Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation 1st Edition

4.5 out of 5 stars 406 ratings
ISBN-13: 978-0071828918
ISBN-10: 0071828915
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  • Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
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Editorial Reviews

From the Publisher

Karen Martin is president of The Karen Martin Group, Inc., a firm that specializes in business performance improvement and Lean management practices. She's also the author of the Shingo Research Award–winning The Outstanding Organization, an instructor in the University of California, San Diego's Lean Enterprise program, and an industry advisor to the University of San Diego's Industrial and Systems Engineering program.

Mike Osterling provides support and leadership to organizations on their Lean transformation journey. Prior to consulting, Mike played a key internal role in Schneider Electric's Lean transformation during the 1990s. He is the cofounder of San Diego State University's Lean Enterprise program and continues to teach at SDSU and other universities.

From the Back Cover

PRAISE FOR VALUE STREAM MAPPING

"Value stream mapping has evolved from its roots as a tool used by geeks to reimagine and reconfigure manufacturing operations to a process to enable deep organizational intervention and transformation. With Value Stream Mapping, Karen Martin and Mike Osterling provide an outstanding guide for practitioners engaged in the challenging work of improving the horizontal flow of value across organizations."
-- John Shook, Chairman and CEO, Lean Enterprise Institute, and author, Learning to See

"Despite decades of viewing value stream mapping as the core tool of Lean transformations, there is still confusion. Karen and Mike put mapping in its proper perspective as a methodology for getting high-performing teams to see waste, share a future state vision, and build meaningful actions that are carried out with passion and purpose."
-- Jeffrey Liker, author, The Toyota Way

"In Value Stream Mapping, Karen and Mike not only provide a great how-to book for transforming value streams, they also demonstrate the benefits that taking a holistic view can have on an organization's culture and commitment to customer value. There is something to learn for the novice and expert on every page."
-- Jeff Chester, Chief Revenue Officer & Senior Vice President, Availity

"Martin and Osterling have written an excellent book that shows you how to do value stream mapping and do it right. Follow their advice and your organization will get the profoundly radical change required to better serve your customers and create unprecedented profits and agility."
-- Brian Maskell, author, Practical Lean Accounting




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Product details

  • Publisher ‏ : ‎ McGraw-Hill Education; 1st edition (December 16, 2013)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 224 pages
  • ISBN-10 ‏ : ‎ 0071828915
  • ISBN-13 ‏ : ‎ 978-0071828918
  • Item Weight ‏ : ‎ 15.4 ounces
  • Dimensions ‏ : ‎ 6.3 x 1 x 9.2 inches
  • Customer Reviews:
    4.5 out of 5 stars 406 ratings

Customer reviews

4.5 out of 5 stars
4.5 out of 5
406 global ratings
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Reviewed in the United States on September 11, 2017
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Top reviews from other countries

Mr. J. S. Brinsmead
3.0 out of 5 stars How to do value stream mapping
Reviewed in the United Kingdom on December 22, 2019
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5 people found this helpful
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FKY
1.0 out of 5 stars Fluff it is.
Reviewed in the United Kingdom on November 21, 2017
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peter ferguson
5.0 out of 5 stars Practical operational advice
Reviewed in the United Kingdom on December 11, 2018
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Amazon Customer
5.0 out of 5 stars all ok thank you
Reviewed in the United Kingdom on June 3, 2019
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Melvil
5.0 out of 5 stars Well written, jist consise enough
Reviewed in the United Kingdom on June 28, 2017
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