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Turn the Ship Around!: A True Story of Turning Followers into Leaders Hardcover – May 16, 2013
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"The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNE
Since Turn the Ship Around! was published in 2013, hundreds of thousands of readers have been inspired by former Navy captain David Marquet’s true story. Many have applied his insights to their own organizations, creating workplaces where everyone takes responsibility for his or her actions, where followers grow to become leaders, and where happier teams drive dramatically better results.
Marquet was a Naval Academy graduate and an experienced officer when selected for submarine command. Trained to give orders in the traditional model of “know all–tell all” leadership, he faced a new wrinkle when he was shifted to the Santa Fe, a nuclear-powered submarine. Facing the high-stress environment of a sub where there’s little margin for error, he was determined to reverse the trends he found on the Santa Fe: poor morale, poor performance, and the worst retention rate in the fleet.
Almost immediately, Marquet ran into trouble when he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why, the answer was: “Because you told me to.” Marquet realized that while he had been trained for a different submarine, his crew had been trained to do what they were told—a deadly combination.
That’s when Marquet flipped the leadership model on its head and pushed for leadership at every level. Turn the Ship Around! reveals how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy’s traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control to his subordinates, and creating leaders.
Before long, each member of Marquet’s crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became completely engaged, contributing their full intellectual capacity every day. The Santa Fe set records for performance, morale, and retention. And over the next decade, a highly disproportionate number of the officers of the Santa Fe were selected to become submarine commanders.
Whether you need a major change of course or just a tweak of the rudder, you can apply Marquet’s methods to turn your own ship around.
- Print length272 pages
- LanguageEnglish
- PublisherPortfolio
- Publication dateMay 16, 2013
- Dimensions5.75 x 1.05 x 8.49 inches
- ISBN-101591846404
- ISBN-13978-1591846406
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Editorial Reviews
Review
I don't know of a finer model of this kind of empowering leadership than Captain Marquet. And in the pages that follow you will find a model for your pathway. -- Stephen R. Covey, author of The 7 Habits of Highly Effective People
To say I'm a fan of David Marquet would be an understatement... I'm a fully fledged groupie. He is the kind of leader who comes around only once a generation. He is the kind of leader who doesn't just know how to lead, he knows how to build leaders. His ideas and lessons are invaluable to anyone who wants to build an organization that will outlive them. -- Simon Sinek, optimist and author of Start with Why
How do we release the intellect and initiative of each member of the organization toward a common purpose? Here's the answer: With fascinating storytelling and a deep understanding of what motivates and inspires. David Marquet provides leaders in the military, business, and education a powerful vehicle that will delight, provoke, and encourage them to act. -- Michael P. Peters, president of the St. John's College, Santa Fe
I owe a lot to Captain David Marquet ... not only for turning the Santa Fe around during some REALLY bad times but I learned many lessons on leadership from him that have been invaluable in my post-Navy life. I preach the three legs (control, competence, clarity) of Leader-Leader everyday to empower my people and move the decisions to where the information lives... I used these principles to turn around the GE Dallas Generator Repair Department, which was in crisis when I arrived in 2010 and now is the best Generator Repair Department in the GE Network... Now I am tasked with turning around the Dallas Steam Turbine Repair Department... -- Adam McAnally, Steam Turbine Cell Leader at the GE Dallas Service Center and former crewmember, USS Santa Fe
This terrific read actually provides new and valuable insights into how to lead. And nothing important gets done without leadership. Captain Marquet takes you through his life of learning how to lead, and presents you with a winning formula: not leader-follower, but leader-leader. It's about leading by getting others to take responsibility--and like it. It works for business, politics, and life. -- Leslie H. Gelb, president emeritus of the Council on Foreign Relations, a member of several business boards, and a former columnist for The New York Times
It's the Hunt for Red October meets Harvard Business School. Turn the Ship Around! is the consummate book on leadership for the Information Age--where unleashing knowledge workers' intellectual capital is pivotal in optimizing organizational performance: from maximizing market share and minimizing customer churn to improving margins. Capt. Marquet's thesis is a complete paradigm shift in leadership philosophy. This new approach to leadership is applicable in all industries and across all corporate functions. If you're an Organizational Behavior or Leadership expert or enthusiast this book can have a substantial impact on you and your organization s ability to meet its goals. -- Joe DeBono, Founder and President of MBA Corps and Merrill Lynch Wealth Manager
David Marquet's message in Turn the Ship Around! inspires the empowerment of engaged people and leadership at all levels. He encourages leaders to release energy, intellect, and passion in everyone around them. Turn the Ship Around! challenges the paradigm of the hierarchical organization by revealing the process to tear down pyramids, create a flat organization, and to develop leaders, not followers. -- Dale R. Wilson, Sr., business management professional, and editor/blogger at Command Performance Leadership (commandperformanceleadership.wordpress.com)
This is the story of Captain David Marquet's unprecedented experiment in the most rigid of environments on the Santa Fe, a U.S. Navy nuclear-powered submarine. He had the courage to operate counter-culture, reengineering the very definition of leadership accepted by the U.S. Navy for as long as it has existed. He took huge risk to do this. The outcome was revolutionary - within a few short months, the crew of the Santa Fe went from worst to first. In today's information age, Human Capital is our most precious resource. It is the 21stCentury weapon of choice. Captain David Marquet's experiment in leadership has far greater application to the entire business world. This is thought leadership. -- Charlie Kim, Founder & CEO of Next Jump, Inc.
