Top critical review
The product is okay, don't like customer service.
on January 25, 2014
So I ordered this product to give as a present, but by the time I placed the order I actually thought it would be better to get one that doesn't require direct attachment to the phone. (This one required that you attach a metal ring around the camera so that the lens can attach.)
I literally cancelled the order as soon as I made it. I cancelled another product that day, too, and that order was successfully cancelled. But with this product, the seller claimed that they had "already shipped the product," so I couldn't cancel the order. They asked me to try it out first before asking for a refund. However, I'm pretty sure I clearly asked for cancellation before they could even receive the order and ship it. In addition, this email was sent a whole day after I cancelled the order.
When I asked about the requirements for a return (i.e. whether "trying it out" and opening the product invalidated a return, whether I had to pay my own return shipping, etc.) they never answered. So I'm stuck with this.
The product itself is okay. I just don't like putting the adhesive directly onto my phone and attaching a metal ring around the camera. If you attach it directly to the camera, you can't really use cases. Plus, I don't want the adhesive to leave a sticky residue on my phone.