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Turn the Ship Around!: A True Story of Turning Followers into Leaders Hardcover – May 16, 2013

by L. David Marquet (Author), Stephen R. Covey (Foreword)
4.7 4.7 out of 5 stars 9,258 ratings
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“One of the 12 best business books of all time…. Timeless principles of empowering leadership.” – USA Today

"The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNE

Since Turn the Ship Around! was published in 2013, hundreds of thousands of readers have been inspired by former Navy captain David Marquet’s true story. Many have applied his insights to their own organizations, creating workplaces where everyone takes responsibility for his or her actions, where followers grow to become leaders, and where happier teams drive dramatically better results.

Marquet was a Naval Academy graduate and an experienced officer when selected for submarine command. Trained to give orders in the traditional model of “know all–tell all” leadership, he faced a new wrinkle when he was shifted to the Santa Fe, a nuclear-powered submarine. Facing the high-stress environment of a sub where there’s little margin for error, he was determined to reverse the trends he found on the Santa Fe: poor morale, poor performance, and the worst retention rate in the fleet.

Almost immediately, Marquet ran into trouble when he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why, the answer was: “Because you told me to.” Marquet realized that while he had been trained for a different submarine, his crew had been trained to do what they were told—a deadly combination.

That’s when Marquet flipped the leadership model on its head and pushed for leadership at every level. Turn the Ship Around! reveals how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy’s traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control to his subordinates, and creating leaders.

Before long, each member of Marquet’s crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became completely engaged, contributing their full intellectual capacity every day. The Santa Fe set records for performance, morale, and retention. And over the next decade, a highly disproportionate number of the officers of the Santa Fe were selected to become submarine commanders.

Whether you need a major change of course or just a tweak of the rudder, you can apply Marquet’s methods to turn your own ship around.
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  1. Print length
    272 pages
  2. Language
    English
  3. Publisher
    Portfolio
  4. Publication date
    May 16, 2013
  5. Dimensions
    5.7 x 1.09 x 8.52 inches
  6. ISBN-10
    1591846404
  7. ISBN-13
    978-1591846406
  8. See all details
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Customer reviews

4.7 out of 5 stars
9,258 global ratings

Customers say

Customers find the book outstanding, easy to read, and well-written. They say it drives home important points and ideas to help you become a better leader. Readers also appreciate the clear summaries of actionable items at the end of each chapter. Additionally, they mention the concepts are easy to understand and the tactics are easily implementable.

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393 customers mention "Readability"377 positive16 negative

Customers find the book outstanding, easy to read, and useful. They say it's well-written, concise, and interesting. Readers also mention the book is powerful, with lessons they are eager to apply in their work. They describe it as a part memoir, part management handbook, and engaging.

"...I am so happy with this purchase. It is well written and super interesting." Read more

"...He provides real-world examples that play out in a concise and interesting narrative that makes you think about how to become a better leader in..." Read more

"...written brilliantly not just as a how to manual but also as an easy flowing read that stays with the reader long after...." Read more

"...Outstanding read for anyone in a leadership position." Read more

345 customers mention "Leadership book"345 positive0 negative

Customers find the book easy to read and drives home some important points and ideas. They appreciate the valuable advice, thought-provoking content, and interesting perspectives. Readers also say it gives a sense of motivation and inspiration to better understand the organizational behemoth.

"...I am so happy with this purchase. It is well written and super interesting." Read more

"...book are probably not submarine skippers, there are some very helpful rhetorical questions at the end of each chapter on how to apply Mr. Marquet's..." Read more

"...and I attest to the effectiveness which has brought creativity, engagement, and individual responsibility...." Read more

"...It gives a sense of motivation and inspiration to better understand the organizational behemoth we operate within...." Read more

55 customers mention "Ideas"55 positive0 negative

Customers find the ideas in the book great and interesting. They say it provides clear summaries of actionable items at the end of each chapter. Readers also appreciate the clear concepts and the great usage of real context. Additionally, they mention the book is an easy read and well-organized for notes on key ideas.

