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If I Understood You, Would I Have This Look on My Face?: My Adventures in the Art and Science of Relating and Communicating Paperback – March 6, 2018
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“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t Understand
Alan Alda has been on a decades-long journey to discover new ways to help people communicate and relate to one another more effectively. If I Understood You, Would I Have This Look on My Face? is the warm, witty, and informative chronicle of how Alda found inspiration in everything from cutting-edge science to classic acting methods. His search began when he was host of PBS’s Scientific American Frontiers, where he interviewed thousands of scientists and developed a knack for helping them communicate complex ideas in ways a wide audience could understand—and Alda wondered if those techniques held a clue to better communication for the rest of us.
In his wry and wise voice, Alda reflects on moments of miscommunication in his own life, when an absence of understanding resulted in problems both big and small. He guides us through his discoveries, showing how communication can be improved through learning to relate to the other person: listening with our eyes, looking for clues in another’s face, using the power of a compelling story, avoiding jargon, and reading another person so well that you become “in sync” with them, and know what they are thinking and feeling—especially when you’re talking about the hard stuff.
Drawing on improvisation training, theater, and storytelling techniques from a life of acting, and with insights from recent scientific studies, Alda describes ways we can build empathy, nurture our innate mind-reading abilities, and improve the way we relate and talk with others. Exploring empathy-boosting games and exercises, If I Understood You is a funny, thought-provoking guide that can be used by all of us, in every aspect of our lives—with our friends, lovers, and families, with our doctors, in business settings, and beyond.
“Alda uses his trademark humor and a well-honed ability to get to the point, to help us all learn how to leverage the better communicator inside each of us.”—Forbes
“Alda, with his laudable curiosity, has learned something you and I can use right now.”—Charlie Rose
- Print length240 pages
- LanguageEnglish
- PublisherRandom House Trade Paperbacks
- Publication dateMarch 6, 2018
- Dimensions5.17 x 0.63 x 7.95 inches
- ISBN-109780812989151
- ISBN-13978-0812989151
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Editorial Reviews
Review
“Alda’s curiosity, intelligence and desire to wipe out baffled and bewildered faces make a compelling case for clarity, communication and, always, empathy.”—Pittsburgh Post-Gazette
“Bright, breezy, and upbeat . . . In writing this book, Alda follows his own advice: Communicate through storytelling.”—Washington Independent Review of Books
“A swift and enjoyable journey.”—PopMatters
“Alda uses his trademark humor and a well-honed ability to get to the point, to help us all learn how to leverage the better communicator inside each of us.”—Forbes
“[Alda] was frustrated that men and women of science were not able to get their points across—to the public, the media, the government. Turned out they had never been trained to do so. So Alda set out to do something about it . . . Aided by his warm, conversational style, Alda’s message shows that the lessons also apply to the rest of us—and at a time when we could really use it.”—Milwaukee Journal Sentinel
“Alan Alda breaks down the importance of face-to-face interaction in his new book, If I Understood You, Would I Have This Look On My Face? Alda developed this compelling conversation technique to help scientists distill down complex scientific principles for a general audience.”—Entrepreneur Magazine
“A distinguished actor and communication expert shows how to avoid ‘the snags of misunderstanding’ that plague verbal interactions between human beings. . . . A sharp and informative guide to communication.”—Kirkus Reviews
“An enlightening and thoughtful combination of shared experience and advice.”—Booklist
“In this charming, witty, and thought-provoking book, full of rich anecdotes, Alan Alda describes some of the tools of communication that he teaches in his work with the Alan Alda Center for Communicating Science and shows how everyone—from lovers to politicians to scientists—can benefit from being better communicators.”—Lawrence M. Krauss, author of The Greatest Story Ever Told . . . So Far
“I’ve spent a lifetime trying to understand and use the art of communication. And then comes this fellow Alda—actor, interviewer, academic, and, mostly, student—who teaches me new, useable ideas. Communicating is at the heart of connectedness. Alda, with his laudable curiosity, has learned something you and I can use right now.”—Charlie Rose
“Sit back and enjoy Alan Alda’s scientific journey of communication.”—Barbara Walters
About the Author
Excerpt. © Reprinted by permission. All rights reserved.
My Life As a Lab Rat
Testing an Empathy Exercise
I have a habit of experimenting on myself.
In my twenties, I was fascinated by the notion that a person’s temperature goes up and down during the day. So, to test the idea, for several months I carried a thermometer in my pocket and took my temperature every hour. No matter where I was. Understandably, I appeared a little weird to the people I had meetings with while I had this thing sticking out of my mouth.
I got caught up in the same kind of mania when I started looking for ways to practice mind reading on my own. I wanted to see if I could improve on my abilities at empathy and Theory of Mind and I was searching for a kind of personal human-contact workout gym.
