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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Business Books) Hardcover – December 16, 2013
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About the Author
Karen Martin is president of The Karen Martin Group, Inc., a firm that specializes in business performance improvement and Lean management practices. She's also the author of the Shingo Research Award–winning The Outstanding Organization, an instructor in the University of California, San Diego's Lean Enterprise program, and an industry advisor to the University of San Diego's Industrial and Systems Engineering program.
Mike Osterling provides support and leadership to organizations on their Lean transformation journey. Prior to consulting, Mike played a key internal role in Schneider Electric's Lean transformation during the 1990s. He is the cofounder of San Diego State University's Lean Enterprise program and continues to teach at SDSU and other universities.
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Top Customer Reviews
One of the points I found interesting, it's her approach and preference for narrow VSM's. Many of us are often tempted to to map wider processes and end up with a lot of "if" situations and a VSM too complex to make any ground breaking desicion, resulting in a mediocre VSM and a disappointed team.
I did find this book as worth reading and a must read book for any lean practitioner. Good enough for me to buy other books from the same author.
Value Stream Mapping by Karen Martin & Mike Osterling is the missing piece that will help me go from how-to-map to how-to-be-more-successful in helping with the continuous improvement efforts in my organization. Learning how to have conversations with upper management, using value stream maps as the vehicle for strategic talks, was an aha moment for me and something I hadn't found in other books.
I would recommend this book to all change-agents, and all mappers (beginners and experienced). For those organizations that have the wall-decorating, unused value stream maps gathering dust, this book will help put the value-add back in value stream mapping.
The authors introduce Value Stream Maps in a practical manner that is helpful for anyone. I like how change leadership and organizational development principles are embedded without calling them out! Highly recommended for anyone wanting a tried and trued recipe for disrupting traditional mindsets while learning a new way to see work. Even an experienced lean facilitator will walk away with new insights.
I don't necessarily recommend reading it on its own -- there are a lot of lean concepts that are better understood in context. A book like "The Toyota Way" can give you the underlying philosophy behind a lot of lean thinking, whereas this gives you a light dose of philosophy and a heavy dose of "how to actually do stuff."