"...on my team members and I attest to the effectiveness which has brought creativity, engagement, and individual responsibility...." Read more

"...It provides several very good examples of how to accomplish driving your reports to become leaders without the constraints of a top down leadership..." Read more

"...This book will give you an idea of how you can achieve this. Good by itself...." Read more

"There are a ton of good ideas in this book...." Read more

44 customers mention "Ease of implementation"41 positive3 negative

Customers find the book easy to implement. They say it has practical steps to follow, and the concepts are easy to understand. Readers also appreciate the techniques used and explained. They mention the tactics are easily implementable and based on sound theoretical principles.

"...This is certainly an interesting and page-turning book. And I am (still) strongly tempted to implement some ideas from it in my own organization...." Read more

"...It is well written and the concepts are easy to understand. Most leadership books focus on fundamental principles...." Read more

"...to follow his leadership theory with relevant anecdotes, an incredibly simple model (Control, Competence, Clarity) and a dose of humility...." Read more

"...methods that were prevalent when he took command are incredibly simple AND powerful...." Read more

28 customers mention "Effectiveness"24 positive4 negative

Customers find the results amazing and the principles demonstrated in the book actually work. They say it's simple to understand, efficient, and effective. Readers also appreciate the solid evidence of the positive effects of the changes.

"...When it works, they boost performance with creativity, drive and innovation. But of course, they sometimes don’t...." Read more

"...author gives a simple outline of management that isn't theoretical - it works...." Read more

"...For those who like measurement, he provides solid evidence of the positive effects of his changes and how those improvements have lasted long after..." Read more

"...Improved outcomes, increased numbers of leadership advancements among the ranks and excellent performance which continues beyond Captain Marquet's..." Read more

Must read for any manager
5 out of 5 stars
Must read for any manager
Great advice for empowering your teams so that you no longer need to make EVERY decision, just the life-and-death ones.
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Amazon Customer
5.0 out of 5 stars Love this book!
Reviewed in the United States on July 26, 2024
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This was the chosen book for my book club at work. I am so happy with this purchase. It is well written and super interesting.
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Paul A. Salvette
5.0 out of 5 stars A Great No-Frills Book on Leadership
Reviewed in the United States on November 4, 2012
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Many books on leadership are, in a word, dull. They are either personality-driven mumbo jumbo with a lot of buzz words or boring Mckinsey-type reports with a mounds of useless statistics that don't apply to your situation. I finished Mr. Marquet's book in just under a week and it was a page-turner along with providing some very useful and insightful information. He provides real-world examples that play out in a concise and interesting narrative that makes you think about how to become a better leader in your business, professional field, or career. Since most people reading the book are probably not submarine skippers, there are some very helpful rhetorical questions at the end of each chapter on how to apply Mr. Marquet's best practices to your own situation. The low price for the Kindle edition was nice as well.

Mr. Marquet describes the leadership style he utilized to turn the USS Santa Fe from the joke on the water front to a great boat. In full disclosure, I was a submarine junior officer in Pearl Harbor when Mr. Marquet was the Commodore. Submarine culture is not conducive to innovation or being a risk taker. This is due to the obscene amount of oversight and micromanagement from external organizations as well as senior officers and chiefs being severely punished for the slightest mistake. It doesn't help that the operational requirements are so hectic that you usually just think about getting through the day rather than having some long-term strategy. Mr. Marquet took a huge risk in implementing his leadership style, and the proof is in the improvement of the boat's tactical capabilities, operational readiness, and most importantly morale of the crew (not an easy task as submarines are not the greatest working environments). The advice of stepping back and completely reorienting your organization's culture is important for senior-level leadership. Furthermore, it is comforting that Mr. Marquet advocates a culture of respect toward subordinates and listening to constructive criticism at a time when so many managers are interested in adopting the belittling and humiliating leadership traits of the late Steve Jobs.

