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Showing 1-10 of 1,326 reviews(verified purchases). Show all reviews
on May 19, 2011
I'll be honest, I haven't taken this on a trip yet. I bought mine for a long trip to Korea in August. However, I took mine apart, toyed with it all, and stress tested all the handles, wheels, and zippers. It's pretty sturdy for the most part and has good stitching and fastening on the main handles. The zippers ran relatively smooth and didn't catch on any of the inside material or anything (a major pet peeve of mine). The zippers are pretty large too which makes it easy, and it comes with simple locks for basic security. There's not many compartments on the set (the pics reveal all), but for the average traveler it should be sufficient. The look of it is also really nice (I bought the charcoal set) and it seems like great luggage for an affordable price.

One thing I'd worry about and stress test in advance: the extending handles used for rolling around on each one. These do seem rather flimsy, especially the release button for it. I'd recommend playing with each a few times and pulling firmly to see if it'll hold without breaking. Mine held fine but I can see where people may snap there's accidentally (especially if you're not careful). I'd be curious if people would give more specifics as to what broke on their handles (the release button, the telescoping part, or the actual handle itself). I'm also curious whether they were using this handle to carry the luggage or if it broke just rolling it around.

Just buy in advance and test it all out well before you leave, don't blind buy and never try it until you pack for the airport.

Update 6/20/11: I took these to Vegas for a weekend trip and they held up well. I used the handles and pulled them around for a while on the trip. I had to take these around the airport for hours since my flight was cancelled and I checked in a two hotels. For a single weekend I got a lot of use out of them and they were sturdy. Everything held up perfectly.

Update 7/23/11: I moved from Los Angeles to Seoul, Korea, then to Gwangju, Korea. This set has had its fair share of use by now and I've been lugging it around a lot in the past couple weeks in Korea. It's still going great and holding up perfectly under stress. No issues whatsoever.

Update 3/28/12: This luggage is still awesome. I took it to Tokyo, Japan for a week and carted it around a lot on subways, trains, stairs, etc. and it's still perfectly intact.

Final update 10/23/12: I noticed this review is the highest now so I'll make one last update. STILL perfect after traveling across SE Asia. I even mailed the medium piece ground (boat) from Korea to the States. The package was beat up but the luggage was still undamaged.

Okay, I lied. ONE last update: 6/16: It FINALLY broke!! After about 5 years, the handle broke off the main piece. I regret nothing!
1212 comments| 1,006 people found this helpful. Was this review helpful to you?YesNoReport abuse
on March 31, 2015
I ordered this from the U.S. Virgin Islands in the Caribbean and my package came in a week and undamaged. All 4 pieces were in perfect condition all inside one another or rather all packed inside the largest of the 4. Material color matched exactly what is presented online with no discoloration or distortion. No un-seams, no scratches as with some reviews I saw and very thing looks in pretty good working condition. The carry on is also a standard size and the small duffel bag is pretty light weight and has a Velcro strap on the back to fasten onto the carry on if you so please. I've uplodded some pictures for anyone wondering.
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11 comment| 148 people found this helpful. Was this review helpful to you?YesNoReport abuse
on April 20, 2011
I searched and searched for reasonable luggage. I did not want to spend too much money on a luggage set this time around. After reading reviews from Amazon and other websites I decided to choose this one.

My luggage arrived quickly after my order, which was nice. At first I was a little disappointed because I expected the luggage to be larger but I noticed that these were narrow but deeper compared to my old luggage set (so it was actually about the same size).

We recently went on a weeks long vacation and I used every piece of luggage. I had no problem with this luggage at all. I even stuffed them to the max! The material was strong enough, good compartments, it rolled smoothly, and it was bounced around a lot in the car and I am sure at the airport. I gotta admit for the price I thought they were going to be a cheap and not last long. Definitely a great set, especially for the price. Hope this helps.

