Top critical review
44 people found this helpful
Saw their review count and thought "this must be great"... then I slept on it
on November 22, 2017
I have two other "bed-in-a-box" mattresses and this would be my third. I'm strange in the way that I am not typically brand agnostic. I like to try new things and try other brands. So in this case, the bed I currently sleep on (a Casper which I purchased about a year ago) is awesome and honestly I couldn't be more happy with it! The second mattress we have is a cheaper one I purchased on Amazon from Zinus (I honestly haven't slept on this one but my guests seem to like it). However when we recently moved and needed a third mattress I figured I would try something new just for fun. After a bit of poking around, I landed on Tuft and Needle, with the tremendous review count I thought I'd give it a shot... bad idea!
This mattress is so uncomfortable and so hot! First, I understand the recommendation to "give it time" so I did. I slept on this thing for almost three weeks and I just couldn't handle it any longer! It was rock hard at first and then as it "broke in" it became softer but also even more "dead" feeling. The mattress has no bounce or support as they claim.
After my poor experience I did some more research on their reviews to figure out why so many people apparently love this bed. I was amazed to see that there are articles supporting the claim that Tuft and Needle Amazon reviews are primarily false or skewed in some way. It really became clear to me when I searched their product on fakespot and they rated the Tuft and Needle product as an F!! I can't believe Amazon has let this go on and it certainly makes me questions all of Amazon's products.
Anyway, buyer beware and shop with care!