- Paperback: 336 pages
- Publisher: For Dummies; 1 edition (January 12, 2010)
- Language: English
- ISBN-10: 0470401443
- ISBN-13: 978-0470401446
- Product Dimensions: 7.4 x 0.7 x 9.3 inches
- Shipping Weight: 1 pounds
- Average Customer Review: 4.3 out of 5 stars See all reviews (7 customer reviews)
- Amazon Best Sellers Rank: #1,160,047 in Books (See Top 100 in Books)
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Unified Communications For Dummies 1st Edition
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From the Back Cover
Voicemail, e-mail, IM, video conferencing here's how to get them all working together
Unify your company's communications so your employees, clients, and suppliers can communicate more efficiently to boost your bottom line. This easy-to-understand guide shows you how to develop a strategy for unified communications, make the case for it to your stakeholders, identify the equipment you need, and implement your program.
Discover the problem evaluate your current situation and recognize the limitations of unconnected communications
Learn the parts get acquainted with the components of a unified communications system
From voice to VoIP see how to maximize VoIP for instant communication with multiple contacts
Start with what you have discover new ways to use the variety of options you may already have available
Formulate your plan develop realistic goals, research resources, and prepare for implementation
Educate stakeholders maintain communication about the plan, how to use the system, and the benefits it offers
Think ahead anticipate growth and assure that your unified communications program keeps pace
Be compliant know compliance requirements and security protocols
Open the book and find:
How to assess your existing communications
Ten unified communications solutions to investigate
The benefits of UC to your business
How to make the case for your plan
Tools you'll need
How to compare various technologies
Resources for learning more
About the Author
Tony Bradley is Founder and President of S3KUR3, Inc. a provider of information security and unified communications consulting and training. Satish Shah is a global speaker, author, trainer, and consultant on UC. He is Founder and CEO of UC Trainers.
Top Customer Reviews
> VoIP Deployment For Dummies Stephen P. Olejniczak
> VoIP For Dummies Timothy V. Kelly
Overall, I would like to compliment the authors on providing the readers an excellent insight into the complex topic of Unified Communications and how to approach the adoption into their businesses.
Most Recent Customer Reviews
Thank goodness for the For Dummies series and this book! As someone who knows nothing about technology, I appreciated the conversational and easy to understand language. Read morePublished on April 8, 2011 by Swati Shah
It's nice to see a good primer on the topic of how to get started with Unified Communications that covers the main vendors in this space. Read morePublished on May 8, 2010 by Rui Maximo