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Understanding Statistical Process Control Paperback – June 1, 2010
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So far, I like it. The examples are good and there are some partial answers to the exercises at the end of each chapter.
Each chapter has a summary. There is an index, and many helpful tables in the Appendices. The writing style seems heavily opinionated, on certain topics.
It did seem a bit odd that in chapter 4 there were two examples of how to do charts and formulations wrong. I understand why this is important, especially if these wrong ways are common. However in practice it seems that the more we do something - the more we will tend to do it that way in the future. The exercises at the end of this chapter request you calculate these both the right and wrong way. I believe it would be better to repeat, reinforce, and practice only the right way.
It is a bit hard to get used to the change in terminology - from out of control to unpredictable.