Top positive review
10 people found this helpful
No free e-file for state return, but got taxes done in one afternoon
on February 18, 2013
In general, this version of TurboTax worked just as the others have done. I had trouble downloading my old tax files from last year. Internet Explorer kept saying it couldn't open the site (I had done last year's return using the online version, and a copy of the file in the correct format, .tax, was not saved on my computer). After about 15 minutes of fiddling around and trying various help options through TurboTax I finally got it to download so that this year's desktop version could import the old information - which is one of the GREAT features about using TurboTax for multiple years. Just FYI, the TurboTax software also said it could import info from the H&R Block software from the previous year.
Now the other annoyance: Although free preparation of one state return was included with the software purchase, e-filing costs an additional $19.99. I was confused by that, thinking that of course, e-filing would be included in the price of the software, so spent some time waiting in a queue for a chat help person - who confirmed that, yes, it would cost $19.99 to e-file my state return (federal e-filing was free). I decided to just print the paper copy and mail it. I checked to be sure the state return had all the needed documents to file, and it did - so yay, TurboTax!
Other than the initial difficulty I had getting last year's info imported into this year's return, plus my annoyance at finding out that e-filing would cost extra, this software is a real time-saver. I really like that it transfers last year's data into the new file and gives you a two-year comparison along the way so you can error-check yourself, and also see how your situation has changed for the better or for the worse. Since I have moved into a state that does not collect personal income tax, I will not need the state version next year. I plan to continue to use this software unless it becomes cost-prohibitive. It is very easy to use in general; since the new laws and forms are updated each year, I feel confident that my taxes have been prepared correctly. I liked the amazon.com price (about $10 less than the "discount" offered by TurboTax itself for early purchase), so hope to get TurboTax software from amazon next year.