Buy Used and Save: Buy a Used "TomTom VIA 1535TM 5-Inch Bluetooth GPS Navigator w..." and save 38% off the $119.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the "Amazon A-to-z Guarantee". See all Used offers.
3-Year GPS Protection Planfrom SquareTrade
- Coverage for product breakdowns and malfunctions
- 24/7 customer support
- Free shipping on all repairs with no deductibles or hidden fees
- Fully transferable with gifts. Cancel anytime, full refund in the first 30 days
- If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan
TomTom VIA 1535TM 5-Inch Bluetooth GPS Navigator with Lifetime Traffic & Maps and Voice Recognition
|Price:||$115.90 & FREE Shipping. Details|
- Get over 1 million more miles of mapped roads in the US
- Drive safely with Bluetooth hands-free calling and one-shot address voice recognition
- Outsmart delays with Free Lifetime Traffic Updates, without advertising
- Stay up-to-date on road changes with Free Lifetime Map Updates
- Navigate with ease using premium maps of the US, Canada & Mexico
There is a newer model of this item:
Frequently bought together
Customers who viewed this item also viewed
Special offers and product promotions
Have a question?
Find answers in product info, Q&As, reviews
Please make sure that you are posting in the form of a question.
Compare to similar items
This item TomTom VIA 1535TM 5-Inch Bluetooth GPS Navigator with Lifetime Traffic & Maps and Voice Recognition
TomTom VIA 1505M 5-Inch Portable GPS Navigator with Lifetime Maps
TomTom VIA 1505M World Traveler Edition 5-Inch Portable Touchscreen Car GPS Navigation Device - Lifetime US, Canada, Mexico, and Europe Maps
Garmin nüvi 2597LMT 5-Inch Portable Bluetooth Vehicle GPS with Lifetime Maps and Traffic (Discontinued by Manufacturer)
TomTom VIA 1435TM 4.3-Inch Bluetooth GPS Navigator with Lifetime Traffic & Maps and Voice Recognition
|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Amazon.com||Amazon.com||Amazon.com||NaviClub||DF Discounts|
|Battery Average Life||3 hours||3 hours||3||2.5 hours||3 hours|
|Screen Size||5 in||5 in||5 in||5 in||4.3 in|
|Display Type||TFT LCD||TFT LCD||Resistive touchscreen||WQVGA||TFT LCD|
|Item Dimensions||5.3 x 1.3 x 3.7 in||5.3 x 1.3 x 3.7 in||1.8 x 5.3 x 3.7 in||0.76 x 3.3 x 5.4 in||4.7 x 1.3 x 3.4 in|
|Item Weight||7.7 ounces||7.7 ounces||7.68 ounces||6.6 ounces||6.4 ounces|
|Map Types||North America||US and Canada||street, City Tour, north-america||street, City Tour, north-america||North America|
|Native Resolution||480 x 272 pixels||480 x 272 pixels||480 x 272 pixels||480 x 272 pixels||480 x 272 pixels|
|Additional Features||includes_lifetime_map_updates||includes_lifetime_map_updates||0||Touch Sensitive Screen||includes_lifetime_map_updates|
TomTom VIA 1535TM 5-Inch Portable Bluetooth GPS Navigator with Lifetime Traffic & Maps
From the Manufacturer
TomTom VIA 1535 TM
Your Journey… safer with hands-free navigation
No tapping, no touching. Just speak and go. Plus, the VIA 1535 TM has a bigger 5″ screen.
Let the VIA 1535 TM keep you focused on the road ahead. VIA combines Bluetooth hands-free calling and voice recognition technologies into one powerful GPS device for your car. Plus it has a 5″ screen for a better view and Free Lifetime Traffic and Map Updates. Once you drive with a TomTom device, you’ll never want to drive without one. TomTom created the first digital maps for drivers; we are a world leader in navigation. At TomTom, we realize that the best in-car navigation should be easy to use and have the best quality maps. We’re here to ensure your journey is smooth, from start to finish.
Explore a new way of navigation—with a VIA
We have updated the VIA series with sleek new hardware and a 5″ screen. It’s now designed to include a better user interface, sharper graphics and more visible icons—for a better view of the road ahead.
