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The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer Hardcover – January 7, 2004
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From the Publisher
Dr. Jeffrey K. Liker is a professor of industrial and operations engineering at the University of Michigan and cofounder and director of the Japan Technology Management Program at the University of Michigan.
From the Back Cover
Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide.
The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.
Drawing on his extensive research on Toyota, Dr. Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't.
The fourteen management principles of the Toyota Way create the ideal environment for implementing Lean techniques and tools. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to:
- Foster an atmosphere of continuous improvement and learning
- Create continuous process "flow" to unearth problems
- Satisfy customers (and eliminate waste at the same time)
- Grow your leaders rather than purchase them
- Get quality right the first time
- Grow together with your suppliers and partners for mutual benefit
- How to double or triple the speed of any business process
- How to build quality into workplace systems
- How to eliminate the huge costs of hidden waste
- How to turn every employee into a quality control inspector
- How to dramatically improve your products and services!
The Toyota Way, explain's Toyota's unique approach to Lean--the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture. You'll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing. Professor Jeffrey Liker has been studying Toyota for twenty years, and was given unprecedented access to Toyota executives, employees and factories, both in Japan and the United States, for this landmark work. The book is full of examples of the 14 fundamental principles at work in the Toyota culture, and how these principles create a culture of continuous learning and improvement. You'll discover how the right combination of long-term philosophy, process, people, and problem solving can transform your organization into a Lean, learning enterprise--the Toyota Way.
- Item Weight : 1.44 pounds
- Hardcover : 330 pages
- ISBN-10 : 0071392319
- ISBN-13 : 978-0071392310
- Dimensions : 6.2 x 1.1 x 9.2 inches
- Publisher : McGraw-Hill Education; 1st edition (January 7, 2004)
- Language: : English
- Best Sellers Rank: #23,145 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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The main drawback, in my opinion, is that the author is heavily biased towards Toyota and praises the company to the point of worship. To his credit, he does state his bias explicitly in the start of the book. However, there is an implicit view in the writing that seems to show American companies such as GM and Ford (Giants in the industry) as... « amateurs », for a lack of a better word, in comparison to Toyota, who always make mistakes as they try to imitate Toyota but never get it right.
It also presents an implicit view of superiority of the Japanese as compared to Americans (e.g. one section presents how Toyota opened a new factory in the US to help improve the lives of that locals.. really?) (I am a national of neither countries, by the way)
It is a good book, but perhaps I am weary of this sort of writing, which praises the presented concept to the point of worship.
Having lived in Japan I am certainly sympathetic to this system and way of thinking but the book really helped clarify what I don't see in American and European companies & their McKinsey consultant masters.
Top reviews from other countries
Yes it is someone dated in regards its publication date however as a back story to how Toyota was born, how it managed to evolve from a small family business into the leading light of efficient, goal orientated manufacturing en mass then its a really useful book.
For a hardcover copy it's an excellent value book.
There are a number of tips and ideas within it to probably improve most workplaces without the need to pay for a lean course though it is of course no subsistute for a course.
I have marked as four stars simply because some of the information is repeated, however It gave me a new insight into such things as corporate responsibility to the community that all employers now seem to shout about in mission statements that dominate their web pages, employees come first and all employees should be allowed and encouraged to contribute to continuous improvement is actually the foundation that serves lean manufacturing.
Very good read, insight into Toyota and having a hard copy enables you to read digest and pass to a colleague or friend.
The book gives a good insight in the Toyota Production System and fully describes and explains the 14 principles. Although the Japanese words are flying around, it is easy to read and understand. This is the kind of book you want to read more than once, because there is so much in the 14 principles that we can use in our day to day life.
So if you think LEAN is only for production. Pick up this book and find out that it can be applied in many areas of our business and in our lives.
I gave it four stars because the book is occasionally lengthy even if it isn’t strictly necessary - the anecdotes might be enjoyed by others do.
This book could be half the size if they got straight to the point.
The audio book gives the whole story flow. If you want to buy the book I would recommend that you also buy the audio to keep your strength up.
Put together they will become fundamental to your efforts to drive cost reduction and remove waste from your business. You really can quickly address "Dead wood issues" effectively, without conflict and in an impartial way. This package will pay for itself in hours if you have a mind to make it do so just make sure you are prepared to be bold. The big issue is you have to read the book not just buy it!
Not sure the "Cuddly" Toyota pitch is that accurate but its lovelly PR for them. The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer