Top positive review
23 people found this helpful
Great book and support!
on August 22, 2010
Using Bento has been a great resource for me. The book is well written & is supported by videos and audio segments that are accessed online. When it comes to software learning, I like to read and see, so the videos were extremely valuable.
A word about support from those involved with the book. Like a previous reviewer, I initially had trouble getting the online content It appeared at first glance that I needed to pay an additional fee! I e-mailed the representative (Loretta Yates) who offered to help the previous disgruntled reviewer with similar problems. I sent my help request around midnight on a Friday, and Loretta responded around 5:30 AM the next morning! She constantly followed up and soon I had complete access to the content. Turns out a previous "free trial" i Had enacted was creating the problem. So, mega-kudos to Loretta and the Safari on-line help and theauthor! When you buy this book, you are buying a team of dedicated professionals, Thanks!!