|Item Weight||70 pounds|
|Product Dimensions||60 x 80 x 10 inches|
|Item model number||TN23Q|
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Tuft & Needle Mattress, Queen Mattress with T&N Adaptive Foam, Sleeps Cooler & More Supportive Than Memory Foam Mattress, Certi-PUR & Oeko-Tex 100 Certified, 10-Year True Warranty, Made in USA, Rated CR’s Best Buy Mattress
- ✅ ADAPTIVE FOAM: Constructed with freshly poured T&N Adaptive foam, this queen size mattress provides a bouncy yet supportive feel perfect for all sleeping positions. Our foam allows us to compress our mattress to fit into a small box and shipped quickly. 10 inch thickness
- ✅ HIGH QUALITY: Our high-grade foam is more advanced than outdated materials such as latex and memory foam which cause you to “sink in and feel stuck” and “sleep hot." The T&N Adaptive foam sleeps cool, is just the right mix of “not too soft, and not too hard”, and offers great pressure relief and “localized bounce” so you won’t disturb your sleeping partner.
- ✅ NO RISK: Mattress has a full refund guarantee with a 100 Night Sleep Trial plus an honest, 10-year warranty you can actually use (no gimmicks); Over 95% of our customers keep their mattress and refer it to others
- ✅ NOTE: Please allow up to 72 hours for the mattress to fully expand and for any potential odor to dissipate.
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Tuft and Needle is a new mattress company that designs a universally comfortable foam mattress that is No.1 top-rated on Amazon. Exclusively available online and made in the USA, the mattress ships right to your door. No gimmicks, no sales tactics, 100 night trial and easy returns.
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But for anyone else doing mattress research, here's what I've learned from my year of testing. First, I received excellent service from both internet and traditional mattress companies. I tried three mattresses from Saatva Mattress, three Beautyrest mattresses from Mattress Firm, and a brand-new variation of the Purple mattress that's exclusive to Mattress Firm. I started the year on my old Sleep Number. So I have run the gamut of air, foam, innerspring, hybrid foam/innerspring and the new hybrid from Purple, which I guess would be called a Purple/innerspring variation, but "bouncy house" would be equally as descriptive. My asthma is triggered by chemicals in foam, so I made sure all the mattresses I bought were Certi-Pur. (This, sadly, is the only complaint I have about my Tuft & Needle -- though it claims to have more rigorous standards about foam and off-gassing, it's been the smelliest. It's faint but it's there even weeks later. But it has not made me wheeze, so I'm trusting I'm not being harmed.)
The first thing I learned is that mattress companies really DO honor their customer service policies. In fact, Mattress Firm was actually the best about it. In all cases, I received excellent service when I wanted to exchange. Second, I had been sleeping on air for nearly a decade and that made it hard to figure out what would work for me. I loved the lack of pressure points on a Sleep Number, but not the lack of support. My first mattress was an all foam from Saatva (the Loom & Leaf) and it was hard as a rock (to me). They explained that foam would soften and that I should crawl around on it to soften it up. It did soften up after a week, but not enough for my taste. It also smelled vaguely like stale coffee, which never dissipated. So thus, the exchanges began. I was very pleased with Saatva's design, the fact they delivered a full mattress and not one in a box, and their use of organic cotton. But their mattresses missed the middle firmness range -- most were very firm and one was very plush (the industry term for soft). If they could have nailed that medium range, I would have been happy to stay with them.
As mentioned above, I circled through several mattress designs before coming back to all foam again with the Tuft & Needle. But it was significantly less firm out of the box than the Loom & Leaf. Its adaptive foam is much more of a medium firmness from the start. But it got even more comfortable when Tuft & Needle sent a two-inch topper. For free. (Pro tip: The Internet mattress companies I dealt with were happy to send a topper for free if you requested it. I now have two.) I don't know how long a mattress like this will hold up, but at a $575 price point from Amazon, it's half the cost of a Saatva mattress and a quarter of the price of most of the Beautyrest mattresses. So I'm willing to gamble.
I know that comfort is largely subjective, but my Fitbit Alta has the hard data to back up my love of the Tuft & Needle. I cut my tossing and turning time in half with their mattress and topper. Bottom line: All the mattress companies I dealt with provided a great service and backed up their exchange promises, even going above and beyond. Tuft & Needle was the best value for the money and the most comfortable to sleep on. It was also the most work to haul a heavy box up to my bedroom and set up the mattress, which is the reason I avoided it in the beginning. But in the end, that effort was worth it.
Tuft & Needle, if you are reading this review, please consider manufacturing a mattress with four inches of your adaptive foam on top of your support layer, instead of just two inches. I'm very glad to have your free topper, but it makes the bed look lumpy and it doesn't stay in place. From all the reviews I've read, the topper was key to customer satisfaction for many people. You should seriously consider this option. I would have chosen that and paid a bit more for it, too, had it been available.
It hurts me to write this review for such a beloved product. Literally... I first became aware of this company when a blogger friend of mine wrote a sponsored post. I don't usually pay too much attention to the kind of endorsements you see on sponsored blogs ("they gave this to us for free, naturally we LOVE it"), but I know these people & trust their integrity. So when, several months after the initial post, they wrote a follow up reiterating their praises, I was intrigued. I'd been looking for a new mattress for awhile and this company's origin story was so relatable. I loved their mission, their philosophy, their business model. When I ordered my mattress directly from their site in January, I loved their efficient, friendly, but unobtrusive service. Unfortunately I cannot say the same for the product.
I want to be clear that I'm not disputing the raves others have had. My blogger friends are 20-something skinny-hipsters while I'm a more ample Gen-X type. But three months in, it's become impossible to sleep on. The center of the mattress, while no visible indentation is present, has softened so much that it compresses significantly and quickly under my hips as soon as I lie down. By contrast, the pressure on my shoulders is beyond firm - which, as I'm a side sleeper, can be pretty uncomfortable. It's not possible to lie on this mattress for more than 2 minutes and maintain a neutral body posture. It's a pain in the neck. Literally! Again!
As I said, the mattress snows no visible indentation, so I don't think my problems fall under warranty or defective product. But I wanted to put this out there & let you know that if you're a chubby side-sleeper, this probably isn't the mattress for you. Pity.
Update: Upgrading from two stars to four. You've got to give a company props for working so hard to make their customers happy. I heard from customer service shortly after posting this review and was assured that the uneven firmness I've experienced is "definitely not normal" and offered a replacement at no charge. My new mattress arrives tomorrow and I'm comfortable saying that, even if this doesn't turn out to be the perfect mattress for me, Tuft & Needle as a company gets my recommendation. They're willing to stand behind their product and that's impressive these days.
Second Update: Have now been using the replacement mattress for a couple of months and am happy to report that it remains very comfortable. It seemed slightly less dense than the first mattress from the beginning, but has provided a very pleasant balance of soft & supportive. I'm officially a fan and also very grateful to the fine folks at Tuft & Needle for taking the initiative to fix this...they have my utmost respect. It took awhile -- but they've earned all 5 stars.
Final Update: Hi people! I didn't realize there had been so much interest in this review - sorry if I left your questions hanging. I've been sleeping on the replacement mattress for over a year now, and am happy to report that it remains one of the most comfortable mattresses I've ever owned. I'm even happier about getting a consistent, comfortable night's sleep. In my opinion T&N service AND product have earned every one of the five stars in this rating.