Gain freedom on your journey—with Free Lifetime Traffic and Map Updates, plus Hands-free control
The VIA 1535 TM is perfect for anyone who wants hands-free navigation. It also comes with Free Lifetime Traffic and Map Updates, so you automatically get real-time traffic updates to your TomTom device and your maps change when the roads do. Every device in this series includes our TomTom Maps with IQ Routes and Map Share technology. These devices keep you up-to-date with dynamic road changes on a daily basis, with maps that cover the US, Canada and Mexico.
Voice Recognition—Tell your TomTom device where to go, so you can keep your hands on the wheel and your eyes on the road
Includes Free Lifetime Traffic and Map Updates
Free Lifetime Traffic and Map Updates
Roads change: so do our maps. Your TomTom device receives free up-to-the-minute traffic information and updated maps every three months. All you need to do is download a new edition of TomTom's maps, the industry's most accurate. And you'll always be up-to-date.
Don’t touch. Just talk.
Tell your TomTom device where to go—so you can keep your hands on the wheel and your eyes on the road. With Voice Recognition, your TomTom device can understand your spoken commands, even if you use different variations—like “Drive to an address,” “Navigate to an address” or “Go to an address.” All you have to do is speak and drive.
Bluetooth® hands-free calling—keep your hands on the wheel.
Keep your hands on the wheel with Bluetooth® hands-free calling: connect your TomTom device via Bluetooth™ to a mobile phone, and it will show incoming calls, make and answer calls, and let you talk hands-free.
Know which way to go—in advance
Advanced Lane Guidance
Never miss your exit or turn with Advanced Lane Guidance. It shows you exactly which lane to take before you approach an exit, turn or difficult intersection—so you can stay on the right path.
Local information—at your fingertips
Points of Interest
Your pre-installed map has Points of Interest, from gas stations to hotels, so you're sure to find what you want.
Help when you need it
Need help? TomTom’s Roadside Assistance connects you to a specialist—wherever or whenever you need one.
The fastest routes and most accurate arrival times
The world's biggest database of real travel times is built into every TomTom device. Which means you'll get the fastest routes and most accurate arrival times. It's genius!
With a bigger 5″ screen, you can see your TomTom maps clearer than ever. Our touchscreen technology makes it easy to plug in a new destination, pull up a point of interest, or get extra information. So you can sit back and enjoy the ride, knowing that you've got the world's best navigation at your fingertips.
Integrated mount with flip screen attaches easily to
your windshield or dashboard.
Your device has a folding mount on the back, so it attaches easily to your windshield. You can also use the optional disk, included, to attach it on your dashboard. If turned upside-down, the screen automatically flips itself to show the right side up.
- 5″ (13 cm) 16:9 Resistive screen
- Screen resolution of 480 x 272 pixels
US, Canada & Mexico
Your device comes with the latest map of the United States, Canada and Mexico installed already, so you are ready to navigate.
Free Daily Map Changes from the Map Share community. Includes dynamic changes like new speed limits and blocked roads. Some things change overnight and can delay your journey. Map Share helps you deal with the more frequent road changes. Avoid detours and get to your destination even faster.
What's in the Box
- TomTom VIA 1535 TM device with preloaded maps
- Car charger with integrated traffic receiver
- USB cable
- Adhesive Disk
- Integrated Mount
Top customer reviews
Annoying but no huge problem, right? Wrong. I happened to have one around, so the first trick was finding the slot for it. It's tucked away above the USB female port. Because the male USB plug is so bulky, inserting the male bumps the SD card, easily making it pop out. I finally finessed them both into place. All good now, right?
Wrong. The TomTom software sees the SD card briefly ("reading your memory card"), then ignores it and tells you that you don't have enough memory to install (replace) the map. Tried a different computer, a different USB cable, followed the instructions to the letter repeatedly and no luck.
So the current map won't fit the product right out of the box, and the product won't use additional memory even if you happen to have some. Other fun stuff: my "congrats, you're registered" email had a support link that took me to a support page in Swedish. The SD card is mentioned nowhere in the quick start manual; you have to find the slot and figure out how to orient the card on your own - not that there's any point to doing so.
Went online and found that lots of people have this problem. I found lots of ideas (try a different SD card, reboot, clear the cache, remove and reinstall the software, click your heels together three times, etc.) but I found no solutions other than one poster saying he finally solved the problem by returning the TomTom and buying a Garmin. That made sense to me so I've returned it. This was to replace a TomTom that had given me good service for years. You'd think they'd have this down to a science by now but this experience was a spectacular disaster.
