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Upselling: sales and customer service strategies to improve your bottom line by [Jeff Price]

Upselling: sales and customer service strategies to improve your bottom line Kindle Edition

by Jeff Price (Author) Format: Kindle Edition

7 ratings

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Kindle, February 21, 2013

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Looking for some tools to significantly improve your bottom line and the customer experience? If yes, then you'll want to pick up this book on upsellng, cross-selling and bundling. It also provides proven customer service strategies to improve the customer experience. These proven strategies are geared toward both private sector companies and public sector agencies that can drive non-tax revenue. The information contained in the book is designed to be low or no cost to those who implement them.

Print length

31 pages
Language

English
Sticky notes

On Kindle Scribe
Publication date

February 21, 2013
File size

303 KB
Page Flip

Enabled
Word Wise

Enabled
Enhanced typesetting

Enabled
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Product details

ASIN ‏ : ‎ B00BJEMH34
Publication date ‏ : ‎ February 21, 2013
Language ‏ : ‎ English
File size ‏ : ‎ 303 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Enabled
Sticky notes ‏ : ‎ On Kindle Scribe
Print length ‏ : ‎ 31 pages

Best Sellers Rank: #2,333,939 in Kindle Store (See Top 100 in Kindle Store)
- #2,559 in 45-Minute Business & Money Short Reads
- #2,959 in Customer Relations (Books)
- #3,672 in Sales & Selling (Kindle Store)

Customer Reviews:
7 ratings

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3.7 out of 5

7 global ratings

5 star		31%
4 star		24%
3 star		25%
2 star		19%
1 star 0% (0%)		0%

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Rob

Fast and easy read with relatable real life experiences to help understand the concepts.

Reviewed in the United States 🇺🇸 on June 8, 2020

Fast and easy read with relatable real life experiences to help understand the concepts. I feel it could have included more techniques and examples.

Reviewed in the United States 🇺🇸 on March 24, 2013

Verified Purchase

Well researched and very well written with fun and amusing personal anecdotes and observattions. Good practical application in both the private and public sector to move people to a. "buying decision" no matter what you are "selling". An easy, quick, great read.

Reviewed in the United States 🇺🇸 on September 6, 2016

Good book on the topic of upselling. If you are considering having upselling be a part of your business then I definitely recommend reading this book.

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Jessica Memo

Conciso ed illuminante

Reviewed in Italy 🇮🇹 on June 6, 2019

Verified Purchase

Stavo cercando del materiale per tenere un corso di upselling per il front desk di un hotel, e mi sono imbattuta in queste pagine. Conciso, illuminante e divertente. Sicuramente fa riflettere :)

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Upselling: sales and customer service strategies to improve your bottom line Kindle Edition

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