Travelpro Crew 10-Softside Expandable Rollaboard Luggage, Black, Carry-On 22-Inch
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- Crew 10 is comparable to Crew 11.
- Durable wheel housings, corner guards, side feet and skid guards protect against abrasion on high wear points. Patented power scope aluminum extension handle minimizes wobble and has multiple stops 38 inch and 42.5 inch
- Main body expansion capability provides intelligent packing options
- Interior offers a full lid pocket and deluxe suite which keeps clothes wrinkle-free during travel
- Size-22x14x9 inches. Limited lifetime warranty
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The traveler crew 10 22 inch expandable roll aboard suite is packed with amazing innovations like, power scope extension handle, customizable interior tie-down straps, durable buckles and shear resistant zipper heads, this crew series is a breakthrough in durability, maneuverability and comfort. The crew collection has long been the choice of flight crews and frequent travelers.
From the manufacturer
Robert Plath, a pilot for Northwest Airlines since the late 60’s, primarily flew long haul flights to Asia-Pacific. One of the problems that became evident to Bob from his extensive airline experience was luggage. People hand carried luggage at the time or used cumbersome carts to move their bags inside and outside the airport. Bob saw an opportunity to improve this aspect of the travel experience.
In 1987, Bob changed the physical orientation of luggage from horizontal to vertical, added two large wheels and an extension handle and hence invented the Rollaboard, an entirely new way to transport personal belongings while traveling. Fellow airline crew members saw Bob’s invention and immediately wanted a rolling bag like that for themselves. From these humble beginnings, Bob founded the company, Travelpro, and began providing Rollaboard luggage to airline flight crews and pilots across the globe.
The idea was so successful with the airlines; Travelpro launched the product through retail stores in the early 90s. The business really took off; and in the mid-nineties, Travelpro was ranked as one of the fastest growing private companies by Inc. magazine. His invention forever changed the economics of travel, as more passengers opted to fly with only carry-on luggage. Plath sold his business in 1999, and semi-retired.
Today, Travelpro is one of the world’s leading luggage brands, crafting the highest quality luggage for frequent travelers. Travelpro is the brand of choice for the flight crews of over 90 airlines. The company is dedicated to building a lifelong relationship with its customers by consistently meeting and exceeding their expectations.
Travelpro Quality Testing
Prior to the introduction of a new luggage collection and throughout the life of the product, Travelpro performs rigorous testing protocols to ensure quality standards are met. The tests are designed to replicate the conditions bags will face in the ‘real world’ of frequent travel. Fabrics, plastics, handles, wheels, zippers and other component parts must pass the exacting testing standards before production begins.
Wheel testing machine image: Wheels are tested up to thirty miles to ensure a smooth and reliable roll.
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Top reviews from the United States
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I travel a lot; roughly 200 - 250K miles a year; as this is a "crew" bag, I expected simple durability. Had to give only two stars because the wheels (first one then the other) broke and stopped functioning after about 7 months of use. There are some things I like about the bag, including the top, centered outside pocket that gives easy reach to the "liquids" bag at security.
Still, the inside straps inside broke in a month and I don't even use them every time. Then the wheels came off. literally. First they came loose on their axel which made them rub against the casing and prevented them from rolling. The the braces gave way. If the axel/bolt comes out, the wheels fall off. I have tried to screw the allen bolts back in but this does not work. (see photo).
Bottom line is this is a poorly constructed bag in nearly all respects and lacks quality. I have used other bags similar to this (swiss army) and they lasted better and longer. I will buy a different brand to replace this and encourage any serious travelers to do the same.
This bag is great for short trips when you do not need a lot of suits. I recently took a 10 day trip, and even though the bag was VERY packed, it lasted. The bag still fit as a carry-on and rolls perfectly down the isle way of a plane. The bag has a zipper that allows it to expand another inch or so. When fully expanded, the gate attendant asked me to measure my bag as if they weren't sure it would fit in the overhead bins (even though it definitely would have). After compressing and zipping the expansion zipper, the bag fit in the gate measuring device just fine.
There is a detachable piece on the inside of the bag that's meant to help fold suits, however, I have only found this piece to take up space. Overall, this is a solid and well built bag.
I have owned at least 7 travelpro rollaboard suitcases in the last twenty years I've been a flight attendant, this has been the worst one. The only thing it has going for it is its looks Yes, it looks nice. I purchased mine in July, two months later one of the wheels started breaking off, the rubber split, when I sent a request to travelpro about replacing them with roller blade wheels, which last longer, they saud they didn't recommend doing that. No offer to replace wheels, so now I squeak thru the airport as I go by (annoying)
The zippered flap is designed very poorly, usually you lay you bag and open it, well, with this one, if you do it the usual way, everything falls into the suitcase itself because the zipper opens towards the inside of the bag, forget trying to keep your bag organized on a short layover, it won't happen. (And this is an airline crew bag?)
Lastly, the hook that helps you attach a tote bag is very flimsy, within a week the plastic cover was gone
Yes, I use my bag a lot, but I also have at least 3 other similar bags that are still usable, I bought this one thinking travelpro hadn't changed, I guess I was wrong
1) The handle started jamming only 3-4 months into travel.
2) 9 months in, the wheel of my suitcase snapped clean off of the bag. This happened overseas – I had to deal with a one wheeled bag for a two-week trip.
3) After calling TravelPro to claim warranty for my bag, they informed me that the wheel is considered “wear and tear” and is not covered under warranty. This sounds downright deceptive and makes me wonder what is even covered. In the instance that I wanted to try and fix the bag, I was told that I’d have to take the bag to an authorized repair shop or buy the parts and try to repair the bag myself. Note, this would all be at cost to me.
4) The bag is spacious but often does not fit in the overhead rack on most flights, particularly domestic. This can be managed but it’s a good thing to note.
Bottom line, I would not recommend this bag. At $150, one would expect a quality bag that could last 12+ months. Not to mention, at this price you would expect a company that actually helps a customer due to a defunct product. Clearly reputation is not a priority for them.
The bag is large - there's no way you'd ever get it on the plane as a carry-on, but the balance on the wheels and handle is good for moving through airports and train stations. It is a bit of a challenge for train travel, as it's a tight squeeze into the available space on the trains in Japan.
After the two week trip and being nearly constantly on the move I'm still happy with it. The zippers, handle, wheels, and fabric all seem durable enough to keep going for enough years to be well worth the price. For now I'll use a bag from Red Oxx for my one-week and shorter trips, but if I ever need to switch to a roller carry-on I'll probably just get the smaller Crew 10 bag and be happy.
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Reviewed in Japan on December 22, 2016