I started by practicing reading the faces of strangers – people in the street, store clerks, taxi drivers – trying to get inside their heads and figure out why they were saying what they said, the meaning of their body language and tone of voice.
I practiced listening to people; asking their opinion about things. Even in casual encounters, I tried to see things through their eyes.
I did it everywhere I went. It was a little less obvious than walking around with a thermometer in my mouth, but no less obsessive. Surprisingly, it seemed to be having an effect on me. Maybe it was causing a change in the tone of my own voice or the look on my face. Something seemed to be changing, because the behavior of other people was becoming different.
One day, I hailed a taxi at Columbus Circle. The cab pulled up and the driver rolled down the passenger window and called out to me, “Where are you going?” When drivers ask you this before you get in the cab, it means they won’t take the fare unless they like where you’re going. This is against the law. I drove a cab for a while in my twenties and I know how annoying it can be to have to drive to far flung places–I once had to dig my cab out of a snow bank in the Bronx at two in the morning–but I went where the passengers wanted to go, because I knew I had to. When I get asked this question now, my usual response is not to identify compassionately with the driver, but to stoke the fire under my boiling blood. I went, pal, and so can you! is roughly my thought and I walk away without negotiating.
But this time, I looked him in the eye. I saw no hostility. It’s the end of his shift, I thought. He wants to get home. Suddenly, I was all empathized up. I gave him the address, and he let me get in the car. I was surprised I didn’t feel my usual resentment at having to audition for a cab ride, but then he said: “What’s the cross street?” This was another flash point. I’ve never been there before, I thought. How am I supposed to know the cross street!? Isn’t that sort of your job?
Ordinarily, I would start boiling again. Instead, I took out my iPhone and opened a map. “I’m looking it up for you,” I said. We were getting to be real team mates.
“Thank you,” he said. “I’m trying to get to a bathroom. I needed to go for the last half hour.”
“So, look,” I said, “Just drop me at 86th and Broadway. I’ll walk the rest of the way.”
“No. No,” he said. “You’re a kind person. People get in this cab, they don’t care about other people. I’m taking you where you’re going.”
“No, look,” I say, “It’s all right. It’s only a couple of blocks.”
Now, we were in an ecstasy of cooperation.
“Don’t make the turn here,” I say, “you’ll have to go four blocks out of your way. You’ll waste five minutes.”
“NO! You’re a nice person. I’m taking you to the door.”
I couldn’t stop him. This man was sacrificing his bladder for me. I wished I’d never started the whole thing.
I stopped practicing empathy for a while; it was exhausting. But I couldn’t stay away for long. I started in again, with a slight shift. I began to look at people’s faces not only to guess what they were feeling, but to actually name it. I would mentally attach a word to what I thought was their emotion. Labeling it meant that I wasn’t just observing them; I was making a conscious effort to settle on the exact word that described what I saw. This had an interesting effect on me. First, I felt I was listening more intently to what they were saying, even if earlier I had found them somewhat boring. And secondly, I would feel a sense of comfort, almost a sense of peace, come over me. It seemed a little bizarre, but so far it wasn’t causing people to sacrifice their organs for me.
The feeling of peace was probably just a sense of relaxation.
Whatever it was, naming other people’s emotions seemed to help me focus on them more and it made talking to them more pleasant. I had no idea, of course, if other people who tried this would have the same experience, or if it was true that I was building up some empathy. Someone would have to do a study on it to find out. But I didn’t expect anyone to devote research time to studying such a cockeyed idea. On the other hand...
Product details
- ASIN : 0812989155
- Publisher : Random House Trade Paperbacks; Reprint edition (March 6, 2018)
- Language : English
- Paperback : 240 pages
- ISBN-10 : 9780812989151
- ISBN-13 : 978-0812989151
- Item Weight : 7.2 ounces
- Dimensions : 5.17 x 0.63 x 7.95 inches
- Best Sellers Rank: #140,340 in Books (See Top 100 in Books)
- #24 in Science & Scientists Humor
- #514 in Communication Skills
- #556 in Communication & Social Skills (Books)
- Customer Reviews:
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Customers find the book has valuable lessons and interesting observations. They describe it as an engaging and nice read, full of meaningful stories. Readers appreciate the book's communication skills and conversational tone. They praise the writing quality as well-written and easy to read.
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Customers find the insights in the book valuable, interesting, and good food for thought. They say it helps them understand more nuances of our world today. Readers also mention the book is a life-changing book and inspiring.
"...They just hit the mark in terms of true, often poignant and humorous ways, that we all think we speak the same language--but we don't...." Read more
"...And this book is no exception. Filled with autobiographical ruminations, he teaches us about science and ourselves in a way that no other author can..." Read more
"...many of these points in this book with his graceful and often humorous prose." Read more
"...If I Understood You, Would I Have This Look on My Face is engaging, inspiring and accessible...." Read more
Customers find the book highly valuable, engaging, and full of useful information on communications. They say it's a nice read in a cacophonous world. Readers also mention the book is worth the effort and interactive.
