![Sabrent USB 2.0 to DB25 IEEE-1284 Parallel Printer Cable Adapter [THUMBSCREWS Connectors] (CB-DB25)](https://m.media-amazon.com/images/I/41Qbu0ZX2AL._AC_SR160,160_.jpg)
I purchased this item after reading the manufacturer's claims that it would work with all USB-2 ports and almost all SCSI-50 devices. Following the instructions (what few there were) and installing their drivers, the unit was NEVER recognized by my any of my XP-3 boxes. I specifically purchased this to interface a SCSI VXA tape backup unit with my laptop. After trying for over 2 hours to get the device recognized by my system, I called the "Help Desk" number listed in the box. There is NO help from the manufacturer of this product. I got a voice recording indicating the help desk person was busy at the moment and to leave a message and they would call back....never did....didn't really expect them to!
Thinking I may have received a faulty unit, I contacted Amazon, and requested an exchange. The folks at Amazon were GREAT! They forwarded me a new unit while the original unit was in transit back to their warehouse. When the new unit arrived, it performed exactly like the first. I again tried in vain to contact the manufacturer's help desk and go the same lame voice recording about the folks being busy and I should leave a message....never have received a call back.
I sent the unit back to Amazon with my thanks and a request for a refund which they promptly issued. Had I purchased this product from anywhere except Amazon, I believe I would have been out $115 for a worthless piece of junk. I have been involved with the installation and configuration of computer equipment, hardware, and software for almost 15 years now so I would consider myself almost an expert, rarely needing to seek the assistance of any support personnel. But when I did, we have been able to resolve the issues within about 30 minutes because I have already been through all the testing, configuration changes, checks, etc. that I know will have to be done to narrow down the problem. Had there been someone available to answer the phone at their help desk or had someone returned my call, as promised, things may have turned out differently.
As it stands, I cannot recommend this piece of hardware to anyone.
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