Amazon.com: Customer Reviews: PhotoImpact XL Corporate
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on September 23, 2004
I downloaded the 30-day trial version of this software because of the new HDR (high dynamic range) feature. When I found this feature would not work ( all functions on the screen were grayed out and not available for selecting) I figured it was just disabled in the trial version. I installed the trial software on another computer and the HDR functionality worked! I then installed it on a 3rd computer, where it did not work, and on a 4th computer where it was successful. During the 4 installs no errors of any kind were encountered. Although I did get one short response to my first email to Ulead support subsequent Emails to Ulead asking about this problem were not returned because they don't support trial software. The first email response confirmed that the trial software is "fully functioning" and they also said "consider that it is not compatible with your system...". Well, all 4 of the computers I put it on are new, comparable Dell 3.4 Ghz machines running Windows XP and there seems to be no rhyme or reason for 2 of them to work and 2 to fail. Since it doesn't work on my OWN computer I'm not willing to buy it (once you've downloaded the trial software all you do to purchase is send the $$ and activate the license key on your already installed software).

From what I've read on the public Ulead web forums I am not the first one to experience this problem, and the others who did were not able to get help or find a solution either. I have heard from other users that Ulead tech support is not that great, so if the trial software doesn't work as expected don't expect any resolution once you spend your money for a registered version.

If you don't want to take advantage of the newest feature, the HDR functionality, then maybe this is not a concern for you but if this feature doesn't work 2 out of 4 times, what else might be wrong with this software? I will say that compared to other photo editing software I use such as PSP 8 and PSE 2 this one takes a TON more of RAM, making it perform very S-L-O-W-L-Y, even on a 3.4 Ghz P4 with 1GB of DDR RAM. Still, if the HDR feature worked I would probably buy it and just take a walk when I was waiting for the program to respond ( BTW, on the 2 computers where the HDR feature worked you would wait upwards of 15 minutes for it to finish altering a 3 MP jpeg photo).

Very disappointing. If Ulead just posted the solution to the problem on their website where trial users could see it (if there is a solution) that would be all that is needed to let people successfully evaluate this product. Obviously they don't read or don't care about the product problems posted on their own web forums.
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on December 29, 2003
I agree with the above reviewer. This is an excellent graphics tool! My ONLY advice to potential customers would be to purchase the boxed version, not the download (even though its delivery is immediate.)
I am buying a new computer and will now have to re-purchase the PIXL program and I could have avoided the re-purchase had I been patient enough to wait on the boxed version's delivery by post. Ulead built a real keeper in this product! I use it for nearly all of my commercial graphics clients and there are on-line classes available, as well, which I HIGHLY recommend. Just a hint in the right direction (not an advertisement, but this is my instructor), look up Stephanie's Tutorials in your search engine for the best instruction I've come across. She also holds 6 week on-line classes.
Check some of PhotoImpact's results on my own website, if you want to see some of the things you can do with this package:
[...]
Needless to say, I LOVE this package!
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on November 30, 2003
If you love Adobe PhotoShop you will love even more PhotoImpact, I have both and I create all my work on PhotoImpact and I use PhotoShop for little retouching sometimes, this program is no expensive and do all the same work as PhotoShop and others programs and even better is fast, easy to manage, a very understandable environment. This is a Great Ulead product and the price is even better. I give an Oscar, a Grammy and a Gold Dove to this Program of year.
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on June 20, 2004
This is my favorite photo editing program. I own this, Jasc Paint Shop Pro, and Adobe Photoshop Element 2.0. All of them are great, but I just love this one.
I found it easy to make cool effects, use the tools, and even make websites. If your looking for an all-in-one program this is the one to get. It comes bundled with software to organize photos, make animations, websites, and images, and it's under $100. One of the best purchases I've ever made.
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