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Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors 1st Edition

4.6 4.6 out of 5 stars 90 ratings

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Editorial Reviews

From the Inside Flap

"I love seeing graduates of my Boot Camp use Behavior Design to address real-world problems. Perry does just that in Transformational Security Awareness, and the results are compelling."
—BJ FOGG PHD, Researcher and Founder of the Stanford University Behavior Design Lab, Author of Tiny Habits: The Small Changes that Change Everything

DO YOU CARE MORE ABOUT WHAT YOUR EMPLOYEES KNOW, OR WHAT THEY DO?

Transformational Security Awareness offers a fresh, multidisciplinary approach to building a vital culture of awareness and secure behavior. Weaving together insights and best practices from experts in communication, persuasion, psychology, behavioral economics, organizational culture management, employee engagement, and storytelling, author Perry Carpenter empowers organizations to focus on the human element. The tools he provides let you create behavior change that enhances security at every level.

What good is awareness if your people still don't care or behave in ways that reflect the security values that you are training on? Building secure users requires an intentional focus on behavior and cultural supports, finding actionable ways to intersect with users in the ways that will be most impactful; from relevant information, to behavioral interventions, to cultural and social supports and pressures. This book helps you optimize your security program to include and work with the realities of human nature. Using the insight provided by behavioral and marketing disciplines, you'll learn to engage users, shape behaviors, and foster an organizational culture that encourages and reinforces security-related values. Don't just change what your employees know, change what they do because actions not knowledge will determine whether your organization is breached or secure.

With Transformational Security Awareness, you'll learn to account for the most important factor of your in your security program: the human factor. Discover how to:

  • Overcome the knowledge-intention-behavior gap
  • Teach security awareness using simulations, games, surveys, and other methods
  • Recognize why technological security tools aren't enough
  • Develop a well-crafted security awareness program that leverages effective training, behavior shaping techniques, and a network of 'culture carriers'
  • Understand the keys to sustained success and ongoing culture change
  • Measure your success and establish continuous improvements

Here's what I know:

"A transformational security awareness program will pay-off. In the same way that a steady stream of water over time will create a canyon; or that small amounts of money invested will, through the magic of compound interest, turn into large sums of money, your efforts do make a lasting impact!"
—Perry Carpenter

From the Back Cover

"I love seeing graduates of my Boot Camp use Behavior Design to address real-world problems. Perry does just that in Transformational Security Awareness, and the results are compelling."
—BJ FOGG PHD, Researcher and Founder of the Stanford University Behavior Design Lab, Author of Tiny Habits: The Small Changes that Change Everything

DO YOU CARE MORE ABOUT WHAT YOUR EMPLOYEES KNOW, OR WHAT THEY DO?

Transformational Security Awareness offers a fresh, multidisciplinary approach to building a vital culture of awareness and secure behavior. Weaving together insights and best practices from experts in communication, persuasion, psychology, behavioral economics, organizational culture management, employee engagement, and storytelling, author Perry Carpenter empowers organizations to focus on the human element. The tools he provides let you create behavior change that enhances security at every level.

What good is awareness if your people still don't care or behave in ways that reflect the security values that you are training on? Building secure users requires an intentional focus on behavior and cultural supports, finding actionable ways to intersect with users in the ways that will be most impactful; from relevant information, to behavioral interventions, to cultural and social supports and pressures. This book helps you optimize your security program to include and work with the realities of human nature. Using the insight provided by behavioral and marketing disciplines, you'll learn to engage users, shape behaviors, and foster an organizational culture that encourages and reinforces security-related values. Don't just change what your employees know, change what they do because actions not knowledge will determine whether your organization is breached or secure.

With Transformational Security Awareness, you'll learn to account for the most important factor of your in your security program: the human factor. Discover how to:

  • Overcome the knowledge-intention-behavior gap
  • Teach security awareness using simulations, games, surveys, and other methods
  • Recognize why technological security tools aren't enough
  • Develop a well-crafted security awareness program that leverages effective training, behavior shaping techniques, and a network of 'culture carriers'
  • Understand the keys to sustained success and ongoing culture change
  • Measure your success and establish continuous improvements

Here's what I know:

"A transformational security awareness program will pay-off. In the same way that a steady stream of water over time will create a canyon; or that small amounts of money invested will, through the magic of compound interest, turn into large sums of money, your efforts do make a lasting impact!"
—Perry Carpenter

Product details

  • Publisher ‏ : ‎ Wiley; 1st edition (May 3, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 368 pages
  • ISBN-10 ‏ : ‎ 1119566347
  • ISBN-13 ‏ : ‎ 978-1119566342
  • Item Weight ‏ : ‎ 1.05 pounds
  • Dimensions ‏ : ‎ 6 x 0.83 x 9 inches
  • Customer Reviews:
    4.6 4.6 out of 5 stars 90 ratings

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About the author

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Perry Carpenter, C|CISO, MSIA, has been a recognized thought leader on security awareness and the human factors of security for well-over a decade. His broad background makes him uniquely positioned to understand nuances of awareness strategy that can be elusive.

Perry’s security awareness-related experience spans multiple pivotal roles: from being a general employee receiving awareness training; to being an awareness program manager running complex global programs; to being the primary market analyst advising security leaders about awareness trends, success practices, and vendor platforms; to now helping lead the efforts of the world’s largest and most successful security awareness and simulated phishing platform. Perry draws from this experience, along with cutting-edge research in the fields of marketing, communication, behavior science, and organizational culture management to inform his perspectives and advice for creating awareness programs that are transformational.

Perry currently serves as Chief Evangelist and Strategy Officer for KnowBe4, the world's most popular security awareness and simulated phishing platform. Before joining KnowBe4, Perry led security awareness, security culture management, and anti-phishing behavior management research at Gartner Research, in addition to covering areas of IAM strategy, CISO Program Management mentoring, and Technology Service Provider success strategies. With a long career as a security professional and researcher, Carpenter has broad experience in North America and Europe, providing security consulting and advisory services for many of the world’s best-known brands.

Perry holds a Master of Science in Information Assurance (MSIA) from Norwich University in Vermont and is a Certified Chief Information Security Officer (C|CISO).

You can connect with Perry on LinkedIn at: https://linkedin.com/in/perrycarpenter.

Customer reviews

4.6 out of 5 stars
4.6 out of 5
90 global ratings

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GaryHibberd
5.0 out of 5 stars Everyone in Information Security should read this!
Reviewed in the United Kingdom 🇬🇧 on May 31, 2020
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GaryHibberd
5.0 out of 5 stars Everyone in Information Security should read this!
Reviewed in the United Kingdom 🇬🇧 on May 31, 2020
Perry has done that very rare of things; Brought something new, fresh and exciting to the Information Security sector! I have been involved in IT, Cyber Security and Data Protection for 35 years and I am always looking for new ways to approach this topic.

The book delves deep into not only what we need to do differently, to raise awareness of Cyber Security, we are given real world tools and ideas that we can adapt and utilise. The book is packed with resources and web links which will take me an age to research and learn from! But that’s the point... This book is your ‘launch pad’ to improving security and how we ourselves develop our approach to the topic.

You can see from the picture I have posted that I have now been given a heap of new ideas to take with me into my next engagement! It has also confirmed some of the things I ‘kind of’ knew instinctively, so that was great too.

If you have been given the task of being the Security, Risk, Compliance, Data Protection lead... Then you should read this book! If you know you need one of these people; Buy this book for them. You’ll be doing yourself, and them a favour!
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