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Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization, Second edition Paperback – Bargain Price, January 1, 2006
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Part I Understanding Trust and Betrayal
Part II Transactional Trust (Three Types)
Part III Transformative Trust
The material consists of sharply-focused analysis, mini-case studies anchored in real-world experiences, a series of checklists, and then at the conclusion of each chapter a summary of key points followed by "Ideas in Action." Together, this combination of analysis and information helps to explain HOW to establish and then sustain trust throughout any organization. The authors also offer some practical advice on how to recover from betrayal, once experienced: Observe and acknowledge what has happened, allow your feelings to surface, get support, reframe the experience, forgive yourself and others, and finally let go and move on. Most of us have experienced betrayal in personal relationships and many of us have also experienced organizational betrayal. It can indeed be painful.
The authors assert that first you must trust yourself; if you don't, you probably cannot or will not trust another person. Next, give trust to others inorder to obtain it. Trust another's character. Years ago, Stan Smith lost a major tennis title to Arthur Ashe after a call against Smith which enraged the crowd. Later, Smith agreed that losing the point was the turning point in the match. He then added, "But if Arthur said my shot was out, that's good enough for me."
Trust another's competence.Read more ›
In every relationship of your life, trust is the operating system. When trust is fragile, the relationship just doesn’t “work.” And when a relationship is not working, nothing else seems to go right. I could list the symptoms, but you likely know exactly what I’m talking about.
Trust and Betrayal in the Workplace by Dr. Dennis Reina and Dr. Michelle Reina is a no-nonsense guide to keeping your “trust operating system” fine-tuned and working at full capacity.
In forty plus years of consulting work, I’ve noticed that many people mistakenly regard trust as a given. Worse yet, they often regard trust as something that comes with a title or position. They’re wrong on both counts. Trust must be earned. Over and over and over.
Trust and Betrayal in the Workplace shows the way. It begins with the hard reality that “trust begins with you.” Every single behavior contributes to an individual’s personal “brand”—his or her reputation for character, competence, capability, reliability and every other characteristic that has a trust component. The most trustworthy people are those who mindfully behave in authentic ways that build layer upon layer of trust.
Unfortunately, it’s not uncommon for even the most honest person to inadvertently behave in a way that damages trust, to do something that comes across—innocent or not—as a betrayal.
The Reinas’ book provides a step-by-step guide to building trust, maintaining trust, and restoring trust if it’s damaged. Their case studies and examples breathe life into their counsel.Read more ›
Most Recent Customer Reviews
A soulful yet thoroughly pragmatic approach to strengthening relationships - both at work and at home.Published 21 days ago by Amazon Customer
Trust and Betrayal stands apart from other books about trust because it does two important things: It addresses trust in the workplace in an inspirational way and in a practical... Read morePublished 4 months ago by Walt McFarland
For many reasons, I would highly recommend this book to my leadership communication students, graduate colleagues, professors, and leadership development cohort. Read morePublished 5 months ago by Amazon Customer
Denis and Michelle Reina have cut right to the heart of the matter when it comes to creating organizations that deliver breakthrough results. Read morePublished 9 months ago by Barry Flicker
The Reinas do an excellent job not only defining different types of trust and the powerful emotions involved with trust issues in the workplace, but also providing the practical... Read morePublished 9 months ago by Ron Rabin
Nothing can kill performance or drive great people away from an organization faster than a lack of trust. Read morePublished 9 months ago by Linda Swindling (www.lindaswindling.com)
I had read the first edition of this book when I was a corporate executive and thought it was excellent. Read morePublished 10 months ago by Richard J
It's always a challenge to try and get along with everyone at work and I love how this book approaches it. It's about building trust, not getting people to like you or something. Read morePublished 12 months ago by Sophie-Charlotte Moatti
The writers have developed a strong trust model also with a proven Academic background.Still the model and all the suggestions listed in each chapter are very much sound. Read morePublished 13 months ago by MUGE CANTEKIN