Top positive review
147 people found this helpful
A bit of a rip-off, yet an awesome tool
on December 23, 2011
I have never had any issues with TurboTax. I've used the product for at least a dozen years, even to do the taxes for a home based business. There is no issue with using the tool or the effectiveness. (Still puzzles me how Tim Geithner couldn't figure it out.) I have a few serious issues that do not affect the use of the product, just personal gripes. The first, is selecting the "right" version for you to use. Effectively, the most basic one will work for everything you need. The pricier versions provide you more "hand holding" through the process rather than just quoting the IRS language. It is a bit annoying as you enter different areas in the software, how they try to get you to "upgrade" online, with veiled threats of what might happen if you don't take advantage of their support and the IRS finds an error. Another, is the need to buy a "full version" every year. Seems to me, once you buy TurboTax, you could pay a lower fee each year to upgrade to the next year's version. Finally, there are situations such as mine where I live in a state with no income tax, yet to get the version I need, there are only versions with the State Income Tax software included. If I bought a lesser capable version, it can be bought for several dollars less without a State form as an option. These are just annoying things I am reminded of every year when I buy what I need to do my taxes.