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Beware Fake, Counterfeit UAG cases
on December 20, 2013
I bought the UAG Galaxy S3 slate color case from Amazon Warehouse Deals. After receiving, I had a difficult time getting the case on and off. The materials seemed very hard, and I didn't think it would protect the phone very well if dropped, because the hard material would easily transfer the energy to the phone. I was expecting a softer rubber on the corners, but it's very hard. The worst part of the case was that I could barely operate the buttons on the phone (power switch and volume rocker). Once I found that I couldn't operate the buttons, I decided to return.
As I was filling out return, I read other reviews for this case. It appears that I received a counterfeit, fake case from Amazon Warehouse. Other people had pointed out differences between real and fake, and my case matched with fake descriptions.
I uploaded several pictures of the counterfeit case I received from Amazon Warehouse. I compared my case to the Amazon pictures and found the following:
* On the packaging I received, the box around the plastic insert has square corners. In Amazon pictures, the corners are rounded.
* The screen protector is labeled with red and blue text, but I've read the originals use a different color text. I'm not sure what the color should be.
* The UAG logo on my fake case is a shiny, chrome reflective finish. In Amazon pictures, this logo has a brushed aluminum finish.
* The fake torx screws on my counterfeit are poorly formed.
* On the original case, there is an indentation around the fake torx screws. My counterfeit case doesn't have the indentation.
* On the inside of my case, there are round pegs in each corner that match the color of the case (4 pegs total). These are not present in the original case.
* I've read there are supposed to be some kind of markings in the bottom corner. My fake case doesn't have any markings.
* Colors between the fake case and original appear to be different, but sometimes it's hard to tell because of variances in lighting. My counterfeit case has a blue metallic flake appearance. The original appears to be flat blue, without metallic flake.
* As mentioned earlier, the power switch and volume rocker are extremely difficult to operate on my fake case.
I didn't even know counterfeit cases existed until I received one. My advice - don't order from a third party seller or Amazon Warehouse. Only order new - Sold and Shipped by Amazon.