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Steven Cohen

Tools for Innovators: Creative Strategies for Strengthening Public Sector Organizations 1st Edition

by Steven Cohen (Author), William Eimicke (Author)

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While many books hype the latest fad, here at last (!) is a?realist's' toolbox designed for public administrators who need toknow the costs as well as the benefits of managerial theories andtechnologies.
-- Mel Dubnick, Department of Public Administration at RutgersUniversity and former Managing Editor of the Public AdministrationReview

Today's public administrators must be more than the effectivemanagers of their agencies' internal operations. In order to managea complex set of interorganizational relationships spanninggovernments, nonprofit organizations and private firms in a complexglobal economy, they and their organizations must be capable ofgreat agility and change. Effectiveness is a necessary but notsufficient condition for success: Today's public managers mustreach beyond competence to be creative innovators and agents ofchange.

This book introduces public sector professionals to a set ofinnovation tools: Strategic Planning, Reengineering, Total QualityManagement, Benchmarking, Performance Measurement and Management,Team Management, Privatization. It shows how to understand them,use them and integrate them into any organization, and how theywill take public managers beyond competence to be creativeinnovators.

The creative public manager must continually look for new tools andnew approaches. Tools for Innovators will help in this search, andin meeting and surmounting the challenges of a changing publicsector.

Editorial Reviews

Review

"While many books hype the latest fad, here at last (!) is arealist's' toolbox designed for public administrators who need toknow the costs as well as the benefits of managerial theories andtechnologies." (Mel Dubnick, Department of Public Administration atRutgers University and former Managing Editor of the PublicAdministration Review)

"A handbook of reinvention-style tools of organizational changewritten by people who have made it work." (David Osborne, co-authorof Reinventing Government and Banishing Bureaucracy, chief authorof the first National Performance Review report, and managingpartner at the Public Strategies Group.")

From the Inside Flap

Today's public administrators must be more than effective managers of their agencies' internal operations. In order to thrive in the complex interorganizational relationships spanning governments, nonprofit organizations, and private firms in a global economy, public managers and their organizations must be capable of great flexibility and innovation to be truly effective. Today's public managers must move beyond competence to become creative innovators and agents of change.Tools for Innovators introduces public managers to the tools that today's most innovative leaders are using to bring about change in their organizations. Steven Cohen and William Eimicke distinguish tools for innovation from traditional functional tools such as budgeting, human resource management, and organizational structure. The six key innovation tools they examine are:

Strategic Planning
Reengineering
Total Quality Management
Benchmarking, Performance Measurement and Management
Team Management
Privatization

They show what the innovation tools are all about , how to use them, their costs and benefits and perhaps most critically, how to use them together showing how to integrate them into a single framework of management innovation. Concrete case examples of successful innovation efforts drawn from the authors' own experiences provide examples of the challenges managers face as they attempt to innovate. These cases discuss how innovations are introduced and adjusted to the specific needs of real-world situations.The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, enabling managers to meet the challenges of a changing public sector.

From the Back Cover

Today's public administrators must be more than effective managers of their agencies' internal operations. In order to thrive in the complex interorganizational relationships spanning governments, nonprofit organizations, and private firms in a global economy, public managers and their organizations must be capable of great flexibility and innovation to be truly effective. Today's public managers must move beyond competence to become creative innovators and agents of change.

Tools for Innovators introduces public managers to the tools that today's most innovative leaders are using to bring about change in their organizations. Steven Cohen and William Eimicke distinguish tools for innovation from traditional functional tools such as budgeting, human resource management, and organizational structure. The six key innovation tools they examine are:

Strategic Planning
Reengineering
Total Quality Management
Benchmarking, Performance Measurement and Management
Team Management
Privatization

They show what the innovation tools are all about , how to use them, their costs and benefits and perhaps most critically, how to use them together?showing how to integrate them into a single framework of management innovation. Concrete case examples of successful innovation efforts drawn from the authors' own experiences provide examples of the challenges managers face as they attempt to innovate. These cases discuss how innovations are introduced and adjusted to the specific needs of real-world situations.

The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, enabling managers to meet the challenges of a changing public sector.

About the Author

STEVEN COHEN is Associate Dean of the School of International and Public Affairs (SIPA) and director of Columbia University's Graduate Program in Public Policy and Administration. WILLIAM EIMICKE is the director of the SIPA's Public Management Training Center and Program in Politics and Public Policy.

Product details

Publisher ‏ : ‎ Jossey-Bass; 1st edition (April 16, 1998)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 240 pages
ISBN-10 ‏ : ‎ 078790953X
ISBN-13 ‏ : ‎ 978-0787909536
Item Weight ‏ : ‎ 1.12 pounds
Dimensions ‏ : ‎ 6.32 x 0.88 x 9.51 inches

Best Sellers Rank: #4,518,241 in Books (See Top 100 in Books)
- #780 in Public Affairs
- #912 in Business Structural Adjustment
- #1,312 in Organizational Change (Books)

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4 ratings

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TD

Creative Popular Tools

Reviewed in the United States 🇺🇸 on September 28, 2000

This book sums up the some popular management tools to be used in public organizations with the intent of helping them to meet citizens demands of highest quality service. Including Strategic Planning, Total Quality Management, Re-Engineering, Benchmarking, Outsourcing, many approachments (or tools) that can be useful in restructuring public organizations are told in this valuable book. Readers who want to understand the basic principles of popular management tools developed for private sector organizations (but can be applied to public sector)should read this book. One of the obvious weaknesses of the book is its cases which were not well-developed.
Overall, I recommend Cohen's book to readers who have spare time.

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