Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

  • List Price: $24.95
  • Save: $7.99 (32%)
FREE Shipping on orders with at least $25 of books.
Only 7 left in stock (more on the way).
Ships from and sold by Amazon.com. Gift-wrap available.
Tough Cookies: Leadership... has been added to your Cart
FREE Shipping on orders over $25.
Condition: Used: Like New
Comment: .
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts Hardcover – October 18, 2011

4.0 out of 5 stars 27 customer reviews

See all 3 formats and editions Hide other formats and editions
Price
New from Used from
Kindle
"Please retry"
Hardcover
"Please retry"
$16.96
$4.95 $0.01

The Numberlys Best Books of the Year So Far
$16.96 FREE Shipping on orders with at least $25 of books. Only 7 left in stock (more on the way). Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently Bought Together

  • Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts
  • +
  • Finding God in a Bag of Groceries: Sharing Food, Discovering Grace
  • +
  • What's So Blessed about Being Poor?: Seeking the Gospel in the Slums of Kenya
Total price: $50.39
Buy the selected items together


Editorial Reviews

From the Inside Flap

"Girl Scouting builds girls of courage, confidence and character who make the world a better place."

The Girl Scouts' Mission Statement sounds simple enough. But organizing 2.3 million girls and 880,000 adult members to execute a strategy of turning today's girls into tomorrow's leaders is hardly a jaunt in the woods. It takes an efficient, focused, and determined organization that knows who it is and where it's going. Tough Cookies captures the essence of this iconic institution and the principles that have sustained its 100-year history of success.

Less than a decade ago, Girl Scouts of the USA (GSUSA) faced a coming crisis. Girls were changing, and Girl Scouts struggled to fit into the modern family's busy schedule. On top of that, the organization's unwieldy structure, comprised of 300 disparate councils, undermined its ability to deliver leadership to girls. GSUSA needed to reassert itself as an institution that mattered. In order to execute its strategy, it would need to undergo a restructuring virtually unprecedented in the non-profit sector, merging its 300 councils down to 112 that would each serve tens of thousands of girls.

Full of inspired wisdom, Tough Cookies describes Girl Scouts' transformative journey to become an integrated, unified movement for girls. Learn how this massive non-profit addressed its most pressing challenges, including how to:

  • Rebrand itself not just as a gaggle of cute girls selling cookies and camping, but as the most important organization for girl culture

  • Create the world's best personal leadership development model for girls

  • Provide efficient and effective governance to deliver scouting to girls

  • Make it easier for volunteers to lead troops

  • Attract donors

  • Remain democratic and mission-focused throughout the merger process

Millions of American businesswomen, thought leaders, and politicians received their first lessons in salesmanship, money management, marketing, teamwork, and fulfillment from Girl Scouts—as will millions more to come. Discover how lessons from Girl Scouts of the USA can help your organization achieve such lasting success.

From the Back Cover

Praise for Tough Cookies

"Tough Cookies makes it clear how badly we need more women in leadership today—and offers a compelling road map for getting where we need to be. If you care about the future, read this book."
Ilene H. Lang, President & CEO, Catalyst

"Remarkable and essential! In Tough Cookies, Kathy Cloninger draws on a rich blend of personal experience, wide-ranging research, and on-target insight to show how to tap America's most valuable potential resource: the leadershippotential of girls. I can't think of a better resource for the Year (or the Decade) of the Girl."
Sally Helgesen, coauthor of The Female Vision and author of The Female Advantage

"Guided by a transcendent mission and Kathy Cloninger's courageous leadership, the Girl Scouts have transformed themselves for a new century. Tough Cookies is a compelling story of organizational renewal—told from the inside—that will serve as an inspiration for all leaders everywhere."
Willie Pietersen, author of Reinventing Strategy

"For the millions of former Girl Scouts who continue to live the Promise, Tough Cookies touches our hearts. For the millions who are just learning about the Girl Scouts, this book helps chart a bright future."
Frances Hesselbein, President and CEO, Leader to Leader Institute; former CEO, Girl Scouts of the USA

"Tough Cookies shows what vision, courage, and an unflinching dedication to mission can accomplish. Kathy Cloninger makes it clear that the Girl Scouts—and girls—rank high among our nation's treasures."
Johnnetta Betsch Cole, PhD, President Emerita, Spelman College and Bennett College for Women

"Kathy Cloninger has captured the excitement and boundless promise of the transformation of Girl Scouting. If you want to know how to make a great (and irreplaceably valuable) organization greater, this is the book for you."
Connie Lindsey, Executive Vice President, Corporate Social Responsibility, Northern Trust

If you buy a new print edition of this book (or purchased one in the past), you can buy the Kindle edition for only $2.99 (Save 77%). Print edition purchase must be sold by Amazon. Learn more.
For thousands of qualifying books, your past, present, and future print-edition purchases now lets you buy the Kindle edition for $2.99 or less. (Textbooks available for $9.99 or less.)
  • Thousands of books are eligible, including current and former best sellers.
  • Look for the Kindle MatchBook icon on print and Kindle book detail pages of qualifying books. You can also see more Kindle MatchBook titles here or look up all of your Kindle MatchBook titles here.
  • Read the Kindle edition on any Kindle device or with a free Kindle Reading App.
  • Print edition must be purchased new and sold by Amazon.com.
  • Gifting of the Kindle edition at the Kindle MatchBook price is not available.
Learn more about Kindle MatchBook.


