Warranty & Support

It works great even for a kid!

Comment

sluggworth

July 7, 2016

Color: GreyVerified Purchase

I've had 3 neck surgeries and this is the first travel pillow that helps me! I've spent $$$ on other gadgets. But this one works! It even worked for my 5 yr old.

363 people found this helpful

CyprosTop Contributor: Pets

Comment

Got some good sleep on a long trip!

June 12, 2016

Color: GreyVerified Purchase

I just returned from an overseas trip that involved a total of more than 26 hours of flying. I have used neck pillows for years, and have a very expensive heavy-duty one that works fine but is to big to pack in my carry-on and so is a pain in the neck (pun intended) to carry through the airport, long layovers, etc. The Trtl appeared to be easier to pack and I decided to try out this new design. I found the Trtl to be, as expected, convenient to travel with as well as quite comfortable. The important thing is to secure it tight enough so that it supports your neck upright and to place the curved end of the internal structure correctly on the curve of your shoulder. My only criticism is that the plush fabric is very warm (thus only 4 stars). This proved to be a bit of a problem on one leg of the journey when the temperature in the plane was a bit warm. I had to take it off. However, it was a benefit on another leg when the plane was kept unusually cold -- for 7 hours!! I recommend that the manufacturers experiment with a cooler fabric or the gel material they now use in pillows. Nonetheless an improvement over the standard neck pillows which are also warm.

159 people found this helpful

Different Qualities From the Same Brand

Comment

David P

March 5, 2018

Color: GreyVerified Purchase

My wife and I each ordered one of these neck braces at different times in the last three months. We got the same brand of Trtl Pillow neck brace. But the two braces are of different structure and therefore different characteristics. In the photos, see that they look nearly identical on the surface, with slightly different fabrics evident. Yet on the inside, the plastic spines are different. The spine is the most important part of the brace, as it is what holds your head up while you sleep. The brace on the right, that has the more full bodied side structure (the 3 fingers) is more stiff, and is a better support to your head. This is a very clear difference when you wear them. The version on the left is not stiff enough to support my head, and I feel discomfort is allowing my head to lean sideways. With the stiffer spine on the right, my head is much better held up, and my neck is not strained. My wife also can clearly feel the difference. Perhaps the two different spines were designed at different times. Hopefully, the stiffer one is the more recent design, so that future users will be supported well. If the weaker spine is the more recent, then someone may have decided to save a bit of money, using less plastic. This would be a mistake, as sleeping with your head leaning into a brace is a matter of health and safety. I've not attempted to sleep with this while on a plane yet. We'll do that within a month, and I'll come back and add to this review. But I will say for now, that the stiffer version is very comfortable for me, and provides more support than my usual inflatable neck pillow. This brace will take up much more room in my carry-on, than the inflatable pillow, so I do hope it also works better.

48 people found this helpful

Not exactly ideal for longer necks. Also a bit harder to pack that some of the other options.

Comment

xxcjtxx

July 28, 2016

Color: GreyVerified Purchase

I've now had several trips, including airplanes, buses, car rides, and trains, to test this product. The idea is great but the execution could be better, which is why I am writing this review. I hope that they come out with a new model after reading these. If they do, I will be their first customer.

Okay, now on to the review.

I am a 6' 2" male and have a longer than average neck, this is where this product suffers for me personally. The brace is one single size, with no adjustment options. When I place the bottom of the brace on my shoulder, the top of the brace does not make it to the top of my neck. This results in my neck still cranking uncomfortably to one side. Sure, it isn't as much as if I didn't have this product, but it still makes it almost impossible to sleep.

They need to add in additional sizes. If the brace made it from my shoulder to my jaw, this product would be perfect. I also wish that the brace was two pieces that snapped together or locked together in some fashion, because it is fairly large. This would allow it to pack much smaller. I have attached a picture below of my two travel options. As you can see, the inflatable pillow is much smaller and easier to pack. I feel like if I pack this in my bag the brace might bend or become damaged, so I've reverted to strapping it to the outside, which isn't ideal.

With the two modifications I've mentioned, I think that this has the opportunity to take over the travel pillow market. I would rate the product 3 out of 5 for my personal application and use, but I am definitely the minority as far as neck sizes go (tough life...), so I added a star because this probably works great for most people.

281 people found this helpful

So far really good product, I work in a Call Center so ...

Comment

Parvavis

February 9, 2017

Color: GreyVerified Purchase

So far really good product, I work in a Call Center so all day in front of a pc it's hard on the back, neck shoulder area. With the trtl i hope it help releave some tension on my neck.

54 people found this helpful

Does provide good support but is in the way when noise cancelling head phones are worn in the airplane.

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The product look lush and fluffy on the picture but ...

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