- Paperback: 256 pages
- Publisher: Wiley; 1 edition (July 3, 2012)
- Language: English
- ISBN-10: 1118185471
- ISBN-13: 978-1118185476
- Product Dimensions: 7.2 x 0.6 x 9 inches
- Shipping Weight: 1.3 pounds (View shipping rates and policies)
- Average Customer Review: 42 customer reviews
- Amazon Best Sellers Rank: #812,778 in Books (See Top 100 in Books)
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Usable Usability: Simple Steps for Making Stuff Better 1st Edition
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From the Back Cover
I stopped reading because I was tempted to steal stuff for my next book!"
Steve Krug, author of Don't Make Me Think
If you're serious about creating great user experiences, this is a must-read book! Eric's insights on usability are reinforced with delightful examples and are presented with a business-smart perspective that few others can match."
Richard Dalton, Senior Manager, Experience Strategy & Measurement, The Vanguard Group
"I just want it to work!"
That's what "usability" means to the user. It's about whether a product or service does what the user wantsand expectsit to do. And that's what makes people wantor not wantwhat you have to sell. This book is packed with suggestions, steps, and guidelines to help you create products and services that do what users want. Many of them are unbelievably simple. They just work.
How to create usable stuff
- Have clear goals for what you want to accomplish
- Use the checklists in each chapter to help you spot potential problems
- Learn what makes users happyor not happy
- Discover three keys to responsiveness
- Put logical reasoning to work for you
- Improve profitability by improving usability
About the Author
Eric Reiss has been meddling with service- and product-design projects for longer than he cares to remember. Today, he is CEO of The FatDUX Group, an international user-experience design company headquartered in Copenhagen, Denmark. Eric has also lectured on design principles at the Bauhaus University in Weimar, is a former Professor of Usability and Design at the IE Business School in Madrid, and serves on the advisory boards of several universities and institutes in both Europe and the United States. His Web Dogma, a design philosophy that transcends both fashion and technology, has been adopted by thousands of developers and companies around the world. You can follow Eric Reiss on Twitter: @elreiss
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In this easy to read and incredibly thorough book, Reiss accompanies the reader on an exploration of good and bad design practices and teaches us how to recognize, avoid and remedy common and not-so-obvious usability issues. The book is chock-full of examples and case studies which clearly demonstrate general principles of usability and specific guidelines alike.
The content is organized clearly in two main sections, "Ease of Use" and "Elegance and Clarity" and every chapter contains helpful references to further reading and a glossary of term and/or concept to explore in order to gain additional insight into any given issue. I find myself referring to these references over and over, and I have gone as far as and passing them along to clients in order to further illustrate a point.
However, what sets "Usable Usability" apart from most other books on usability is the attention devoted to both the digital and physical realm. As the practice of UX has evolved in the direction of creating truly cross-channel experiences, Reiss' book is uniquely positioned to address the specific challenges that UX/UI designers face on a daily basis when dealing with experiences that span different domains.
If you are serious about good design and usability, this is the one resource you will continue referring to.