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Unleashing the Power of IT: Bringing People, Business, and Technology Together Hardcover – April 26, 2011
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From the Inside Flap
Written for CIOs and IT managers, Unleashing the Power of IT is designed for you to immediately begin using the best practices and proven strategies found within this book. Rather than writing from a 30,000-foot level, author Dan Roberts has combined big-picture context with specific advice you can use in your next planning session, staff meeting, or client interaction. Based on proven approaches that generate results, this practical and applicable book takes a close look at:
Creating your twenty-first-century workforce and culture
Transforming your IT team
Building a customer-centric IT culture
Moving from order takers to consultative business partners
Negotiating agreements while strengthening relationships
Managing the art and science of projects
Sharpening your political savvy
Marketing IT's value
Cutthroat competition is forcing continuous innovation, and government regulations are driving constant introspection—all fueled by technology. Interact with customers through online communities. Use social media to enhance customer loyalty. Find new product and service innovations. Do it all with the invaluable guidance and wellspring of vital information found in Unleashing the Power of IT.
From the Back Cover
"Ouellette & Associates has done an excellent job outlining the critical elements of a collaborative IT environment and pointing out the steps IT professionals can take to become strategic business partners. Unleashing the Power of IT: Bringing People, Business and Technology Together offers keen insight into ways we can maximize our skills to create value for businesses. The advice in the book is practical and, most important, actionable."—Barbara Koster, Senior Vice President and Chief Information Officer, Prudential Financial, Inc.
"O&A continues to lay down the foundation for the future. Just like they have been doing for over twenty-five years, O&A has captured the pulse of the industry. Their vision in defining the transformation of IT is exactly where we all should be focused. The game has changed, and O&A recognizes the need to transform ourselves into a new set of skills that are in tune with our organizations."—Alan Guibord, Founder, The Advisory Council
"This book is concise and readable. More importantly, it provides insights and examples to which any IT leader can relate. Anyone that wants to get better, and make their organization better, will find ideas and action plans in this book."—Don Imholz, CIO, Centene Corporation
"During my years as CIO, I have learned that the role is quite complex and success requires close attention to a very broad range of responsibilities. O&A's new book provides a practical, thought-provoking road map for those IT leaders who are striving for organizational excellence. Bringing people, business, and technology together is the theme of the book and serves as a constant reminder of the balance required by the transformational leader. I highly recommend that IT leaders read and then re-read this book."—Don Desiderato, Principal, Novarica Insurance Practice
Top Customer Reviews
This isn't technical in the "technology" sense, but more of a management style or "tool" that can help one get to where they want to go . . . and have some help (from the book and from your staff) to get there. With the CIO role undergoing a slow constant shift to managing parts AND people, this should find a permanent place on your bookcase. IT should be very near your chair as you'll be reaching for it regularly.
It's good to know that Mr. Roberts is following this up with his new book, "Confessions of a Successful CIO"!! I strongly urge you to have both of these tools in your management toolbox!
Judicious IT leaders and professionals realize that there is a need in IT for more than certifications, degrees and newer software to truly bring out the benefits of IT systems and the teams of people that provide it.
This book highlights the various areas that IT departments and leaders would encounter, the expectations other's have of them and their overall responsibility to grow the business as well as themselves.
Anyone looking to create that spark of fantastic customer service hidden behind all those layers of switches and firewalls will enjoy the insights offered by this book.
IT leaders looking to establish ways in which they can help their staff members grow holistically to help their staff's professional and personal growth will find this book extremely useful too.
If you are looking for a guide on how to manage or work in IT that navigates the very real changes going on in this exciting field, then this book is for you.
I've been in the learning/training industry for over 25 years, focused on the business of learning. And for over two and a half decades I have been passionately bemoaning to my fellow providers and training clients that as critical as people and learning are to an organization's success (we've advanced to being a global knowledge economy, haven't we?), learning,development, and HR in general usually are not at the critical decision-making and strategy-setting meetings, reflecting the low value-add of their functions as perceived by upper management. Why? Because they haven't learned how to operate and position themselves as critical to the organization. Unleashing the Power of IT can be used not only by IT but also by learning and HR as the roadmap for becoming a key competitive differentiator for the organization.
The book is an excellent pragmatic how-to guide. Each chapter focuses on a topic aimed at unleashing IT's power i.e., evolving in to the role of consultant, marketing IT's value, with each chapter ending with a top ten list of actions you can take to make it happen in your organization.
Although this book is of great value to the IT profession and written to them, I'm using this book with my learning and HR peers to show them "this is what we need to do!"
Most Recent Customer Reviews
I wasn't as impressed as several other reviewers. I found it repetitive and extremely drive and actually not very insightfulPublished 22 months ago by Marci Stahl
I thoroughly enjoyed the book! When I was less than half-way through reading it, I submitted an order to purchase a copy of the book for each one of my staff members. Read morePublished on August 8, 2011 by S. Nakashima
In today's IT environment there could be no more relevant book on the future of IT than this one. The old days of the IT person sitting in the backroom making decisions that... Read morePublished on July 8, 2011 by Ron Ryel
This book should be on every IT manager's required reading list. If you are new to an IT management position or the CIO of a large corporation, this book will help you and your... Read morePublished on June 30, 2011 by H. Nyland
I have been in the CIO space for ten years, and made it a point to study it for the last 20 years. Dan's book is a standout in that it deals with the REALITY of getting things... Read morePublished on June 21, 2011 by Jack P Barsky