PS I don't travel too often but I do have kids who jump on the luggage hide in it and basically abused it. The luggage survived! LOL
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on September 3, 2012
I was so impressed with the review by "SocraticMethod" and all the other positive reviews that I ignored "Maxwellhse" pics and review as a fluke occurance. Not so.
We just returned from our cruise and I am very sorry to have to say "DO NOT BUY THIS LUGGAGE!" The handle pulled off of 2 cases (largest & the carry-on) as the car service driver was taking them out of the trunk BEFORE the cruise. Sharp metal shards from where the handle broke cut his hand quite badly. The handles on the SIDE of the cases are strong, but the handles on top are attached by light metal clips that break easily. We used the side handles and telescoping handles to get the pieces on-board the ship. 4th day into the cruise, the zipper broke on the medium case's top outside pocket. Finally, the telescoping handle on the the carry-on broke in the airport coming home. All this happened the first time we used the pieces. I am very disappointed. Luckily for us,we are still w/in the return period. I just printed my return label.
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on January 1, 2011
The price was great, the shipping was fast and it held up very well on our trip to Jamaica and back. I love the lining on the inside and it seems to be very tough. Buy it!
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on January 4, 2013
I should've stuck by the saying, "you get what you pay for" because that is definitely the case with this luggage. This luggage is NOT for airplane travel! Let me say that again - do NOT buy this for air travel! One trip with one stop each way - which means the luggage was only handled 4 times - and 2 straps are broken and the "ruggedized" portion is separating from the material. One strap broke in my hand and cut my finger so bad that I needed butterfly stitches...and this happened the morning of the trip as I was loading the car...needless to say, I was very upset!
I will be returning this luggage!
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on March 9, 2015
The worst set of luggage I've ever owned! Two broken handles after one trip. Do not waste your money!
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on February 17, 2012
As an Amazon prime member, I was impressed with the efficient manner in which I received my luggage set. Additionally, the price for this set was more than reasonable. However, being a new luggage set, it is simply inexcusable for one of my pieces of luggage to completely fall apart on a flight from Oklahoma City to West Palm Beach. I understand that checked-in baggage endures abuse from airline staff. But, this was NEW and arrived to West Palm Beach with a large rip down the seamline. All my belongings were exposed and thankfully nothing fell out. Upon further inspection, the seamline to many parts of the bag were coming undone. It will be an absolute inconvenience ensuring my bag arrives back home safely. Despite the warranty, I highly doubt I will ever do business with this company again. Do yourself a favor and think twice before purchasing this set!
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on August 24, 2015
Unfortunately I cannot recommend this product and will be seeking a refund. I read so many product reviews for various luggage sets and thought that I would give this set a shot, after all it had over 1k reviews and 4 stars, looking closer though nearly 1/3 give it 3 or less stars - I'm one of the bottom 10% who give it one. I purchased two sets - 1 silver and 1 red.

I used it on a non-stop from Hartford CT to Denver CO, when we arrived all three of the luggage pieces looked horrible (1 from the silver and 2 from the red set). We had a total of 6 bags, the other were from other sets and they looked fine, it was only the US Traveler pieces which looked really bad. They were all stained on the front and the backs had holes already starting when the metal handle supports run behind the cloth back of the luggage.

I was shocked and concerned, after all they had to make it back to CT after the vacation. Aside from the stains (which nothing else picked up besides these 3 pieces) all the locks broke but everything held up alright. After the trip back they looked a little worse for wear but were in one piece. I wouldn't risk keeping these and using them on any future trips.

If I can post the pictures I will to help you understand, but had it not been for three other pieces of better brand luggage making the trip with no signs of wear I would have attributed it to bad handling - but that wasn't the case. The quality is very low - at $99 I should have known better.

The stains on the front are very easy to see - didn't take a picture of the 3rd but it is just as bad. The black backsides are difficult to see the material beginning to tear and the bars on the inside having strated to cause lines and puncture the thin material.
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on February 13, 2013
I was excited about this set because they seemed to be high quality; however, on their first use, the smallest wheeled suitcase broke at the handle and sliced my fingers open on the bare metal. I had the set replaced and the exact same thing happened (luckily, it didn't catch my finger the second time around). I uploaded pictures of the failure and injury.
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