Really sorry to see that you've had such a bad time with the VIA 1535TM you received and subsequently opted to return it.
For the benefit of others reading this response we'd like to address the points raised here.
Road networks change by approximately 10-15% every year on average. Much of that is alteration to existing roads, but some is the creation of entirely new road networks. Over time this causes our maps to grow in size too. What was ample memory capacity at the time of design may not be enough several years down the road. To combat that we put SD card slots into our devices, and provide all of our largest maps in multiple versions. There's the Full version which includes everything, and a number of Zones which include varying collections of the content found in the full version. This provides the option to get the full coverage using an SD card or to take a smaller package which covers the areas you require and fits in the internal memory space.
The SD card slot in our devices, much like most other devices which use these cards, has a spring-latch mechanism built into it. You press the card against a spring, engage the catch and let the card push back to lock the card in the correct position. Firm but gently pressure is required to engage and release this.
The card should never fall out on its own, and nor should the latch release from being bumped by the USB cable. If you ever see anything like that happening it could mean the latch is faulty or damaged. Contact our support staff so we can get that looked into and corrected.
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m. EST
July 12, 2012
After having the Nuvi 1490LMT in my car for the longest time, I finally took it inside the house a couple of days ago and updated its map/software. In the update, they took care of the "disappearing map" glitch for this particular unit. They also updated some of the map graphics, especially the junction and lane assist views - they have a more polished look (they look better IMO).
I tested the Nuvi and happy to report that the "disappearing map" glitch is indeed fixed. I did not experience a map reload during the entire 1-hour drive.
Garmin Nuvi 1490LMT vs. TomTom Via 1535TM
I purchased both units to compare them and in the end pick the unit that best suits my needs and preferences. I wanted to get a new GPS unit because the built in unit I have in my SUV is outdated. The portability, being able to use on another vehicle, and the free lifetime maps are really what I'm after but decided that lifetime traffic alerts is not a bad option either. I would like to point out that whatever you chose between the two, the decision will not be a mistake as they are both good GPS units, they both have their own strengths and weaknesses, but it will come down to what you really prefer or your comfort level.
I tested both units driving around where I live and when we went on vacation in Las Vegas. I had them mounted next to each other most of the time.
TomTom Via 1535TM
- By default, provides more info (speed, distance, time etc) on the status bar, located on bottom of screen, compared to the Nuvi. And just above the Via's status bar, it shows the street name that you are currently on (I find this very helpful), the Nuvi does not have this feature while navigating. The Nuvi will give you the option to display the same info on its status bar, but it will place the status bar vertically on the right side of the display that makes the main screen smaller (like an old 3.5" GPS screen) I really really like this feature and how it's displayed on the screen, it's really cool to have all this info ready at all times. Something you might say, "Honey, I'm about 65 miles away and will be home in about 50 minutes, by 2:30pm, I should be pulling up by the driveway." All this info is displayed on the unit at all times, you don't have to calculate in your head.
- Consistently finds POIs faster than the Nuvi. It's almost instant whereas the Nuvi could take seconds, sometimes even several minutes to find its first POI (this really sucks when you are so ready to go, even a minute feels like an eternity!). But this also depends on how popular the POI is, if you're looking for McDonalds or something well known, then both units will give you an instant list.
- The voice command feature is great when it works and it works most of the time. I really like this feature especially when driving to a new address; it is so much easier saying where you are going instead of manually inputting everything onto the unit. It's also great for looking for a certain POI while driving, I love how you can just say "Go to the nearest Starbucks" and it will get you there with just a single button input! The voice command feature is not perfect though, as some POI names, no matter how your pronounce it, just won't get recognized by the unit. I tried IKEA and 7-ELEVEN numerous times with no success. I was driving on the freeway one time and my low fuel indicator flashed and in a city I'm not familiar with and all I have to say was "Go to the nearest gas station" and within minutes I'm filling up my gas tank! This is so cool! I didn't have to fiddle with the unit to input and chose where I needed to go, keeping my attention on the road - where it should be. Even with the feature's shortcomings, I found this feature to be a deal breaker!
- I also like the fact that you can still access the device while connected to the computer. This is helpful if you wanted to change settings or play around with the unit. The Nuvi locks you out the minute you plug in the USB cord.
