- Paperback: 224 pages
- Publisher: William Morrow Paperbacks; Updated edition (December 17, 2013)
- Language: English
- ISBN-10: 0062107704
- ISBN-13: 978-0062107701
- Product Dimensions: 5.3 x 0.5 x 8 inches
- Shipping Weight: 3.2 ounces (View shipping rates and policies)
- Average Customer Review: 508 customer reviews
- Amazon Best Sellers Rank: #2,857 in Books (See Top 100 in Books)
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Verbal Judo: The Gentle Art of Persuasion, Updated Edition Updated Edition
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From the Back Cover
"When you react, the event controls you. When you respond, you're in control."
Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view—and take the lead in most disputes.
This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction":
- People feel the need to be respected
- People would rather be asked than be told
- People have a desire to know why
- People prefer to have options over threats
- People want to have a second chance
Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you’ll be able to have your say—and say what you mean.
About the Author
George J. Thompson, PH.D., was the president and founder of the Verbal Judo Institute before his death in 2011. A former English professor and a black-belt master of karate, he created and crash-tested verbal judo when he was a police officer on an urban beat.
Top customer reviews
This is done with a series of substitutions of mental pauses and alternative response paths to what would otherwise be common reactive behaviors.
The author is uniquely qualified for this task and explains the processes and reasons for the processes of what he calls Verbal Judo with wonderful stories and analogies that illustrate his points, having apparently, spent the better part of his early life verbally reacting to situations with all the predictable negative outcomes that he intersperses so eloquently in the text.