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Understanding Statistical Process Control Paperback – June 1, 2010

4.5 out of 5 stars 2 customer reviews

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About the Author

Dr. Donald J. Wheeler has been actively planting the seeds of transformation in companies and organizations around the world for over 25 years. His classes have been credited with being the essential element in turning companies around and taking them from red ink to black. In less spectacular ways his seminars have been the foundation for establishing learning cultures within many organizations in various industries. Unlike so many classes where the emphasis is upon techniques, Dr. Wheeler's classes go far beyond mere techniques to teaching the way of thinking needed to use those techniques effectively. He has worked with over 250 companies in chemical processing, health care, medical equipment, information technology, steel and aluminum production, agribusiness, food production and processing, electronics, pulp and paper processing, automotive suppliers, government agencies, and banking. Dr. Wheeler has taught over 1000 seminars in the USA, Canada, Mexico, England, Scotland, Ireland, Wales, Norway, Sweden, Finland, Germany, Belgium, Switzerland, Portugal, South Africa, Brazil and Malaysia. Over 60,000 students from the US and 32 countries on five continents have attended his seminars, which are held in Knoxville, Tennessee. Marketing research shows that word of mouth advertising brings in the majority of these students. We love it when our clients and students tell their friends and colleagues how good Dr. Wheeler's classes are! Along with his acclaimed seminars, Dr. Wheeler has also authored or coauthored twenty books which collectively form the definitive library for Discovery through Data Analysis. His books are being used throughout the US and in over 41 countries around the world. Dr. Wheeler has M.S. and Ph.D. degrees in Statistics from Southern Methodist University. He taught at the University of Tennessee for 12 years where he was an Associate Professor of Statistics. He is a Fellow both the American Statistical Association and the American Society for Quality, and he was an associate of Dr. W. Edwards Deming until his death in 1993. In short, Dr. Wheeler is the internationally recognized expert on Data Analysis and SPC. He has the knowledge, the experience, and the ability to communicate that knowledge and experience to others. For more information on Dr. Wheeler's books and seminars, contact SPC Press at 800-545-8602.
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Product Details

  • Paperback: 428 pages
  • Publisher: SPC PRESS (Statistical Process Control); 3rd edition (June 1, 2010)
  • Language: English
  • ISBN-10: 0945320698
  • ISBN-13: 978-0945320692
  • Product Dimensions: 1 x 7.2 x 9.5 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #316,334 in Books (See Top 100 in Books)

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By Pravin on February 5, 2015
Format: Paperback Verified Purchase
Great reference book
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Format: Paperback
I bought this for a Master's level course in SPC. I'm finished with chapter 4 at this point and have found it to be easy to understand for a non-statistician. There are some minor proofreading things which are a bit of a distraction - such as in exercise 4.2 c, it refers to a figure 4.21, and no such named figure exists.

So far, I like it. The examples are good and there are some partial answers to the exercises at the end of each chapter.

Each chapter has a summary. There is an index, and many helpful tables in the Appendices. The writing style seems heavily opinionated, on certain topics.

It did seem a bit odd that in chapter 4 there were two examples of how to do charts and formulations wrong. I understand why this is important, especially if these wrong ways are common. However in practice it seems that the more we do something - the more we will tend to do it that way in the future. The exercises at the end of this chapter request you calculate these both the right and wrong way. I believe it would be better to repeat, reinforce, and practice only the right way.

It is a bit hard to get used to the change in terminology - from out of control to unpredictable.
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