Top critical review
2 people found this helpful
Only needed 6-7 pumps to have the stopper sealed nicely and hear the clicking sound with the wine bottle ...
on November 28, 2015
Pro: seller provided quick response and replacement. Con: Item received not genuine Vacu Vin.
Ordered item and try to use it to preserve unfinished wine. Pumped many times and stopper does not seal, tried all 3 stoppers (should have 4 per the order but missing one when item arrived and box is torned.) with no luck. Contacted seller for the missing stopper and received a replacement with 2 stoppers and a new pump. The replacement is a genuine Vacu Vin and works as advertised. Only needed 6-7 pumps to have the stopper sealed nicely and hear the clicking sound with the wine bottle half full. See pics. Left side item in both pics (the stopper and pump) is non-genuine. Genuine stopper has Vac Vin logo stamped in the rubber seal, and the seal edge is smooth and not ragged (peel the stopper open(the grey color half and the black color half to see the logo). Genuine pump's inner bottom has a small hole to suck out air, non-genuine one does not have a hole. Give seller 3 stars because seller redeemed by resending a genuine pump and stopper and provided quick response when a complaint is received. Please check item when received.