Top positive review
13 people found this helpful
on December 26, 2012
I bought 2 of these for my girls and they are soooo cute. Very well made and a sweet pattern too. I must also add that the fit was right on. I went by the size chart that Tuga provides and they fit great. I only used the waist measurement. Very pleased all around!
7 months later and wore about 6 times and the purple suit is falling apart. I noticed right away that the metal pieces on the skirt were different on the pink one I ordered. They seemed nicer but it didn't seem like a huge deal. Now that the one is falling apart (seams coming out and all 3 pieces unraveling) I noticed that the pink one is sewn with a much tighter stitch everywhere (sleeve ruffle, shirt hem, bikini legs). It kind of seems like the purple one is an old design they are trying to get rid of. My girls - both 9 have worn these for EXACTLY the same play for EXACTLY the same time and the one is far superior than the other. BTW the pink one is a 8/10 and the purple one is a 6/7. I'm unsure how a new buyer would specify or know which one they would get. I'm pretty upset at $50 each and such a short lifespan for the one - also, I think it's hard to sew on bathing suit material.
All in all I'm changing my review. The pink one is a 5 star but, the purple one is a 1 star. So, three it is.
Wow, is all I can say about this company's customer service. After I updated this review I decided to let the company know about my situation. They promptly emailed me back with a sincere apology and offered to replace the item or refund my money - after 7 months!! I think that is very rare in this day and age. They are sending out a new suit with 2 day shipping, top notch.
Okay, I'm changing my rating one final time (at least it should be). Back to 5 for excellent customer service and deciding perhaps I just got a faulty one.