- The voice on the unit sounds a lot better than the Garmin Nuvi. The voice sounds more human, better to the ears while the Nuvi's voice sounds too robotic. The volume on the Nuvi is much louder than the Via though.
- Preloaded speed traps/traffic camera POIs. The unit will beep to alert you of incoming traffic cameras! It'll make you rethink about running that red light!! The Nuvi does not have any traffic camera POIs preloaded, although you can download these from online.
- The Via takes a long time to acquire a satellite signal! It takes anywhere from 1 to 4 minutes just to get a lock on a signal! You're probably saying, what's 1-4 minutes?! Well, I had the Nuvi next to it turned on the same and it acquired a signal in less than 30 seconds! The 4 minutes of waiting feels like forever! And this is not sometimes... this is all the time!!
- Like a lot of people say, the LCD screen of the TomTom Via is inferior to that of the Garmin Nuvi's. And I have to agree! The display gets easily washed up under the sun! There are times when you have to really focus on the screen just to read what is on there. It also doesn't help that the letters and graphics on the screen are smaller and the colors are not that vivid! The icons look flat as well. I was shocked when one day I was driving (almost sunset) when the sun's rays coming from the rear window hit the Via's screen and I totally couldn't see it, while the Nuvi sitting next to it was still visible!
- The unit is not very responsive, very sluggish... You press an icon and it almost takes a full second to respond! There are also no beeps when you click on something, unlike the Nuvi that responds faster and gives you an audio cue every time you touch something on the screen.
- Although the unit generates a POI list very fast, the list it provides shows very little info. It will only list found POIs and the distance in miles away from your location... Drilling down further will only provide a phone number and a mini map of its location. I found this very annoying as I always like to know the address of where I'm going, what city, what street it's on etc. I live in the Bay Area (California) and would always like to know the city of my destination since I would rather travel more miles than to cross one of the bridges, deal with the traffic and pay toll! I find it uncomfortable to just drive to a location xx miles away and with no other info... The Nuvi provides the full address, phone number and more info of all its POIs.
- Voice Command when making calls is almost useless. If you have an iPhone, use its Voice Control feature to make calls instead - it will give you better results. The Via has a hard time recognizing names, so when you say "Call (insert name here)", it'll give you a list of your contact info, and you have to scroll down to get to the person you want to call then say the number of the contact before it'll dial. And given how the unit is very unresponsive to inputs, this little call could become very annoying fast!
- There is also a bug that they need to fix. After updating the maps, all your favorites get deleted! This can get frustrating if you end up doing these four times a year (number of times they issue map updates in a year). MyTomTom, their online support, is still not fully functional. The only thing that it really does is update maps; you can't download extra voices, extra POIs and other things.
Garmin Nuvi 1490LMT
- The LCD Screen on the Nuvi shows very well under the sun. The colors pop and you won't get the washed up colors you get with the Via. The display is not cluttered with unnecessary info, very easy to read with big letters, better contrast and vivid colors. This is one of the main selling points of the Garmins, they are very easy to understand and use! You glance at the screen instead of "focusing" because of how easy it is to digest. The Garmin just has a better GUI (in my opinion) compared to the Via. I find the icons on the Nuvis looking better compared to the Via's flat look. The Nuvi just displays everything better, it's "prettier" and easier to look at than the Via. The Via is like reading a book where the Nuvi is like reading a book with pictures. The presentation is just better with the Nuvi.
- Detailed POIs. The Nuvi generates POIs with complete addresses, phone numbers and how far it is from your location. I really like that Garmin included the complete address instead of just the distance. It gives you a better sense of direction and the comfort of knowing where you're going. The downside is that the Nuvi takes longer than the Via when looking for POIs that are not very common. It is also very convenient when saving these POIs to your favorites as you don't have to enter/edit too much info.
- Acquires satellite signals very quickly compared to the Via, which usually takes 1-4 minutes. The Nuvi usually takes less than 30 seconds to lock on a signal, a minute at the longest. The GPS start up is also very quick. The unit is also very responsive to your commands; it gives you audio cues when inputting commands. It seems that the Nuvi just does everything a tad quicker than the Via.