I recommend Mr. Marquet's book to any executive-level or mid-level manager who would like to think seriously about the steps they need to employ to improve their organization by working cooperatively with their people and empowering them. 5 Stars!
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Pejman Dadras
4.0 out of 5 stars A brilliant read AND a how to manual
Reviewed in the United States on September 3, 2024
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The leader-leader method of leadership is by no means a new idea, in fact it has been used in ancient world to great effect to concur empires, by some. But this modern version written brilliantly not just as a how to manual but also as an easy flowing read that stays with the reader long after.

I highly recommend this book not only to those who are new to leadership, but especially to those who aren't new to it and think they're good at it. Because if you use the traditional leadership methods, it's nothing good compared to this.

I just wish the author had not intentionally mis-stated the name of the Persian Gulf as the arabian gulf. This is a political hackery to not use the correct name not only in use since thousands of years ago but also the geographic society and united nations have always recognized the correct name of that body of water as Persian Gulf. It sadly and greatly lowers the author's own intellectual level. Otherwise he has achieved a masterpiece of work on the subject of leadership which should be required reading for all leadership positions.
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Jason
5.0 out of 5 stars Excellent book on leadership and cultivating leaders
Reviewed in the United States on July 6, 2024
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Ultimately good leadership is what will move organizations in the right direction. This book addresses the pitfalls f what is perceived to be good leadership. It demonstrates how cultivating leaders is the model of good leadership and discusses how to get there.
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Craig
5.0 out of 5 stars A must read if you lead.
Reviewed in the United States on July 10, 2024
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I listened to this book on Audible first - liked it so well and had so many notes to make - I had to get a physical copy.

Outstanding read for anyone in a leadership position.
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Albert Soto
5.0 out of 5 stars Upside down leadership: A Review of “Turn the Ship Around” by L. David Marquet
Reviewed in the United States on February 11, 2014
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One of the words that are used in leadership in civic leadership, corporate leadership, non-profit leadership, and the military is the use of the term ‘empowerment.’ The use of this word is inspiring and it has great meaning to people but the truth is very few leaders and organizations really do not know how to correctly share power with others. To empower people requires the discipline for the leader not to over-perform as to take matters into one’s own hands and to complete tasks themselves or the leader to simply give directional commands to people in order to complete a specific task. Most often, what occurs in organizations is that we empower ‘followers’ which creates a dependency on people for not having to think for themselves as well as not having to take on any real ownership of what the mission and goals of a particular organization is leaving the desire for excellence to be regulated to a few leaders who are brokering all the power. What this creates are organizational cultures that cannot realize the best of the intelligence, talent, and skills from their greatest resource which is their people. In this top-down culture leadership is not understood to be an emotional phenomenon not simply a cognitive process by which transformation of the individual begins in the interior life of an individual person as one is given the opportunity to take risks and explore the credibility of one’s on authority as part of a team.

Therefore, the author takes the reader on his journey of becoming the captain of the nuclear powered attack submarine U.S.S. Santa Fe. The author begins to discuss his own emerging philosophy borne out of his reflection that he no longer desires to lead from the top down but instead desires to lead leader to leader. It is in the context of becoming a leader of a low performing ship with men who were used to a top-down culture that dehumanized their ability to contribute to the betterment of the operation of the vessel by thinking and taking responsibility for more than just their own assigned task but to see how they contributed to the overall mission of the ship. The understanding concerning this new paradigm of leadership is more of an enabling art as it related to releasing human talent and potential. In the words of the author, David Marquet,”You may be able to “buy” a person’s back with a paycheck, position, power, or fear, but a human being’s genius, passion, loyalty, and tenacious creativity are volunteered only. The world’s greatest problems will be solved by passionate, unleashed “volunteers.”[1] This writer appreciates what Dana Theus in her review of this book presents a functional definition of empowerment by writing,” By definition, we’re sending our troops inside their soul, where we have no control. The essence of empowerment is that you hand over control and see what they can do with it. When it works, they boost performance with creativity, drive and innovation. But of course, they sometimes don’t.