Leaders and managers face an increasingly complex world, where precise execution, teamwork and enabling of talent are competitive advantages. David Marquet provides a blue print, along with real-life examples and implementation mechanisms. Anyone who is charged with leading and making a difference needs to read this. -- John Cooper, President and CEO, Invesco Distributors
David Marquet's book discusses 'successful motivation' that provided his people the energy to overcome difficult obstacles. The values that he imbued in his folks provided a 'burst of energy' that positively energized them by satisfying their needs for achievement, providing appropriate recognition, providing a sense of belonging, developing self-esteem, permitting a feeling of control, and permitting an ability to live up to appropriate standards. This type of leadership energizes the work force and allows senior management to 'paint the future and light a path that takes the entire team to it.' This is a must read for all who desire good moral influence on the work force! -- Vice Admiral Al Konetzni, (USN, ret.) Former Pacific Fleet submarine commander.
The legacy of a Commanding Officer, or the leader of any organization, is how well the organization performs after he/she departs and the subsequent motivation, success and institutional contribution of those next generation leaders trained and developed. Read Turn the Ship Around! and you will learn how to build an enduring high performer, where people can't wait to get to work. -- Admiral Thomas B. Fargo (USN, ret.) Former Commander U.S. Pacific Command Chairman, Huntington Ingalls Industries
What I learned from and with David Marquet is that developing a bottom-up, Leader-Leader culture produces highly empowered people and highly effective teams. It worked on a nuclear submarine and it worked in the mountains of Afghanistan. That said, cultivating a Leader-Leader culture is much easier said than done because you must overturn almost everything people grow up thinking and learning about leadership. -- Captain (sel) Dave Adams, USN, Former Weapons Officer, USS Santa Fe, Khost Province PRT commander, Commanding Officer, USS Santa Fe
Captain Marquet's compelling leadership journey inspires each of us to imagine a world where every human being is intellectually engaged and fully committed to solving our toughest challenges. If it can be done on a nuclear submarine, it can be done everywhere. Turn the Ship Around! delivers a brilliant message. -- Liz Wiseman, Author of Multipliers: How the Best Leaders Make Everyone Smarter
About the Author
Product details
- Publisher : Portfolio; 1st edition (May 16, 2013)
- Language : English
- Hardcover : 272 pages
- ISBN-10 : 1591846404
- ISBN-13 : 978-1591846406
- Item Weight : 14.1 ounces
- Dimensions : 5.75 x 1.05 x 8.49 inches
- Best Sellers Rank: #7,924 in Books (See Top 100 in Books)
- #22 in Workplace Culture (Books)
- #137 in Business Management (Books)
- #215 in Leadership & Motivation
- Customer Reviews:
About the author

Wall Street Journal bestselling author L. David Marquet imagines a work place where everyone engages and contributes their full intellectual capacity, a place where people are healthier and happier because they have more control over their work–a place where everyone is a leader.
A 1981 U.S. Naval Academy graduate, Captain Marquet served in the U.S. submarine force for 28 years. After being assigned to command the nuclear powered submarine USS Santa Fe, then ranked last in retention and operational standing, he realized the traditional leadership approach of “take control, give orders,” wouldn’t work. He “turned the ship around” by treating the crew as leaders, not followers, and giving control, not taking control. This approach took the Santa Fe from “worst to first,” achieving the highest retention and operational standings in the navy.
After David’s departure from the ship, the Santa Fe continued to win awards and promoted a disproportionate number of officers and enlisted men to positions of increased responsibility, including ten subsequent submarine captains. Further, having been on the ship, Stephen R. Covey said it was the most empowering organization he’d ever seen and wrote about Captain Marquet’s leadership practices in his book, The 8th Habit.
Captain Marquet is the author of Leadership is Language, Turn the Ship Around! and companion workbook,The Turn the Ship Around Workbook. Fortune magazine called the book the “best how-to manual anywhere for managers on delegating, training, and driving flawless execution.”
Captain Marquet retired from the Navy in 2009, and delivers the powerful Intent-Based Leadership message: that leadership is not for the select few at the top. In highly effective organizations, there are leaders at every level. David speaks to those who want to create empowering work environments that release the passion, initiative, and intellect of each person. His bold and highly effective framework is summarized as “give control, create leaders.”
