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One person found this helpful
Use the downloaded Turbo-tax, not online
on March 28, 2013
I did not realize my information needed to be inputted into the downloaded turbo-tax program. For some reason (probably because last year I used the online version) I went online to enter all my info. I then was faced with a page asking for money or a code. Oops.
Back to the downloaded program. I had to re-enter everything. Ugh.
I did use ItsDeductible online and that info transferred so that was helpful.
Just a word of warning, the online program does not talk to your downloaded program and you cannot get the info unless you type it all in.