add smart alerts, location history, free batteries, and unlimited sharing. However, those are not features that I'm interesting in, so I didn't sign up for them.

586 people found this helpful

Helpful

robert e buck

This is the Tile pro it Works half the time but not when I really need it to...

Reviewed in the United States 🇺🇸 on September 12, 2019

Verified Purchase

my phone is and android phone a samsung.....What gets to me about these Tile devices is that once the app is installed and the tile device is set up and works when you are right near it...or ab out 15 feet away.. you can test it out the average distance from the tile is less than what they tell you it is... If I walk down stairs into the hallway it only works sometimes....Sometimes when I walk right by it when the tile app says that it is "nearby" it does not activate...today I was looking for my phone by trying to page it with the tile pro....I went into the same room that the phone was in and it did not alert me by playing its customary music that it plays when you press the button on the middle of the tile pro in order to find your phone....I WAS IN THE SAME ROOM WITH THE PHONE RIGHT NEXT TO ME AND THE TILE PRO IN MY HAND....finally I had to call my cell from another phone to ring it....The tile pro was second on the screen out of 4 tiles which shows that it should have been active....I have other tile products like the tile mates and they have less of a range to be able to page the belongings that they are attached to... they work about the same way....sometimes they work great and sometimes they are very frustrating to work with....I figure that if I can more easily find my belongings half of the time that the tiles save me a little bit more aggravation and stress... and for the most part I have found this to be true...but sometimes it is just plain aggravating when I am right next to the item with the tile one it and am trying to find it by paging it by means of the app and it doesn't even see it or gives me a spinning dotted circle that doesn't ever seem to establish the connection so that I can page the tile that is connected to my belongings.... one more word of advice....If you tile mate or pro is not responsive you can hold down the middle button on it for 10 seconds (the only button) and this will reset the tile.... if this does not work you can change the batteries.....IF you call them and they tell you you need a more up to date droid operating system you might not want to do this because you will loose all of your settings on your phone... and it took me a lot of time to get my phone not to bother me with app notifications, reminders, alerts.... Tile techs at customer service told me that I should do this first instead of checking the batteries or resetting the tile by holding down the middle button...this could have really messed up my phone ( as it has in the process of using other apps and devices that I had connected to it which caused me to have to play around with for weeks to get it close to being back to normal use where the phone itself is not a nuisance to me rather than a convenience or necessity... In short,,,,Semi good device...works about half of the time....would like to see it improved....don't get to far into trying make it work right if technical service to it makes you put your phones data and settings ate risk do to suggested upgrades and updates...check the simpler less evasive things first like I have done...batteries and resetting the tile by holding the middle button down for 10 seconds with phone on.... also keep your most important 4 tiles on top of the list...The tile site says it will work for 8 tiles on apple..... but I also noted that the tile site said that it only said 4 tiles for android...( and they told me 8 over the phone)....so whether this is information of theirs that needs to be updated or if 8 devices work with the latest update of the app and updated operating system for your droid... I do not know...
I hope that this info helps someone....I like these tiles, I wish they would work better especially when I misplace my car keys and I am in a hurry to get somewhere and the app does not work by showing the find option and just says in near by and I can not page them.....really wish they would work better minus any phone operating system updates.... and who knows about the performance even if you do everything that they say....they might still not be able to be seen by the app and paged... so like I said to me....its 50/50

Helpful

Top reviews from other countries

Klunk

Tiles work as described with good batteries installed

Reviewed in the United Kingdom 🇬🇧 on February 19, 2019

Verified Purchase

Delivered quickly and reasonably well packaged.

I've only had the tiles a short time and can say the installation via the app was painless with one of the tiles. You do need to register with Tile for the app to work though. The other tile in the 2 x pack however was clearly fully asleep and just would not respond. I installed a new battery at my expense and it woke up and all installed well I must admit that although one of the points of my purchase was that the battery could be replaced I did not expect to have do this on one of the tiles on setup. Any way batteries are not too expensive. Drop one star rating because of this.

In use you can assign different names to the tiles or use the generic set up. You can also use different err.... "tunes" for each tile. They are all wonderfully irritating such that your misplaced item will be found quickly either by yourself or an annoyed family member within Bluetooth range of course. You can also signal your phone to play an annoying tone using a registered tile as well.

There is a subscription option for the premium service that I have not used so will not comment on in this review.

In summary:
Pros:
- The tiles seem very well made so they should not easily break off a key ring easily
- Volume on the tiles is quite loud for such a small device
- the remote phone ringer is a plus when you have your keys but cannot remember where your phone is
- Simple setup..... when a good battery is in the tile...

Cons:
- It would be good if tiles were a tad smaller although I understand that this could limit battery options and find volume
- Dud battery in one of my tiles
- Optional premium subscription costs or benefits could be clearer in the item description.
- No battery status indication in the app. I understand that this may require a hardware change and cost. Future product maybe?