He lives in Florida, is an enthusiastic novice trail runner, and a life member of the Council on Foreign Relations.
Website - www.davidmarquet.com
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Therefore, the author takes the reader on his journey of becoming the captain of the nuclear powered attack submarine U.S.S. Santa Fe. The author begins to discuss his own emerging philosophy borne out of his reflection that he no longer desires to lead from the top down but instead desires to lead leader to leader. It is in the context of becoming a leader of a low performing ship with men who were used to a top-down culture that dehumanized their ability to contribute to the betterment of the operation of the vessel by thinking and taking responsibility for more than just their own assigned task but to see how they contributed to the overall mission of the ship. The understanding concerning this new paradigm of leadership is more of an enabling art as it related to releasing human talent and potential. In the words of the author, David Marquet,”You may be able to “buy” a person’s back with a paycheck, position, power, or fear, but a human being’s genius, passion, loyalty, and tenacious creativity are volunteered only. The world’s greatest problems will be solved by passionate, unleashed “volunteers.”[1] This writer appreciates what Dana Theus in her review of this book presents a functional definition of empowerment by writing,” By definition, we’re sending our troops inside their soul, where we have no control. The essence of empowerment is that you hand over control and see what they can do with it. When it works, they boost performance with creativity, drive and innovation. But of course, they sometimes don’t.
Leading this way is impossible for control freaks and nerve-wracking for everyone else, because we may end up presiding over a performance nosedive, lost profit or angry customers. True empowerment that which leads to inpowered success, is not bunk, but it is a risk.”[2]
None of us are as smart as all of us!
David Marquet’s definition of leadership is interwoven throughout the book: “Leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves.” [3] It is with this definition that you the reader can begin to see the writings of Robert Greenleaf’s Servant Leadership Theory on steroids. Ultimately a leader is more concerned for the success of those that leader serves than even their own success. In order to embrace this perspective as more than a trendy approach for a leader to disguise their mechanisms for control the author presents how a leader must begin to deconstruct a culture of control and then build mechanisms on two pillars which are competence and clarity. A leader who is going to begin a leader to leader culture must begin with the conviction that genius resides in the people that they serve with and decision-making at its best requires that genius to be heard.
Me Pastor- You Sheep
I highly recommend ecclesiastical leaders to read this book because most of the mistakes of leadership in the church come from archaic notions of leadership that are simply untrue. We are living in the middle of one of the most profound shifts in human history, where the primary work of mankind is moving from the Industrial Age of “control” to the Knowledge Worker Age of “release.” What a think this book can do for Pastors in the local church is a functional matrix by which the theological conviction of the “Priesthood of all Believers” can possibly find expression. Protestants for years have been critical of other Christian traditions identifying them as being theologically institutional giving birth to hierarchical systems which create top-down priestly elite. Thus, people must be dependent on these leaders for their ability to contribute and grow. What I have experienced is that Protestants have created their own hierarchies with very controlling environments just different language. If ecclesiastical leadership are convinced that each person is “God’s workmanship” (Ephesians 2:10) than I agree with the author, David Marquet, that our goal should not simply be “empowerment” but instead “emancipation.” With emancipation we are recognizing the inherent genius, energy, and creativity in all people, and allowing those talents to emerge. It is with this understanding of emancipation that one comes to the sobering awareness, “That a leader realizes that they do not create the talents in people nor do they empower them to use their talents. But a leader understands that they do have the power to prevent the talents of the people they lead to come out.” The awareness that I as a leader can limit the giftedness and talents of others being expressed is enough for me to recommend that you read this book.
[1] L. David Marquet, Turn the Ship Around, p xxi.
[2] Dana Theus on October 22nd, 2012, [...]
[3] L. David Marquet, Turn the Ship Around, p xxii.
I read this book on a recent business trip. I selected it on the basis of being the most interesting and potentially useful book I found after doing an advanced search in Amazon, sorting by "highest average customer review" in the "business and money" category. This is certainly an interesting and page-turning book. And I am (still) strongly tempted to implement some ideas from it in my own organization. However after I read the book and let it digest, something started gnawing at me - I was uneasy about it for some reason though I could not put my finger on it at first.
I gravitated towards this book also because I knew a former "nuke" enlisted man, who graduated with a degree in electrical engineering after he was done with the military. If I recall correctly, he even had some item of paraphernalia with an anti-Navy sentiment, maybe FTN or some-such. I also recall that he loathed the khakis (officers). He was on a boat with a serious morale problem.
