Top critical review
9 people found this helpful
I could have purchased a much better quality system from Sam's Club which included six cameras
on April 21, 2016
The UDR 744 wouldn't record after midnight so I decided to try to have it repaired. It was still under warranty and yet you have to pay to ship it. So I did. Meanwhile I ordered another UDR 744 so I could have surveillance since I was told it could take two weeks or more plus the week it took to get to the facility. The second unit came and that doesn't record during the night. All four cameras (2 with each monitor) show the red infrared light on and working. If I go out and wave my hand in front of the camera during the time they don't detect motion, it will record my hand. I have tried cleaning them and they installed under the window soffit which protects them from the elements.
Shipping cost $12.00. I shipped one and that needs to go back and I have another one waiting to go back. That's $36.00. How many times before they get it right. I need to keep one system which will record on continuous through the night, not set on motion sensor. Who wants to spend hours watching recorded video of the entire night?
What are the chances of ordering two of the same system from different companies, that have the same exact problems???
For another $200.00, I could have purchased a much better quality system from Sam's Club which included six cameras.
There is only 90 days to return it to the store for a refund. That time has passed. What a BIG MISTAKE.
Before I decided to buy the system, I looked at the reviews. Not sure who wrote those but, they were far from the truth.
I did have the Uniden 766 which never gave me a problem. The only difference is the recording times. The 766 only records motion for 2 minutes. The 744 gives you a choice between 15 sec, 30 sec. and 1 minute. Great if you only need to record during day light hours. Not so good during the night when people might want to break into your car or home.