- I actually like the fact that Nuvi will say "Recalculating" when you miss a turn. I like to know when I make a mistake, so for example, when I come back to the same place without the GPS, I'm not taking the "wrong turn" and thinking that it's the correct way... The Nuvi recalculates fairly quickly and usually gets you on the right track right away. The Via will not give you an audio cue if you miss a turn, it'll just instantly recalculate and show you the next correct turn as if you were on the correct path all along. Some people actually prefer this as they are sick of hearing "recalculating".
- When you put an entry in your Favorites, the Nuvi will actually pronounce the name you give it. (BTW, the Nuvi does this for all destinations) For example, if I name my friends address as "Fat Joe's House", the Nuvi will actually say "Arriving at Fat Joe's House in .5 miles" or "You have arrived at Fat Joe's House on the right". Just imagine the possibilities... hahaha! It's surprising how many words and names the Nuvi can pronounce! The Via, on the other hand, will just give you the default message - "You have arrived at your destination on the right". Some folks might not find this as a PRO but I sure am entertained by this!
- I wished that they could've added the same info on the status bar like that of the Via. On the status bar on the bottom of the screen, it only shows the estimated time of arrival on the left pane, the current speed and the speed limit on the right pane, the middle pane shows the lane assist feature when needed. The Nuvi also does not show the current street you're driving on, and if you have forgotten, the only option is for you to look out the window and look for street signs.
- Looking up non-common POIs can be very frustrating! My family decided to check out the Boiling Crab, a very popular restaurant that serves mostly seafood (super yummy!). Upon entering the name, the Via showed 2 Boiling Crab locations instantly while the Nuvi was still "searching". We decided to just go and not wait for the the Nuvi. 50 minutes later, we are parking the car and the Nuvi is still "searching"! C'mon Garmin, if it's not in the POI database, then just make the unit say "not found" or something like that, instead of making us wait! The Via will show you "not found" if it didn't find the POI in its database, it won't make you wait forever!
- The traffic alerts comes with its evil twin - advertisement! If the TomTom Via can give you lifetime traffic alerts without ads then why can't the Garmin Nuvi? I found that the ads will pop up when at a complete stop and when your are driving on unmarked roads, like parking lots, the ads do not block too much of the screen to become a safety hazard but still annoying to some people (it doesn't bother me at all). There's an option to disable the ads but doing so will also disable the traffic alerts.
- While navigating, the Nuvi's display would all of a sudden turn blank (white screen) for about half a second and it then quickly "re-draws" the map. It seems like it "reloads" the map at certain points. This reload does not affect the navigation in any way but it's just odd that it does this. I'm not sure if it's a defect on my unit... I will contact Garmin about this and will keep you guys updated. This happens at least once every time I use the GPS unit! I find this annoying as I never saw this happening with the Via. Anyone else experiencing this on their 1490LMT? Please comment...
- These two units will get you to your destination one way or another. I drove with these 2 units around my neighborhood and found that both make "mistakes". Mistakes, meaning they will take me to longer routes or make unnecessary turns... From South San Francisco to San Francisco - The Nuvi made me drive on El Camino Real, a long boulevard, (after purposely missing some turns) before making me hop on the freeway (I-280) at the end, while the Via kept directing me to hop on the freeway entrances along the way. From SF to SSF - I'm driving down 10th street towards the I-280 freeway entrance when all of a sudden the Via told me to make a left, then a right, another right and finally another left to get back on 10th street! WTF?! Bottom line, they will both make navigation mistakes but they will both get you where you're supposed to go.
- The traffic routing is hit or miss. If the accident or the delay is not reported then there's no way for you to find out or avoid it in time. There was only one time in which the Nuvi gave me better traffic routing than the Via. Most of the time, both of the units, gave me the same routing. I also found that both units also report delays inaccurately... for example, both units will say a 2 minute delay (afternoon traffic) along my route but it really is more like a 10-15 minute delay!
- Both units monitor how fast you're going compared to the speed limit. The Nuvi's display will turn red if you surpass the speed limit even by 1mph, the Via will only turn red if you go 5mph faster.
- The Nuvi always shows an earlier estimated time of arrival compared to the Via. There's usually a 10-minute gap between the two units. For example, the Nuvi will estimate a time of arrival of 2:30, the Via at 2:40 but you actually get there by 2:35 The Nuvi seems to base its estimate as if as though you will not encounter traffic delays and the opposite can be said about the Via.
