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Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)

4.1 out of 5 stars 952 customer reviews
| 131 answered questions

Price: $199.00 & FREE Shipping. Details
Only 3 left in stock.
Sold by Cells N Sales LLC and Fulfilled by Amazon. Gift-wrap available.
5 TB
    This fits your .
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  • Expand your digital storage, high capacity storage in a compact desktop design
  • Versatile: fits your space in your home or office
  • Safeguard your valuable data with preloaded easy-to-use backup software and secure backup with password
  • File, folder and full system backup and recovery
  • Schedule automatic backup
  • USB plug and play- USB 3.0 + USB 2.0 compatible
  • 3-year limited warranty
18 new from $172.99 1 used from $159.39 1 refurbished from $367.93

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$199.00 & FREE Shipping. Details Only 3 left in stock. Sold by Cells N Sales LLC and Fulfilled by Amazon. Gift-wrap available.

Frequently Bought Together

  • Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)
  • +
  • Sabrent 4-Port USB 3.0 Hub with Individual Power Switches and LEDs (HB-UM43)
Total price: $211.99
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This item: Toshiba 5TB Canvio Desktop External Hard Drive (HDWC250XK3J1)
Customer Rating 4 out of 5 stars (952) 4 out of 5 stars (2927) 4 out of 5 stars (4327) 4 out of 5 stars (2300)
Price $199.00 $129.99 $118.64 $138.99
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Cells N Sales LLC Amazon.com Amazon.com Amazon.com
Hard Disk Size 5 TB 5 TB 4 TB 5 TB
File System NTFS NTFS Ntfs Ntfs
Hard Disk Description External Desktop Desktop External
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Product Description

Capacity: 5 TB

Toshiba Canvio 5 TB External Hard Drive HDWC250XK3J1 611

Product Information

Capacity:5 TB

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Hard Drive 5 TB External
Brand Name Toshiba
Item model number HDWC250XK3J1
Item Weight 2.3 pounds
Product Dimensions 5.1 x 1.6 x 6.6 inches
Item Dimensions L x W x H 5.07 x 1.65 x 6.57 inches
Color Black
Hard Drive Rotational Speed 7200 RPM

Technical Specification

Warranty [pdf ]

Additional Information

ASIN B00J5EZNO0
Customer Reviews
4.1 out of 5 stars 952 customer reviews

4.1 out of 5 stars
Best Sellers Rank #729 in Computers & Accessories > Data Storage > External Hard Drives
Shipping Weight 3 pounds (View shipping rates and policies)
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item can be shipped to select countries outside of the U.S. Learn More
Date First Available March 25, 2014

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here [PDF ]

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From the Manufacturer


Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Size: 5 TB
This is a review for the 5TB model. I do not understand why there are so many negative reviews on here, but this is probably due to the other, not 5 TB models. In my humble opinion, these are complete garbage, so do not waste your time. These smaller drives, I believe, were manufactured by Hitachi on contract with Toshiba. However, these are manufactured by Toshiba themselves, as they bought Hitachi's Desktop Drive Division a few months back.

This model, however, is a true feat of technological engineering. Primarily, this drive uses a completely new internal drive architecture, probably obtained from Hitachi. Before Hitachi sold its business off (and Toshiba acquired it), they were the leaders in pushing the capacity barrier with their 6TB Helium filled drives, and Toshiba has applied the same technology here. (Well, not the helium part). I do not really understand it, but the Toshiba uses a special technology called Perpendicular Magnetic Recording. Apparently, this uses some sort of different head to store data up and down instead of the traditional left and right sectors.

So, to get a real feel for these, I pried them out of their cases and tested them out. (Prying open the case is a fairly simple matter. Start from the bottom and use about 3-4 gift cards to shim the cover and loosen the latches. Then, pull it apart with your bare hands, and the case should still be pretty much intact.

