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A Unique One-Time Opportunity Paperback – October 31, 2012
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The growth of the individuals I had the pleasure of working with during these years was equally incredible. The relationships we created with our customers in those years was so strong that I still receive fond notes every year during the holidays from several.
Everyone who worked at EDS or any of its customers during the late 1960's and even afterword would enjoy reading it.
Thank you very much also, Eric O'Keefe, for your capture not only the business story (which you analyzed very well), but also the personal stories that meant just as much. Your meshing of these two aspects of the story, together with your liberal use of quotes from you interviews, made the book very readable and memorable.
I also found the personal anecdote pages to be particularly insightful at times, and at others simply entertaining. The ones from spouses highlight the shared sacrifice that occurs in these situations.
It's a good thing an initiative was mobilized to memorialize this unique moment in time. This is a story that should not be lost. Congratulations to the author for successfully herding a lot of cats!
More to the point, I wove this book together using dozens of individual threads, the voices of more than 50 EDSers who created something far greater than "a solution set" or "a value proposition." They created a culture that endures to this day, bonds that are grappled with hoops of steel. Decades ago, these men and women pioneered the concept of outsourcing, a dirty word in the current political matrix but an inspired idea in its original format. Yet, as Stephen McClellan, one of Wall Street's best known analysts, points out, when EDS pioneered this concept in 1969, "outsourcing didn't exist."
By pairing IBM's best hardware to software they wrote themselves and simultaneously developing best-in-class business process flow, EDSers were able to rein in two of the most ungainly programs ever unleashed by Uncle Sam: Medicare and Medicaid. The end result was that EDS, a tiny speck of a company, quickly became the dominant player in a field that still perplexes our nation: health care data processing.
The political junkie in me encourages you to read this book. So does the student of modern American history. Unlike many other books that come to market, this one is not about a man's singular vision. And, despite the fact that EDS's systems revolutionized health care data processing, it is not solely focused on a game changer, be it a good or a service.
It's about a culture that was created by a group of individuals who overcame astounding obstacles with limited resources. Or, as one EDSer put it, it's about "playing way over your head."
And the five stars I give this book? They go to each and every one of you who shared your time, your insights, and your enthusiasm. Thank you.
/s/ Eric O'Keefe
Most recent customer reviews
A bit dry,