Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

  • List Price: $24.95
  • Save: $11.37 (46%)
FREE Shipping on orders over $25.
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
Unleashing Excellence: Th... has been added to your Cart

Ship to:
To see addresses, please
or
Please enter a valid US zip code.
or
FREE Shipping on orders over $25.
Condition: Used: Very Good
Comment: Gently used copy with minimal signs of shelf wear. POLY BAGGED TO ENSURE MAXIMUM PROTECTION. Pages are crisp and clean; No underlining, highlighting or notes. Covers/binding in very good shape. Eligible for FREE Super Saving Shipping! Fast AMAZON shipping plus a hassle free return policy means your satisfaction is guaranteed! Buy with confidence!
Other Sellers on Amazon
Add to Cart
$7.29
+ $3.99 shipping
Sold by: mightymounts
Add to Cart
$7.30
+ $3.99 shipping
Sold by: ~SunflowerBooks~
Add to Cart
$7.33
+ $3.99 shipping
Sold by: Perfect Printing Works
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Unleashing Excellence: The Complete Guide to Ultimate Customer Service Hardcover – November 16, 2009

4.8 out of 5 stars 19 customer reviews

See all 8 formats and editions Hide other formats and editions
Price
New from Used from
Kindle
"Please retry"
Hardcover
"Please retry"
$13.58
$7.29 $1.45

Best Books of the Month
See the Best Books of 2017 So Far
Looking for something great to read? Browse our editors' picks for the best books of the year so far in fiction, nonfiction, mysteries, children's books, and much more.
$13.58 FREE Shipping on orders over $25. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently bought together

  • Unleashing Excellence: The Complete Guide to Ultimate Customer Service
  • +
  • Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
  • +
  • Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
Total price: $41.14
Buy the selected items together

Editorial Reviews

Review

From the Inside Flap

See all Editorial Reviews
NO_CONTENT_IN_FEATURE

Add your library to your summer adventure
Shop Kindle books to add the perfect companion to your summer fun. See more

Product details

  • Hardcover: 256 pages
  • Publisher: Wiley; 2 edition (November 16, 2009)
  • Language: English
  • ISBN-10: 0470503807
  • ISBN-13: 978-0470503805
  • Product Dimensions: 6.1 x 1 x 9.1 inches
  • Shipping Weight: 15.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (19 customer reviews)
  • Amazon Best Sellers Rank: #459,288 in Books (See Top 100 in Books)
  • If you are a seller for this product, would you like to suggest updates through seller support?


Customer reviews

Top customer reviews

on September 22, 2012
Format: Hardcover|Verified Purchase
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on February 4, 2015
Format: Hardcover|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse
on June 5, 2011
Format: Hardcover|Verified Purchase
0Comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
on August 12, 2016
Format: Hardcover|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse
on March 26, 2008
Format: Hardcover|Verified Purchase
0Comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
on December 1, 2016
Format: Hardcover|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse
on February 23, 2015
Format: Kindle Edition|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse
on October 26, 2015
Format: Hardcover|Verified Purchase
0Comment|Was this review helpful to you?YesNoReport abuse

Set up an Amazon Giveaway

Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Pages with related products. See and discover other items: management training programs, quality service, sales training, marketing for a service company