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5.0 out of 5 starsIssues: Shuts off sound randomly BUT PROBLEM SOLVED
ByCarey Ingogliaon May 28, 2016
I bought this for my fiance's birthday today. Below is my post previous to finding on google an Amazon post back in 2013 that helped us resolve the issue. Read what our problem was then I posted below a review I found through google that helped us solve. So anyone with this problem read my entire post. On 5-28-2016: Hooked up today and already having issues. Hooked it up to my 65inch Samsung TV and whenever we rewind or fast-forward on the DVR the sound bar sound cuts off the sound completely but the sound bar is still on. In order to fix the issue we have to turn off the TV and then turn the TV back on. This has happened 6 times in the past 3 hours that we have had it hooked up. I am very disappointed. I think I will send this back and get a different brand. SOLUTION FOUND On 5-29-2016: ATTENTION PEOPLE WHO CAN'T FIGURE OUT HOW TO PREVENT THE SOUND BAR FROM GOING SILENT INBETWEEN CHANNEL CHANGING/inbetween cutscenes in a game:::
I have seen several people mention that they dislike how the sound bar automatically seems to turn off the moment it stops receiving any audio signal, even if it's very brief. I have even read how some customers ended up returning the product because they couldn't figure out how to turn off this feature. Reading the manual I found the solution where I least expected it. You can turn off this automatic default feature by turning off the VZtv Rmt setting. For some reason, they combined the automatic sound bar turn off with the VIZIO TV remote setting. Anyways, once you turn it off the soundbar no longer automatically turns off when changing channels or in-between custcenes while playing a game.
As for the rest of the product: It's great as long as you plug it in correctly. If you do not see the DOLBY DIGITAL /DTS light when you turn on your sound bar and TV, then it's because your tv is not outputting true 5.1 sound. Yes, your sound bar will automatically create a faux 5.1 surround, but for the real 5.1 quality you will have to connect your soundbar directly to whatever you are using to stream or play movies and not the TV.
Something else I haven't seen other users mention is how shows you may be watching via a streaming service, such as Netflix and Crunchyroll, will not output true 5.1 even though all the settings are set up correctly and the soundbar is lit up with the DOLBY/DTS light. It seems to be because the show you are trying to stream isn't calibrated to output at true 5.1 for whatever reason and you end up not having any output in the satellite speakers. To get around this I take advantage of the previously mentioned faux 5.1 surround that you hear when you connect your soundbar directly to the tv.
This is how my setup works so that I choose between true 5.1 and the faux 5.1 depending on what I'm watching:
I have both my PC and my PS4 connected to my TV.
I have my Sound Bar connected via optical cable to my PS4 for true 5.1, which I use for playing games, movies, and streaming services.
Additionally I have component cables connecting my sound bar to my TV for when something I am streaming on my PS4 isn't outputting true 5.1 and I want to switch to the faux 5.1, or for when I am using my TV to watch content I downloaded on my PC. You will have to change some computer settings to have your PC send audio signal to your TV for the component cables to pickup and send to the Soundbar.
Just use the remote control to switch which input you want to use for sound for what you watching (Optical Cable for true 5.1, Aux for faux 5.1).
You'll want to pump up most of the sound settings from 7 to like 9s and 11s though to get the best sound output.
NOTE:::: When I connected my Sound Bar directly to my PS4, I noticed the TV was no longer in sync to the sound. This was quickly resolved by locating and selecting the "GAME (standard)" viewing mode on my tv. Apparently if your TV has some special effects that it applies to what you are viewing, it may cause the picture to go out of sync with the sound. Selecting the GAME view mode on your TV automatically disables any special effects your TV may be trying to apply so that it resolves any sync issues.
Well that about covers it. I tried to discuss the technical stuff that I didn't see other users mention. It's a great buy and great value. Great product. 5stars.