Now, have a think about that. Someone on the lowest tier of the totem pole (enlisted man) has the intellectual horsepower to graduate in electrical engineering at one of the top 50 universities in the world (a Big 10 school), and was most likely selected for that role on the ship on that basis. If you know much about engineering, especially the harder streams such as electrical, you will know that they require a level of intelligence that is significantly above average. The average IQ for a EE is 126. Only 1 person in 24 has such an IQ in the USA. My friend was above average for electrical engineers in terms of intelligence. And he said that the hardest thing he ever had to do was study for the nuclear (ORSE?) examinations.
That the US military would put such talent working on a submarine's nuclear systems, and that their examinations were that difficult should give you one small clue that perhaps comparing your workforce's potential competence and that of the USS Santa Fe may be an apples and oranges comparison. The US military is well known for recruiting on the basis of IQ and other factors, through various batteries of tests. They do this because it works. In order for a given role in the military to be performed competently, there is an associated IQ threshold. The military knows this and ensures that people who do not have the mental ability for a given role are not assigned to that role.
To put this in some more perspective, the USS Santa Fe is a billion dollar vessel, that was most probably world leading at the time it was built in terms of capabilities. It is the result of many millions, if not billions of dollars of R&D work done by some very talented engineers. Into this highly evolved and optimized system are placed individuals who have been subject to extensive testing for innate competence, and $100k is spent per submarine sailor in order to train them. At least some of the lowest level employees apparently have IQ better than 1 in 24 people in the general population (e.g. electrical engineers).
Does your business resemble this? Are the systems in your business world leading (or at least industry leading), having been designed with a budget of many millions if not billions of dollars, by some very talented engineers? Do some of your lowest-level employees have the intellectual horsepower to become electrical engineers? Do you spend $100k per employee in training every employee to an acceptable standard? Are you allowed by law to test for intelligence in the manner of the US Navy, and even if you could, do you know the minimum requirements for roles in your business? Is your business the unusual Silicon Valley type business that needs the sort of high cost talent that only a fraction of the country is capable of, or is it the more typical if unsexy business that gives gainful employment to the middle or even the left half of the bell curve that makes up the majority of the country?
If not, I would be careful about buying into the statement "If the leader-leader model can work on board a nuclear submarine, it can work for you.". Fixing a morale and empowerment problem in a vessel staffed with able but poorly managed people is difficult but fixable. Maybe it is even replicable with a leader that comes from the middle of the pack, or even top 25% of his class in nuclear power school class and the submarine officer basic course, instead of number 1 such as Marquet. But if you don't have the "right people on the bus", as Jim Collins would say (and I know Marquet is familiar with Collins as he has read "Built to Last"), then you have the same basic problem as a cargo cult - all the morale and empowerment in the world won't solve your business's aptitude problem.
According to Marquet, "leader-leader" stands on three legs, one of which is "competence". It is this leg that appears to me to be shakiest when implemented as laid out in this book and applied to the business environment, because especially if your business needs some significant R&D work to get to the top, there will likely be a minimum level of IQ/training/experience/skill to get there. If you don't have this sort of talent in your organization, you will need to hire it. If you don't have the money for that sort of hiring, you are SOL. You may not be able to get to where you want to be with the existing staff you have. To put this in the sort of phrasing Marquet uses:
ENSURING KEY EMPLOYEES HAVE SUFFICIENT APTITUDE is a mechanism for COMPETENCE. (The book to read is Herrnstein and Murray's "The Bell Curve".)
And this is only aptitude. In a business, honesty is usually as important as aptitude. When an employee uses his aptitude to rip off the business (something probably not of much concern in an SSN, but which can spell disaster in a small business), you want to hope that with all the empowering (or the lack of disempowering that would otherwise harsh an employee's mellow) you have done, there are enough checks and balances to detect the theft before your business goes bankrupt. But it's better to not hire a dishonest person in the first place. Similarly, good salespeople are partly born and partly made, but mostly born. The difference between the best salespeople and the average is in orders of magnitude.
In summary, this is a great book, and no doubt L. David Marquet had great success in boosting morale and getting maximum leadership potential out of his men on the USS Santa Fe. The momentum generated by Marquet's leadership approach still evidently in effect when Marquet was no londer in command, is commendable. However, in order to generalize Marquet's model as outlined in his book to situations other than US naval vessels (i.e. businesses) will require understanding that ability is not uniformly distributed among people. If your existing employees do not have sufficient ability, this will need to be rectified before leader-leader can possibly work to the extent you would like it to.
Top reviews from other countries
Many points can’t really be transferred to an everyday office environment no matter what position you have.
Unless you do a job where the commander in chief has a real influence, and deadlines change depending if your country needs you, it won’t be completely relevant. The book is also full of US navy acronyms, in fact there’s a glossary at the back.
It’s not a bad book overall, but in the self help management category it’s not a standout.
If the answer is 'yes' then this book should perk you up and give you some ideas to change things for the better.
It's a clear and simple read but also grounded in painful honesty about the times when plot-loss occurred and mistakes were made.