Initial conclusion:

A good product that just works. I would suggest shipping the batteries separately in the box to avoid discharged batteries upon delivery though. The irritating "tunes" work well to find the device quickly even though family members may not agree. A n included small ring would be a useful addition for those single keys not on a key ring as well for use with modern car keys that only use buttons to lock and unlock.

Apart from the dud battery in one tile and no idea as to the life left on the other tile battery I'm quite happy with my purchase.

16 people found this helpful

Why Not ?

Battery replacement almost every month?!?!?!?!?!?

Reviewed in the United Kingdom 🇬🇧 on January 15, 2019

Verified Purchase

I am so disappointed in so much well advertise a product to provide so poor quality product.
Don't get me wrong, but the durable plastic shell doesn't help at all on the battery life.
I bought two, one for me and for my wife, her Tile dies after a week and main a week later. So, now I am understanding why in the reviews below the people mentioned that you can't avoid the substitution plan. Yes, I can buy from 3rd party company, but Really, I paid 50 pounds for two Bluetooth devices :( and two weeks later I spend 12 pounds more for battery :(
One of my phones is old S6 and takes almost 10 min to connect with the Tile when it's on 1 meter ahead, but whatever.
Overall I will not spend a coin anymore for that tech, especially when I have to buy every month's new battery.
C'mon, 21 century, rechargeable battery everywhere, why not here?

8 people found this helpful

Key, bag etc. Finder

Reviewed in the United Kingdom 🇬🇧 on February 1, 2019

Verified Purchase

I found the two of the new style Tiles which now have replaceable batteries much better to use on things like keys. They are easy to set up and much louder than the previous model.
If you loose your mobile phone, you just press the button on the tile and the phone should start ringing. I can even ring one iPad from another iPad. Amazon and John Lewis sell 2 & 4 for the same price as long as they are the same ones which have replaceable batteries. Some of the questions people ask are totally ridiculously daft. They are really not hard to set up. You need to remove the old one off the item first, then add the new one.
They are well worth the cost if you work out the cost of one @ £29, 2@£49 and 4 @£89, then 4 is better value. I have had no problems with mine whether they were from Amazon or John Lewis.

4 people found this helpful

Old Andy

At Last a Tile that Works

Reviewed in the United Kingdom 🇬🇧 on April 2, 2019

Verified Purchase

I tried the original Tiles and found two problems. The first was that unless the lost keys were in the open and nearby I could not hear the tone. Totally useless if left in a heavy coat pocket. The second was that I thought it was a rather expensive item to throw away and replace as I could not change the battery. Maybe a good idea for the maker but not for me.

Maybe the maker has got the message as these solve both problems. They are significantly louder than the originals and have an easily obtainable standard replacement button battery.

If I had any criticism it would be that the button on the side is too easy to press in your pocket. A double press on the button makes the Tile work in reverse in that it now rings and helps you find your mobile phone without the need to phone it from another phone. At least once a week I answer my phone to find nobody there but I have caught the button on the Tile again.

Overall a big improvement on the original.

I find reviews help my buying decisions. If this helps you please click the "helpful" button so I know I am not wasting my time. Thanks.

2 people found this helpful

Rss

Distance is improved

Reviewed in the United Kingdom 🇬🇧 on January 2, 2019

Verified Purchase

Used two travelling long haul. It’s comforting to know your cases are in the hold when traveling through multiple airports on one carrier (luggage auto transfers, mostly!). If they are not on the plane, you know! Consequently you don’t waste time standing at the carousel, go direct to lost baggage and tell them the last location of your bags. The distance has definitely increased over the old tile pro. I sat at the front of the plane and the app found my bags, with the pro I had to wander around the plane a bit.
UPDATE:
4 years later still working well. Plus the fob was accidentally thrown into a bucket of water and chlorox during covid after a shopping trip (everything got sterilised) and ten minutes later I took it out, removed the battery and left it in a bag of rice overnight to remove any moisture. Works perfectly!

One person found this helpful

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Consider these alternative items

Tile Pro (2018) - 2-pack (1 x Black, 1 x White) - Discontinued by Manufacturer

About this item

There is a newer model of this item:

Customers also search

Compare with similar items

From the manufacturer

Tile Pro Combo with Replaceable Battery

Peace of Mind

We’ve got you

Durability

Real world ready

Performance

Loud and proud

How Tile Finds

Ring your things

Find your phone

Last place seen

Activate Community Find

Get Help Finding from Alexa and Google Assistant

Find with Tile

Find with Tile

SKULLCANDY

Find with Tile

BOSE

See How Tiles Stack Up

Pro

Mate

Slim

Color

Color

Color

Range

Range

Range

Volume

Volume

Volume

Dimensions and Weight

Dimensions and Weight

Dimensions and Weight

Looking for specific info?

Videos

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