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The formula that Toni used to right the ship initially is one that I have seen her execute a few times since I have been with Bancroft and each time it has gotten us back on track. I love the way her plan was designed, staged, and executed with patience and focus on the long game. As Toni knows, I tend to be a process thinker as well and really appreciate her ability to stay the course and execute her plan in the midst of so many challenges. Additionally, I learned a valuable lesson about work life balance and maintaining the importance of family. If Toni could do it, then I can too.
This book really opened my eyes and gave me a much more multi-dimensional view of Bancroft and the struggles that went on behind the scenes in the last 15 years. It was definitely stressful reading at times, even though I was fortunate to know and be a part of the "happy ending"! I am grateful for Toni's story, as I think it led me to a deeper understanding and appreciation of what it means to be a Bancroft employee.
An absolutely wonderful story of commitment to making her non profit organization successful. A true leader who saw the possibility of what a failure would do to those that their organization served and decided that failure was not to be allowed. A leader committed to others and a determination to rebuild an organization that will be there for years to come.
Toni’s story at Bancroft proves that passion is the lead driver for success. She magnificently weaves in stories about the individuals and families Bancroft serves who continue to be the foundation for the organization’s impact. I highly encourage leaders of all industries to purchase this book and be prepared to be amazed. Bancroft and Toni prove the social sector requires top notch business executives.