The latest book club pick from Oprah
"The Underground Railroad" by Colson Whitehead is a magnificent novel chronicling a young slave's adventures as she makes a desperate bid for freedom in the antebellum South. See more

Product Details

  • Hardcover: 192 pages
  • Publisher: Wiley; 1 edition (October 18, 2011)
  • Language: English
  • ISBN-10: 1118000048
  • ISBN-13: 978-1118000045
  • Product Dimensions: 5.8 x 0.7 x 8.8 inches
  • Shipping Weight: 0.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Best Sellers Rank: #673,980 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
As someone who experienced the power and promise Girl Scouts can offer, I applaud the compilation of inspiring stories that can inspire and ignite interest in scouting today, As director of leadership studies at a major university, it is refreshing to see women's stories of leadership, courage and conviction.As author of a memoir that honors the role Girl Scouts played in helping me get through a challenging childhood, i took solace and felt a kinship with the essays presented in Tough Cookies. Thanks to Girl Scouts, the stories in this book prove that we don't crumble! Well done, a fun and motivational read.
You're Only Young Twice: 10 Do-Overs to Reawaken Your Spirit
Comment 8 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
If you are a Girl Scout Volunteer or parent of a Girl Scout and are having a difficult time understanding all the changes being made in the organization, then I suggest reading this book. It's written in plain, oridnary language, easy to understand terms and lots of relatable situations. I as a volunteer Facilitator for our council read this book and it made everything seem so much more clear to me, as to WHY things are changing the way they are, which had never really been explained in quite the way this book does it. It's well worth the money and helps you understand the direction the our National CEO is taking us into the future..
Comment 5 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
The focus on business, marketing and leadership discourages today's girls from going into the fields of art, music, writing, science, inventing and many other areas where people prefer to work, and do better work, alone. Business and marketing essentially sell what loners have created, people who have the quiet and time and encouragement to experiment and fail, dream and create. Not all girls are alike.
Comment 5 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Don't care for this book. It tries to be like the boy scouts and learning how to make money by selling their cookies.
Very boring in my eyes. Would not recommend it to anyone.
Nina
San Rafael, CA
Comment 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
I'm a Girl Scout leader with a career in program management so I thought this would be a great book to hit both those points. It did, but the problem is that it seems that the book is intended for a lot of different audiences and doesn't cover any one set of interests in great detail. It was interesting to see GSUSA from a top-down perspective, but the ever-present "give us help" message was still in there. From a business perspective it touched on some great points, but didn't delve into any of them enough to make those topics transferrable to another organization.

It's definitely worth a read, but I went in with too high of expectations. Kathy is a great storyteller.
Comment 4 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Kindle Edition Verified Purchase
I picked this up to expand my understanding of Girl Scouts USA ways and practices. Big changes have been happening in the organization since 2005 and many veteran leaders have been discombobulated by the new push in leadership training for girls. Tough Cookies spells out the reasons why these changes have occurred and GSUSA's hope for the future. On a personal level, the author's vision and drive have inspired me to keep my eye on the big picture of being a woman of courage, confidence, and character who makes the world a better place one Girl Scout at a time.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts
Iam a GREEN DINOSAUR . 74 years in GS. Still active. Therefore I have gone through minor and major program changes. As a trainer when a program change comes up my hair turns a little grayer. With the Journeys I really flipped. My question was why have the same material the girls are getting in school. It has always been the policy to AVOID it wherever possible. But after reading this book and seeing the whole program. I'm sold. Those journeys are preparing for the thinking needed for the badge programs and service projects in areas using material where they are comfortable. TOUGH COOKIES shows us why these "LARGE" good turns are needed. They are going to really prepare the girls for the corporate world. They do not release the girl for the Daily Good Turn that should be done with the knowledge that you are personally doing something "small" for someone each day as your GIRL SCOUT GOOD TURN . But TOUGH COOKIES is a concise well written interpretation of the direction we must go if we are going to prepare our girls for life in the 21st century. Take it from one who loved "the good old days" a real "green dinosaur", this is an absolute MUST READ for anyone working with the Girls or
Adults. They will become even more understanding of their value. If you can get a copy and have your parents read it that would be really great. The attendance at your meetings and the support of the parents might even improve!
Comment 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
I really enjoyed this book. I was moved to take part in the Girl Scouts organization as an adult.

This book reminded me what I gain in my years as a scout. It also reminded me what I missed because the organization failed to stay current and relevant. If they had been a little "cooler" I may have stuck in longer. As a very goal driven person (even as a young child) if I had felt like there was more to achieve I would have stayed. It's a great reminder that "doing good work" for a community is not enough. Any organization need to evolve and stay connected to its purpose not just it's mission.

Of course this is written from the view of one person's journey through the organization. Some may see it as a self centered view and other may see it as propaganda. Some see it as a push to "raise" girls to pursue everything other then motherhood.

My take from this book is Girl Scouting can have a positive impact on a girls life, open her eyes to new ways of thinking and to explore things that normally a girl would by pass. I found it interesting how many woman in NASA were Girl Scouts.

The book was a short and a fast read. I think it could have gone deeper on many levels. It left me wanting more. I hope that the organization will take time to write more about the history and the impact of Girl Scouting. All that research is out there to share and change more lives through a story.

I did leave the book ready to refocus my life on being a woman of courage, confidence, and character who makes the world a better place one girl or one woman at a time.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Recent Customer Reviews

Set up an Amazon Giveaway

Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts

What Other Items Do Customers Buy After Viewing This Item?