"This was a wonderful book full of meaningful stories and examples about successful communication...." Read more
"...He, and this book, are a treasure and a delight." Read more
"...leadership coach for introverts, and student of improv, this is a wonderful book...." Read more
"...The ideas presented in the book are well worth considering. Some of which can be helpful without undergoing formal improv training,..." Read more
Customers find the book well-written and easy to read. They say it does a great job of talking about listening and paying attention to physical cues. Readers also mention the book covers a lot regarding communications. They also say the author is a terrific communicator and has great ideas for the classroom.
"...was a wonderful book full of meaningful stories and examples about successful communication...." Read more
"...The one good thing I got out of it was the use of improv to improve communication and reception skills so it's not 100% without merit." Read more
"...book as a teacher on communication, relationships and has great ideas for the classroom." Read more
"As a teacher, I found both the findings and the techniques intriguing and helpful...." Read more
Customers find the writing quality of the book well-written, easy to read, and warm. They also appreciate the wonderful speaking voice and storytelling.
"...He has a wonderful speaking voice and is the consummate professional actor...." Read more
"...And apparently, it works. The book is well written, entertaining, and educational...." Read more
"...Alda writes in a warm, relatable way, and his natural curiosity is apparent in every word...." Read more
"...of this is common sense or what you SHOULD know but it’s done in a highly readable manner which acknowledges what is speculative with what is more..." Read more
Customers find the book has too much repetition and rambling. They say it has several chapters repeated and some are left out.
"It was "eh". There were parts I loved, but a TON of repetition and quite a bit of rambling about personal feelings...." Read more
"Love his writing style, but he rambles a little too much in this book." Read more
"Difficult read, repetitive, became bored and stopped reading about 1/5th of the way in." Read more
"The book I received had several chapters repeated and some chapters left out. I didn't notice this until it was after the return window time...." Read more
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Since my first diagnosis, I made it my mission to attend the University of Google, and learn everything about polymyositis. In fact, I had a doctorate that disease. But after finding out I had inclusion body myositis (IBM, same disease Peter Frampton has), I got a second doctorate in that.
I talk to a lot of people about my disease--and a lot of people talk to me about it. Many people speak my language--but I read papers, and sit in seminars and lectures where sometimes, the medical types and researchers wander off in to folded proteins, and T-cells, and KLRK1 antibodies, and well, I'm lost.
And god forbid I try to tell any other type of doctor about myositis! They are a doctor, they know everything about me, even though I just met them three minutes ago (as happened in an EXTREMELY unfortunate ER encounter), and they had to google Myositis. They decided my chief complaint was something they could fix, even though I knew my incurable, untreatable medical condition did not have the label they had assigned to me. No one listened to me, with my doctorate of 17 years living with the disease. What did I know, there was no MD after my name.
To get back to Alda's book, wow, is this needed in the scientific and medical community. It is difficult to explain and communicate a lot of very complex information. Challenging. Hard. I wish many more in the vital area of research and the medical field would take some type of training, or embrace the concepts outlined in the book. I so enjoyed the stories that accompanied the examples. They just hit the mark in terms of true, often poignant and humorous ways, that we all think we speak the same language--but we don't.
Read this book, for knowledge, for use, for entertainment. Maybe next time you have a heart to heart with your doctor, he or she won't sound like Charlie Brown's teacher--wah wah, wah-wah's, wah wah...and if they do, have the courage to stop them. Communication does go both ways.
He, and this book, are a treasure and a delight.
If you like Alan Alda, it will probably be a fun read for you. The one good thing I got out of it was the use of improv to improve communication and reception skills so it's not 100% without merit.
Top reviews from other countries
Leitura rápida e fácil, com palavras compreensíveis. Altamente didático e aplicável, ao fim do primeiro capítulo já surgiram ideias de como praticar os conhecimentos no dia a dia. É muito divertido e tem histórias ao mesmo tempo curiosas e emocionantes.
Para quem:
Qualquer pessoa que queira melhorar suas habilidades de comunicação e de construção de relacionamentos.
He writes extremely well - well you’d have to if you're writing a book about communication - so he walks the talk. He has some wonderful thought provoking ideas, backed up by research, about the value and the dangers of empathy. He is someone who isn’t just endlessly curious about people but has actually done some exciting work to try and support scientists and disseminate their ideas.
I intend to try out some of his ideas like trying to guess what strangers are feeling and naming their emotions. Given that I tried the mind reading test and only got 25 out of 36, I have room for improvement.
Oh and he’s on my list for an invite to my dream dinner party.











