Top critical review
3 people found this helpful
Turtle's head in the sand
on January 6, 2014
UPDATE 2: So one of my original problems is still present in the new headset. Previously I had a problem where the sound from the left would come out on the right and vice versa. That problem only happened on the PS4 previously because I didn't play XB1 often. I was just playing XB1 and it happened, restarting the headset worked, I didn't have to restart the console. Now I know this isn't a console issue because it happened on 2 consoles. Another problem I noticed, (I mute everyone on XB1 because I can't speak thru the headset yet because this isn't compatible with XB1 til March or so) is when you don't have the wire plugged into the controller, whether on XB1 or PS4, the chat volume is extremely louder than the game, with no option to alter it (there should be an option to alter it on the consoles, but of course there's not, unless you're on the PS4 with the wire plugged in, but I'm talking about when you don't have it plugged in.) There should be a wire with a volume control for chat on it like in previous turtle beaches, but alas it does not. Is it me or is technology continuously going backwards? The PS4 is slower than a PS1, many options have been taken away from XB1, I'm not even going to continue this rant because it's irrelevant to my review, but c'mon! Life is always about moving forward and progressing! Get wit it, you greedy cheap companies. Oh, and I almost forgot to mention, it randomly stops working on my phone and computer (Mac.) Sometimes restarting it works, sometimes I have to unsync then resync just to get it to work again. If you get what you pay for, then give me a discount. ;)
UPDATE: Ok, so my initial review was written about my first Phantom headset which I found out was faulty. I've been using my replacement headset for 10 days now. The only problem that I initially wrote about that is still present, is that, when somebody calls me while I'm already using the headset while I play a game, sometimes they hear me low until I reset the settings, or if they hear me fine, and I hang up, the people playing hear me very low until I reset the settings. Then when I reset the settings back to PS4 mode, it doesn't go back to the preset I was on, it always goes to preset #6, I use #7, so I only have to click it once, but still, it should go back to what I had it on. Other than that, there isn't any other problems that I've witnessed yet. The headset could be a little louder tho. They do have a preset which is super loud! But I use the preset that focuses on footsteps, and even when I plug it into my computer, and edit the preset with the program to make it the loudest it can be, it's still not "loud enough" to my liking.
So I used to own the Earforce Deltas (MW3 ones) which were great except for occasional static/cutting in and out. The Phantoms have better sound quality (I tried the Earforce Deltas on COD Ghosts as well before purchasing these) but have way more problems. I believe I have a faulty set, I'm receiving a refund and am going to order another pair to make sure, if my original headset was faulty, I will update. As of now tho, where do I begin with the problems? First off they say it works great with PS4, but fail to mention, in order to properly communicate with other players via PS4, you need to have a Windows PC (not Mac, unless you have Bootcamp on Mac with Windows, which luckily I do have) to download a program which can download an update for the firmware, because you have to use the "mobile cable" to communicate with people since PS4 doesn't support bluetooth headsets (yet, I believe they're going to update it, they should, since PS3 could easily use bluetooth headsets, things are supposed to progress no?) You can also edit the presets yourself with this program which is great. On to some more problems. We buy surround sound headsets to be able to hear who is around us, from what direction, but, sometimes the volume from the left comes out from the right, and the volume from the right comes out from the left. How do you have to fix this? Restarting the headset rarely works, you have to restart the whole console. I've only experienced this problem on PS4, I rarely have used these on Xbox One, since this headset isn't compatible with it until about March. Another problem, this headset is supposed to be compatible with smart phones as well, I have it connected to my iPhone while I play so I can answer calls while I play. When I talk to someone on the phone, the people in the game can hear me and I can hear the people playing, which is awful since the people playing are usually louder than the person calling, on the Earforce Deltas I had, there was a switch on the chat cable to mute my chat (although with those you didn't need them because when you received a call, the people playing couldn't hear you nor could you hear them anyway until you hung up.) Not only that, but if I'm in a game, and somebody calls me, sometimes when I answer, they can't hear me, until I either switch the settings on the headset, or restart the headset. Or if I am playing, and someone calls me, and they can hear me, sometimes when I hang up, now the people playing can't hear me! Sometimes randomly for no reason people can't hear me until I change the settings or restart. I was on the phone earlier today (using this headset but not playing any games) I spoke to 2 people just fine, a 3rd person called me, and they couldn't hear me. I didn't alter anything or touch anything, it just happened after 2 phone calls for no reason. The game volume gets really low randomly for no reason, which defeats the purpose of being able to hear people around you, especially for me because they have presets already made, and I use the one which focuses on footsteps. I even went into the program where you could alter the presets, and raised the volume all the way up, still have the same problem. I can't lower the chat volume in games (you can for phone calls and anything bluetooth related) from the headset, I have to go, in mid game mind you, to the options in the PS4, just to lower the volume. If you play COD, which you probably do, you know time is very crucial, and just a split second could mess up the flow of the game. Sometimes the incoming chat volume gets low as well for no reason. I feel like I'm forgetting something, so if I am I will edit this. This isn't a quick analyzation, I've been using these since about November 21st or so, and I've used them several times a week for at least an hour or more at a time, so I've had plenty of time to analyze this headset to write a proper and descriptive review. Again, if this one headset was faulty, I will update this review after I test out the other headset for at least a week.
Is it the game or the headset? I can hardly hear people climbing ladders anymore, even tho I mostly use the amplify perk. When I played MW3 I could hear everyone climbing a ladder even if I wasn't close. But now I could be right above the ladder and barely hear them. Would appreciate some feedback on that.