So, onto why I think this drive is so great. Well, it is extremely cheap for one. Second, you cannot beat the price for the amount of capacity. Finally, the internal drive is a monster. For those curious about using this as an external drive, the drive works, and seems to be reasonably quick, and is free from most bloat. The power supply is an Asian Power Devices WD-36A12.
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13 Comments 155 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Size: 3 TB
Contrary to the raving ALLCAPSGUY who reviewed this product before I did, this unit comes with an AC adapter and a standard USB 3.0 micro-B cable like this one: C2G / Cables to Go 54176 USB 3.0 A Male to Micro B Male Cable (1 Meter/3.2 Feet, Black) It is not fragile or some sort of mutant cable.

The drive comes with some crappy backup software (NTI Backup Now EZ) that I immediately deleted (but take care not to delete the manual/warranty information that is also on the hard drive--you should copy that to a safe location first). If you look at the reviews for the NTI Backup Now EZ software you will know why nobody uses it except maybe the people still on Windows XP and even then I wouldn't trust it. The drive comes with 3 years warranty, though time will tell how durable they are.

What I don't like about this unit is how it's fanless so it can warm up to about 50 degrees C according to my "HD Sentinel" hard drive monitoring program. On the other hand, the manual says it's built to endure anything up to 60C, and Google did a study where they found that drive failure is not really correlated to temperature (except if you get to the extremes), so I guess it's not a big problem. Another pro: since it's designed to work without a fan, it will work until the hard drive dies, whereas if it was designed to work with a cooling fan, it may die when the cooling fan dies OR when the hard drive dies, whichever comes first.
11 Comments 171 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Size: 1 TB Verified Purchase
Had it for about 4 weeks. No problems. Simple to use, plenty of backup options, even makes a complete image of your harddrive. I want to believe that a home desktop unit like this is more reliable then the portable types which seem to have problems over time with dying. This one is the larger 3.5" and plugs into an outlet for power, so not powered by a USB port or anything. The unit comes on when you get on the computer and seems to sleep when you are not on it. I think this is the right way to go if you value reliability over portability.
*******Update*******
We'll, as fate would have it I have spoken too soon! Just as of this weekend the backup is not completing as it errors out after some percentage complete. Just doesn't finish. I believe some sectors have already gone bad. Called the customer service line and their automatic response is to send you to their website "acclaim.toshiba.com" where you basically have to send it in as a claim. Luckily I am within the 30 day window with Amazon so I am returning it.
22 Comments 176 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Size: 3 TB Verified Purchase
If you're planning on using this external drive for backups on your Windows 7 system, this drive has some serious flaws. The first issue is that the drive's APM (advanced power management) feature ignores Window's power management controls and will always put the drive to sleep after about 15 minutes, regardless if you configure the system to never power down the drive. And once the drive powers off, the only way to get Windows to recognize the drive again is to reboot the system. That alone makes the drive functionally useless for automated backups.

If you do some searches, you'll find this issue is discussed a lot and people have some workaround with 3rd party utilities (that seem to be hit-and-miss). Toshiba has a utility that is supposed to prevent the drive from sleeping, but it doesn't recognize the 3TB drive. I even tried using the hdparam tool on Linux to disable APM altogether, and that didn't work.

The other issue is that high capacity drives like this use Advanced Format (AF), and if you use the standard Backup and Restore software in Windows 7, you'll get errors. Microsoft has published some fixes to try and address the problem, but a lot of users still report failures. This is not an issue that's specific to Toshiba (it also has been reported with 3 TB Seagate and WD drives), but it's something that you should be aware of if you're primarily interested in backups.

It's a shame, because the drive itself is attractive, quiet and was running cooler than the LaCie that it was going to replace (the USB cable could be longer, but that's a minor thing). However, I purchased it to use with my desktop system that I have configured to do automatic backups at 1AM, and it simply does not work correctly for that. If this is the kind of thing you're looking to buy an external drive for, look elsewhere.
6 Comments 83 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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