Top critical review
6 people found this helpful
I am glad I waited to write this review
on November 27, 2012
Upon initial purchase (about a month ago), we were so pleased with the quality of this TV. A little over a week ago, the TV just stopped working (did not turn on). We trouble shooted only to discover the on-off panel in the TV stopped working. There's a one-year warranty on it, so we caaled VIZIO. They said they would fix it free of charge and would send someone to the house. To date, I have been playing phone tag, someone calls, I call back, messages left. The last guy who I actually spoke to said he was just confirming my information and would call when the part comes in. It's been about two weeks now and we are still without or TV in our main living space. Quite frustrating.