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USRobotics USR5637 56K USB FaxModem for Windows, Mac, Linux

4.0 out of 5 stars 287 customer reviews
| 57 answered questions

List Price: $57.58
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  • USRobotics USR5637 56K USB Fax Modem
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Technical Details

  • DC in Jack
  • Mac Compatible
  • Minimum RAM: 128 MB
  • USB Powered

Product Description

pThe USRobotics 56K USB Modem delivers the performance and reliability USRobotics is known for, in a compact, flexible form factor. This controller-based modem integrates powerful communications processing functions into the modem itself, for assured performance without sapping your computers processing power./p

Product Information

Product Dimensions 1.5 x 3.9 x 0.9 inches
Item Weight 2.4 ounces
Shipping Weight 2.4 ounces (View shipping rates and policies)
ASIN B0013FDLM0
Item model number USR5637
Customer Reviews
4.0 out of 5 stars 287 customer reviews

4.0 out of 5 stars
Best Sellers Rank #12,613 in Electronics (See Top 100 in Electronics)
#112 in Electronics > Computers & Accessories > Networking Products > Modems
Date first available at Amazon.com July 7, 2004

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Verified Purchase
If you're looking for a Linux dial-up modem, this is the one to get. It's truly a hardware modem and uses the USB communications device standard. Linux detects the device using the standard USB communication driver and it woks with "pppd" and KDE KPPP.

If you're looking for a Windows modem this is still a great modem but you can get less expensive software modems. One advantage for Windows users is the bundled BVRP Phone Tools fax, terminal and phone book software. I've used this software with other US Robotics modems and it works great on all versions of Windows from Windows 2000 through Windows 7. Please be aware that it only works with the US Robotics modem and not other modems you may have installed. Since the modem is a true hardware modem it won't use as much of the computer's processing to communicate over dial-up. It's also less likely to cause operating system problems and crashes since it doesn't use a special OS service or driver.

The modem is light, small and well constructed. It comes with a decently long phone cord including a ferrite donut to cut down on radio interference. It works fine with any phone cable but the phone cable may affect nearby radio devices without the ferrite donut. I haven't had any problems with any phone cord.

There is a small green power light and a small phone communication light to show what the modem is doing. I thought those were a nice feature since I could tell immediately when the OS detected the modem (the power light came on). I also could tell when the modem was communicating because the data light would blink.

As I mentioned the software included is BVRP Classic Phone Tools for Windows. It has a CD with drivers and software, including a "README" file for Linux users.
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Verified Purchase
This USB modem works well with Mac OS X Leopard for web surfing, however the installation guide is not up to date for OS X 10.5.6 Leopard users. I had to figure out on my own how to install it. If you have OS X 10.5.6 or later do this:
for STEP THREE: INSTALL THE MODEM DRIVER MAC OS X 10.4.3 OR LATER
complete steps 1 through 5 then click on the ADVANCED button. Then do step 6, select the modem tab, in VENDOR select other, in MODEL select USRobotics 56K USB modem. Check Enable error correction and compression in modem. In Dial Mode select "Wait for Dial tone before dialing" in drop down menu. Set Dialing to Tone and Sound to On or Off. Click OK.

Once I did this I was able to connect to the internet using AOL. In fact I am writing this review on a macbook with the USR5637 and AOL.
Unlike the Apple USB modem this one comes with a thick telephone cable. The performance is good, it seems to speed up surfing a little bit. I bought this from Amazon and am pleased with the results so far.
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I just got this modem from Amazon a few minutes ago, plugged it into my 2 g surf Asus Eee (which does NOT have a dial-up modem) Asus Eee PC 2G Surf (7" Screen, 800 MHz Intel Celeron Processor, 512 MB RAM, 2 GB Hard Drive, Linux Preloaded) Sky Blue set up number to dial, account number and password, and it works GREAT! No Linux commands were required... it just works! I am typing this review on the Eee through the US Robotics modem. Highly recommended for any Eee user that needs dial-up.

Update 7/29/08: I am typing this update on a MacBookApple MacBook MB403LL/A 13.3" Laptop (2.4 GHz Intel Core 2 Duo Processor, 2 GB RAM, 160 GB Hard Drive) White the modem works fine with it as well!

Update 10/26/08: It works fine on a MSI Wind as well MSI Wind U100-279US 10-Inch Mini Laptop (1.6 GHz Intel Atom, 1 GB RAM, 160 GB Hard Drive, 6 Cell Battery, 802.11 b/g/n+BT, XP Home) White
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I've used Apple's USB 56K modem troublefree for years. But upgrading to Mac OSX 10.6(.2) introduced a surprising problem ... when started in 64-bit kernel mode, a warning appears that "Apple Modem" drivers do not work in Snow Leopard's 64-bit mode [although modem works fine in 32-bit mode Snopard]. First came a fruitless trip to Apple driver downloads; turns out that Apple has dropped the modem from production; so driver support likely will be dropped too. The reason may be that Apple's modem is a >software< modem, requiring heavy-duty operating system drivers. That set me looking for alternative on-the-road solutions.

User reviews and specs show that USB >hardware< modems [where signal processing occurs upfront] are much less op-sysem software dependent, thus can be installed on many platforms, requiring only a simple relay coupler. Since US Robotics is a Windows-oriented manufacturer, I had my doubts - but tech service assured me it would work on the Mac - and so it did! Just be sure to download the latest Mac OSX 6 driver, and you won't even need installation CD. Modem tested flawlessly in Mac Snow Leopard -- whether 32-bit or 64-bit kernel mode. The modem delivers just basic connection functions ... but that's all you need after all. Fancier functions, such as hold on call-wating, aren't (?yet) supported for Mac or Linux.

One caveat: this device needs just about all the 500 mA of an onboard USB connector; although nominal power use is listed as 180 mA, System Profiler shows 260 mA resting usage -- enough to kick off a power overuse warning from my external (and powered) USB hub.
As to speed, a hardware modem theoretically should be (and probably is) faster than a software modem but at these snailmail speeds the difference isn't all that awesome.
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