9671 - Ultimaker 3 3D Printer
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9671 - Ultimaker 3 3D Printer
- Is Discontinued By Manufacturer : No
- Product Dimensions : 19.41 x 13.46 x 23.15 inches; 0.01 Ounces
- Item model number : 9671
- Date First Available : October 20, 2016
- Manufacturer : ULTIMAKER
- ASIN : B01M3Y1YMZ
Best Sellers Rank:
#279,777 in Industrial & Scientific (See Top 100 in Industrial & Scientific)
- #616 in 3D Printers
- Customer Reviews:
Top reviews from the United States
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I have had the machine a month now. I have only used it to print ABS models. I'll try to make this brief, but frankly I'm embarrassed that I recommended this machine to the company. The first week, I couldn't get the model to stick to the bed, no matter what I did. I tried the glue stick that comes with it, hair spray, and ABS slurry, but nothing worked. I adjusted the bed temp to 110 degrees and the extruder temp to 240, still no luck. After a week I contacted the US support staff and, while I did get responses, nothing they had to say did any good. I provided my phone number and requested they call me, but all I ever got was email correspondence. It was frankly the worst customer service I've ever experienced.
Ten days after receiving it I still had no success in printing a good model, and then the machine couldn't perform Active Leveling, and stopped working due to it's own diagnostic protection system. I opened the fan shroud on the print head, and discovered the entire left extruder was encased in melted ABS. I contacted customer support and they told me they were sorry I had experienced a "PRINT FLOOD", something they said happens sometimes with this machine. I asked why it happens, and they just left me hanging. They asked me to email photo's which I did, and they said they'd get back to me when they decided what to do next.
I dismantled the print head and meticulously with heat and dental tools, completely cleaned and polished the head and put the machine back into service. I was trying to avoid the embarrassment of admitting I chose the wrong machine. I asked for a replacement silicon head seal and an o-ring from support. I got nothing.
I gave up on support. Previously they had mentioned one helpful idea, the addition of a door to the front of the unit to hold in the heat. So I added a door. Eventually I started having, at least, some success printing ABS models. So I kept the machine. You would think, when you spend $3,500 on a machine, that needs a door to successfully print out a common material like ABS, it would come with a door.
Bottom line is, eventually I was able to print ABS models, that is until the glass print bed delaminated during the cooling of a model on one side. I flipped it over and used the other side for a few more prints, and then it delaminated as well.
************** NOW IT"S JUST BROKE, AND I LOOK LIKE AN IDIOT FOR SELECTING IT IN THE FIRST PLACE *****************.
We began having problems right out of the box. The auto-calibration feature consistently gave us a leveling error, the solution of which was to clean the glass plate and nozzles, and secondly, to manually calibrate (huge red flag). We basically got 3 mediocre parts (Makerbot Replicator 2 quality) before it began really blowing up (I left a print going overnight, and came back to a tangle of resin).
Other things I didn't like were: print speed was fairly slow unless you really reduced the resolution, and the prints were extremely difficult to remove from the build plate (the solutions offered were to run the prints under water, and we didn't want to get all the parts wet).
Going to be ordering the Form 2 after this. We have used one in the past and it is far superior.
* The print quality is simply amazing. The output of the lowest quality setting on the UM3 looks almost as good as the standard setting on the Luzbot.
* It is much quieter than the Lulzbot.
* Two print heads. Print two colored object or use the second nozzle to lay down water soluble support material.
* The build-in camera helps with monitoring the print process.
* Software and firmware updates are released frequently, which indicates to me, that the initial release was somewhat rushed. I had one print (worked fine on the Lulzbot), where the print head was running against the side of the internal structure. When I walked into my workshop, it sounded as if the machine was tearing itself apart. If the machine has physical end stops (which it should), they were disabled or not working.
* It is slow, really slow. If you use the second head to mix in color or lay down a support structure in PVA, we are talking about days to finish an object the size of a coffee cup even at standard quality.
* Objects that print with no trouble on the Lulzbot (Cura Lulzbot edition) don't finish on the UM3 (Cura 2.4/2.5).
* Due to the method of feeding the filament (bowden feed) into the print head and the cumbersome UI, changing materials takes twice as long as on the Lulzbot (direct feed).
* There are no machine controls in the software with which to remotely control the print head and extruders. Every interaction with the machine has to be done via the panel display and it's less-than-responsive control wheel. This makes changing materials a frustrating process.
I use the 3D printing process to make tools, fixtures, toys and the odd replacement part for my workshop. Print quality is not as important as I thought it would be, because even the highest quality print will need post processing (removing supports, vapor smoothing, sanding, painting) to make it look great. Finishing the print and being able to swap filament quickly, so I can move on to the next job is a bigger factor to me. The Lulzbot can print flexible filament like Ninja Flex Cheetah and Gizmo Dork TPU without modification. Lulzbot offers special print heads that can print softer flexible materials as well, but I digress.
I am in touch with Ultimaker's support department, but so far they have not been able to get this $3500 machine to work at least 90% of the time. They did offer to take a look at the machine though, so the next step is to pack it up and send it in for a look-see. I shall report back
Sending the machine back was easy, the support website even offers a instructional video on how to prepare the printer for shipping. fbrc8 (fbrc8.com), the US company tasked with support, ran the machine through a bunch of tests, which the machine passed without a problem. My conclusion is, that the software updates over the last 5 months have cured the unreliability that I had experienced. I would have bumped the rating from 2 to 4 stars but using customers as beta testers (not uncommon these days) is still wrong considering the price tag.
As of 06/27/2017 the machine seems to be delivering on its promise to produce high quality prints.
I had been waiting for the right 3D printer to come out that made more complex or even impossible prints possible because of dual extrusion and the water soluble filament. The wait is over, this printer can do it all!