Customer reviews
I purchased Turbo Tax for Business and I had the worst experience working with it.1. It is not capable of transferring data correctly from a worksheet to the tax form; 2. I have successfully checked the file for errors and tried to file. When I tried to print the official forms it warned me that there is an error in the tax file, without pointing to the error (see the screen stating that the return was DOUBLE-checked prior to trying to print the official filing forms. I finally found the error (due to wrong data transfer by Turbo Tax) and I had to edit manually the tax forms directly to get rid of the error (any attempt to use "step-by-step" did not work). It was a time-consuming, trial-and-error job to get it fixed); 3. Customer service is pathetic: (a) they are either dyslexic or do not pay attention to what they are repeatedly told by the customer, (b) I filed 2 troubleshooting cases with them and they never got back to me with a solution, so they conveniently closed the case and then emailed me to provide them with an "honest" review ; (c) when I provided them with evidence that the software is not working one customer service claimed that she could not provide tax advice (instead of trying to focus on finding a solution to a crappy software); (4) One customer service stated that if I edit the tax forms directly, (without overriding) Turbo Tax does not allow me to e-file and does not guarantee accuracy (what accuracy, if the software is not capable of transferring the data from worksheet to the tax form?). Never Turbo Tax again!!
Images in this review
![TurboTax Deluxe 2021 Tax Software, Federal and State Tax Return with Federal E-file [Amazon Exclusive] [PC Download]](https://images-na.ssl-images-amazon.com/images/I/61bCNkxzYaL._AC_UL140_SR140,140_.jpg)
![[Old Version] TurboTax Deluxe 2020 Desktop Tax Software, Federal and State Returns + Federal E-file [Amazon Exclusive] [PC Do](https://images-na.ssl-images-amazon.com/images/I/81fJXd2QcgL._AC_UL140_SR140,140_.jpg)
![H&R Block Tax Software Deluxe + State 2021 with 3% Refund Bonus Offer (Amazon Exclusive) | [PC Download]](https://images-na.ssl-images-amazon.com/images/I/51EN+1-mtoL._AC_UL140_SR140,140_.jpg)
![[Old Version] TurboTax Basic 2020 Desktop Tax Software, Federal Returns Only + Federal E-file [PC Download]](https://images-na.ssl-images-amazon.com/images/I/71hUVVSCPaL._AC_UL140_SR140,140_.jpg)
![[OLD VERSION] H&R Block Tax Software Deluxe + State 2019 [Amazon Exclusive] [PC Download]](https://images-na.ssl-images-amazon.com/images/I/71ddlh9VacL._AC_UL140_SR140,140_.jpg)
![H&R Block Tax Software Deluxe + State 2020 with 3.5% Refund Bonus Offer (Amazon Exclusive) [PC Download] [Old Version]](https://images-na.ssl-images-amazon.com/images/I/61vwpuAPuWL._AC_UL140_SR140,140_.jpg)