- The Nuvi shows a very accurate picture of the junction views - it will actually show you all the signs like how you would see them on the actual freeway. It grays out the signs that you are not suppose to take. The Via only shows the sign that you are suppose to take, it's as if it is the only sign on the freeway. I wonder if this might confuse some drivers. They both do a great job at illustrating which lanes to take. The Via shows the junction views longer than the Nuvi. The Nuvi shows the picture for about 7-9 seconds while the Via shows it close to 15 seconds.
- Updating the maps on these units are very straightforward but the process is much quicker on the Nuvi that that of the Via. The Via took hours to complete! Close to 3 hours if I'm not mistaken. Updating gadgets should not have to take that long...
- Both units paired with my iPhone 3GS without a hitch. Both units automatically pair up with my iPhone and downloads my contact info upon boot up. Receiving a call is easy with both units but found that the Nuvi is easier at making calls. You have to use the Via's troublesome Voice Command feature to make calls while the Nuvi uses the iPhone's Voice Control feature that is so much easier to use. I find the bluetooth functionality very convenient as it makes making and receiving calls that much easier while driving.
It took me almost a month to decide which one to keep... and in the end I chose the Garmin Nuvi. I went with the Garmin because of its LCD display and it's GUI (Graphic User Interface) - it's simple, easy to read, understand and use. It puts me at ease that my wife can use it without asking me how to use it! I like the fact that the display stays sharp and vivid under the sun. I like how it gives the full addresses on POIs and how easier it is at making phone calls. As much as I like the Via's Voice Command feature and its included traffic/speed POIs, I can't overlook the fact that the Nuvi is a much "polished" product. I really don't care that the Via's MyTomTom online support is non-existent at the moment (it's still in beta) as long as they can provide me with updated maps, which they can. Although, it made me smile when I could download my little kids favorites - Spongebob and Dora, as Voices and car characters from the Nuvi's online support page.
I really really like all the info that the Via shows on the screen but I find myself looking at it too much instead of the road! I like computers, so I like data and info as much as the next nerd but my wife had to tell me to keep my eyes on the road a couple of times while on a long drive... the Via became somewhat of a distraction. I really miss the Via's Voice Command... it is soooo cool! It doesn't work sometimes but when it does, I feel like Captain Kirk! A couple of updates on the voice command feature and it'll probably work much better! If I were given a few more days with the Via, I would have probably picked it over the Nuvi... I don't know, it's just a super cool device for the same price!!
I'm a family man with wife and kids. So in the end, I chose a unit that I feel is very safe on the road that could easily aid us in getting where we need to go. The less distraction the better... '
Thank you for the highly detailed review. At TomTom, these reviews provide incredibly useful feedback to our internal teams, and to other Amazon.com consumers seeking information on navigation.
As we launch new product lines, we look to engage users of our devices in a more direct conversation to help drive future product innovation and improvements. Based on your comprehensive review, we'd like to invite you to participate in this initiative. If you're interested in learning more, please email us at email@example.com - so we can share more details. We look forward to your response!
Feb 24 2016
Attempted to update from another Windows 7 machine. No better. Device just says "Something has gone wrong..." followed by
"Check your computer for more information". Of course the application doesn't suggest anything; not even an error code.
Sorry to see you've been having issues with the Via 1535. From what you've said here it sounds like there is an issue with either the connecting accessories (which we assume you will have already considered) or with the the device itself. The continuity of the issue when connecting to two different PCs more-or-less rules out a computer issue.
Get in touch with our support team please. They'll troubleshoot to diagnose the issue and arrange a suitable solution.
Regarding the age of the preinstalled map, the map is installed when the TomTom is built. There will always be a period of time between construction and purchase. Some units see more Shelf Time than others, so the map being 22 months old is entirely possible. We've always recognized that possibility and have systems in place to ensure that the customer always has access to the latest map as a downloadable update. With or Without the Lifetime Maps access we ensure our devices give you the most update to date mapping when you buy them.
Regarding registration, this fulfills a number of objectives. Registering the device activates the embedded services allowing you to download the latest mapping. Registering it allows us to inform you when new maps or important operating software updates are released. It also means that if you ever need to contact our support team for assistance some of your info is already on file, making the call shorter and easier for you.
You can opt out of any and all marketing contact.
As for the occasions you mentioned where the GPS signal dropped out, we would really need to speak with you directly about that. It is certainly not normal operating procedure for our devices to do that.
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m. EST