Leading this way is impossible for control freaks and nerve-wracking for everyone else, because we may end up presiding over a performance nosedive, lost profit or angry customers. True empowerment that which leads to inpowered success, is not bunk, but it is a risk.”[2]

None of us are as smart as all of us!

David Marquet’s definition of leadership is interwoven throughout the book: “Leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves.” [3] It is with this definition that you the reader can begin to see the writings of Robert Greenleaf’s Servant Leadership Theory on steroids. Ultimately a leader is more concerned for the success of those that leader serves than even their own success. In order to embrace this perspective as more than a trendy approach for a leader to disguise their mechanisms for control the author presents how a leader must begin to deconstruct a culture of control and then build mechanisms on two pillars which are competence and clarity. A leader who is going to begin a leader to leader culture must begin with the conviction that genius resides in the people that they serve with and decision-making at its best requires that genius to be heard.

Me Pastor- You Sheep

I highly recommend ecclesiastical leaders to read this book because most of the mistakes of leadership in the church come from archaic notions of leadership that are simply untrue. We are living in the middle of one of the most profound shifts in human history, where the primary work of mankind is moving from the Industrial Age of “control” to the Knowledge Worker Age of “release.” What a think this book can do for Pastors in the local church is a functional matrix by which the theological conviction of the “Priesthood of all Believers” can possibly find expression. Protestants for years have been critical of other Christian traditions identifying them as being theologically institutional giving birth to hierarchical systems which create top-down priestly elite. Thus, people must be dependent on these leaders for their ability to contribute and grow. What I have experienced is that Protestants have created their own hierarchies with very controlling environments just different language. If ecclesiastical leadership are convinced that each person is “God’s workmanship” (Ephesians 2:10) than I agree with the author, David Marquet, that our goal should not simply be “empowerment” but instead “emancipation.” With emancipation we are recognizing the inherent genius, energy, and creativity in all people, and allowing those talents to emerge. It is with this understanding of emancipation that one comes to the sobering awareness, “That a leader realizes that they do not create the talents in people nor do they empower them to use their talents. But a leader understands that they do have the power to prevent the talents of the people they lead to come out.” The awareness that I as a leader can limit the giftedness and talents of others being expressed is enough for me to recommend that you read this book.

[1] L. David Marquet, Turn the Ship Around, p xxi.

[2] Dana Theus on October 22nd, 2012, [...]

[3] L. David Marquet, Turn the Ship Around, p xxii.
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Fabio Paiva
5.0 out of 5 stars This book is necessary
Reviewed in Brazil on September 14, 2024
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This book is necessary
For those who consider themselves very experienced, this book provides important to hints and structure to improve your idea or vision
You help me a lot, and I thank David Marqet for sharing all his experience and knowledge.
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MARION CHASE
5.0 out of 5 stars Great book for business
Reviewed in Canada on September 7, 2024
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Well written and the lessons never fail!
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Luis Teran
5.0 out of 5 stars interesante
Reviewed in Mexico on May 30, 2024
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Si esta bueno
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Keith F
5.0 out of 5 stars A good read for health and safety consultants!
Reviewed in the United Kingdom on September 27, 2024
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Facebook contains some very useful ideas in changing the safety culture of an organization. I was recommended it on a course I attended
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J.J.F.E. Bosch
4.0 out of 5 stars Pragmatische benadering op leiderschap
Reviewed in the Netherlands on July 14, 2024
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Aan de hand van leuke anekdotes neemt de auteur je mee in de transitie van een gedemotiveerde groep naar een goed functionerend team. Hoe laat je je team zelfstandig werken zonder 'de controle' te verliezen? Elke hoofdstuk wordt afgesloten met praktische tips of beschouwingen die je zelf kan doen. De situaties zijn herkenbaar voor elke corporate/enterprise (werk)omgeving. Dus ondanks de self-help component, is het ook gewoon een leuk boek om te lezen.
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